Customer Reviews for Rest Well Inn

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Rest Well Inn

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Mike B. on

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When I dropped off the truck on Sunday at the Rest Well Motel I returned it eary and he said "The U-haul end is closed" but he let me me turn in the keys.

Alan F. on

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Larry G. on

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Tom P. on

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These people are very nice to deal with I am very happy with the customer service they provided. Thanks

Tom P. on

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Very nice people to deal with I have no complaints on this rental. Wish all people were this accommodating.

Tom K. on

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owner was rude asked to have gas checked some documentation that uhaul was turned in good condition owner refused said was closed place was a mess they do not represent Uhaul or tomah WI well at all. Rest Well Inn what a joke

Tina M. on

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Ralph S. on

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Daniel F. on

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Very friendly and courteous!

Michael B. on

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Nothing needs attending to, my experience was pleasant and enjoyable, and service was available within minutes of my entering the establishment.

Glen M. on

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This location could do nothing more. However, UHaul as a company kind of irked me. I took a trailer from WI to KS. It was 100 round trip or 500 one way!!! WTF? I had to haul an empty trailer back 500 miles!!! so save 400 dollars! Talk about pissing off a customer!

wayne T. on

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EXCELLENT SERVICE WITH GOOD HELP 5 STARS*****

Eric L. on

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Trailer had a bent dropside fender and did not line up on one side other than that it was in great condition

Clayton W. on

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Pick up wa sc suppose to be in Sparta WI, but this worked.

Chad M. on

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Kevin A. on

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Thank you very much. Very nice and helpful service

wayne T. on

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QUICK AND EASY SERVICE EXCELLENT 5 STARS!!!!!!!

Oswald K. on

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One of the nicest places I've been to, Friendly, Sincerely kind, courteous, very helpful and hospitable. would recommend this locate to anyone and would rent from here before going elsewhere.

Sally T. on

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THE REST WELL INN IN TOMAH WAS AN EXCELLENT EXPERIENCE WITH THEM THEY MADE IT SO EASY AND WORRY FREE AND I WOULD RECOMMEND THEM TO ALL MY FRIENDS IN NEED OF A UHAUL TY SO MUCH

Regina Z. on

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There is no jack on the tongue of the trailer. There was no way I could lift it by myself. Would recommend jack on the trailer so a female can pick up and return trailer without having to find help

Michael M. on

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I think everything was just fine. Service was nice and quick

wayne T. on

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EXCELLENT SERVICE LOCATION ALL THE HELP I NEED THANK YOU

Kenneth B. on

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Always a pleasure to work with you guys

Claudia M. on

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Thomas L. on

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I've rented many uhauls over the years all over the country. Rest well inn is by far the beat experience I've had.

Diane L. on

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Eugene n. on

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Nothing this location was great

Sally T. on

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THE REST WELL INN WENT OVER AND ABOVE TO HELP US GET OUR U HAUL AND CONTACTED US WHEN IT WAS READY THEY WERE GREAT AND VERY HELPFUL. THIS IS THE SECOND TIME WE RENTED FROM THEY AND THEY HELPED TO PERFECTION RECOMMEND THEM TO ANYONE

DAVID B. on

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Excellent customer service! I will definitely be back again, Very kind people, nice place.

Kenneth B. on

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Alan F. on

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Great people

Mary M. on

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Ryan M. on

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We turned the trailer in early and we were charged a late fee. We went back and talked to the owner and he said he would fix it but checked again 2 weeks later and its still not fixed.

Daniel S. on

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BOZENA B. on

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Adam R. on

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The truck had a light on for an oil change and the battery died while we were loading it. We had the lights on in the back for 15 minutes before the lights started dimming. When we went to start the truck, the battery was dead. Had to jump start the truck and then leave it running the rest of the time we loaded and unloaded.

Mary M. on

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Cheryl I. on

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teddy e. on

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ron w. on

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I reserved this truck several days before needing it at the Sparta Wi location, however the truck was at Tomah WI, 18 miles away. I had to pay over $30.00 in mileage just to get the truck. I feel that something better could have been worked out. The location was OK, just not convenient for my use.

