This location was not customer friendly at all. It did not have the equipment I requested, and was messy. He charged me for 2 days on a 1 day rental, the truck had a dead roach in the cup holder, a large folded cardboard sign in the cab and it was not swept out. I had to get the double charges explained and fixed by calling the 1800 number. Then, when I returned the truck there was no one there well within business hours. Two other customers were also waiting outside for someone to open the location. I would not recommend this location to anyone due to the overall poor service.
Customer Reviews for Richmond Geeks
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Richmond Geeks
Demetrick J.
Lynn L.
Uhaul employee helping me had no experience with trailer hook up and took 40 minutes for paperwork after I provided information online. Would not recommend this location.
REGINALDM P.
Have everything ready when a reservation is made
marian A.
can't think of anything, they went above and beyond.
To Top