Peteris S. on

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Robert V. on

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Everything was great wouldnt change a thing thank you

Jane M. on

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Above and beyond friendly, professional customer service.

David R. on

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Kathleen K. on

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Barry H. on

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They were very helpful!! Nice folks!!!

Kenneth B. on

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Ernie T. on

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This location is by far the best place to rent U-Haul products in Tomah WI. I wish I could always rent from this location.

Cheryl I. on

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I was very upset to arrive and find no one there to return my uhaul. there were several other people there wanting to return or rent trailers and no one was around. Everyone was very frustrated. After waiting an hour I finally unhooked the trailer myself and parked it. Left paperwork in drop box and left. Other people were still there waiting. Whoever this person is that is supposed to there and being paid by uhaul, should not be associated with Uhaul. Worst experience ever!!!!

Walter C. on

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The people at Rest Well Inn were excellent. The truck was a rather tired older unit that needs to be retired or repaired. Overall a decent experience with a rental truck. Customer service at U Haul was terrible making me drive 60 miles to get a truck and then having to argue with them to get a 26ft truck because the local dealer didn't have one. Thanks

wayne T. on

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Easy pickup and drop off nice location

Ernie T. on

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The couple you work with at this location are very friendly and helpful, more so than the other locations in Tomah.

James M. on

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Good people.

vince o. on

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Don't know you could improve . Contact at the rest well inn has set the bar pretty high.Good job.

Michelle O. on

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Kathy T. on

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Ashley K. on

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Richard C. on

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Ann M Z. on

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The manager wheeled out a broken hand truck (dolly) and then we had to wait until he cleaned out the truck before we could use it. To add insult to injury....upon dropping off our rental (because the drop-off location was closed - contrary to the website), we are now be charged for a damaged truck — which would have been impossible based on how we used it. The truck was either damaged when we got it...or was damaged after we returned. I will NEVER use UHaul again...What a miserable experience.

Jim Q. on

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Carressa M. on

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James P. on

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One of rear tires was essentially flat. I filled it with air.

Clayton H. on

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Greg S. on

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Daniel L. on

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great customer service!

Josef S. on

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Mary F. on

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jae j. on

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Overall very satistied with equipment and service

Neil B. on

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Truck was a bit dirty but overall did the job.

Tim O. on

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Thomas B. on

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very helpful, friendly - would use them again!

Nathan C. on

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Robert M. on

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Jeffrey G. on

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Janet S. on

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Friendly. Accommodating. Generous. I had just bought a new house and was moving my three small children into it, and I didn’t need one more thing to worry about, and Rest Well Inn was just what I needed!

Craig S. on

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Jennifer T. on

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LOUIS K. on

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MICHAEL B. on

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Lisa M. on

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Areanna L. on

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Brian E. on

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William D. on

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Martin C. on

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We were confused about the pre-checkin. Deb (I think was her name) was very helpful and pleasant in helping us get it all figured out. Thanks!

harry n. on

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LINDA G. on

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merlin w. on

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Danny H. on

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David L. on

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This was not the location I requested. They did fine, but was several miles out of my way compared the the UHaul location just down the block.

DANNY H. on

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Verna L. on

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This drop off location was handy for us, only a few miles away. Thank you to all for making our U haul experience a good one!

LYLE M. on

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SABRINA M. on

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This location had exactly what I needed. And there was no extensive wait time.

Stephen C. on

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Neat AND Tidy C. on

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Very pleasant and knowledgeable

Ernie T. on

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The couple that operate the Rest Well Inn and U-Haul franchise are very polite and helpful.

Kelly S. on

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The cab of the truck smelled like cigarettes. Having an allergy to cigarettes I would have appreciated having that cleaned. otherwise it was pretty clean.

bruce m. on

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CHRISTINE H. on

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The inside of the cab was not clean.

Nick A. on

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They didn't have any furniture pads, which is no problem, but they did not take them off of my order and now I'm being charged to replace the missing furniture pads I never received