Truck leaked and damaged an antique heirloom buffet and many boxes.Tizrah W.
Customer Reviews for Right Space Storage Taylor
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Nothing to improve on Besides Never Closing This Location!!!! The Best Experience I ever had dealing with rental trucks!! Smooth quality service that was Above and Beyond Normal and everything was clean and in order!!!! Last but not Least The Customer Service will have you smiling because They Treat You Like Family Point Blank!!!!! Thanks to The Wonderful Staff at this Location!!!!!! Stop here 1st for any UHaul needs!!!!!!!Travis B.
Customer did not leave a comment.Wayne W.
Customer did not leave a comment.Salvador F.
Give the customers a head up when another customer is waiting for the same truck you are currently using, because I was running late on my return and they charge me a extra day for 3 hours extra at returnOscar H.
Our original location was StorageMax Boat & RV Storage at 1410 E. Palm Valley Blvd. Round Rock, Texas 78664. He gave away our U- Haul because I was a running an hour late. He didn't give us the curtesy to call us until he gave it away. He didn't care. We had to call to locate another and luckily this location 25 miles away had one to honor our reservation. I highly recommend that you reconsider giving the location at 1410 E. Palm Valley the honor of your continued business as they represent U-Haul and didn't represent your company well in this transaction and our move. I wouldn't and will not do any business with 1410 E. Palm Valley in the future. This location in Taylor however was excellent and I highly recommend them.David P.
Give your employees much better access to the terminal they must work through. At no fault of the employee I was detained 10 plus min due to system kicking them out and having to start all over. My move is scheduled and contracted people to help do that did put a dent in our day. Overall the employees were pleasant, courteous, attentive and a very good experienceMonica L.
Good customer service except no free month of storage since that site isn't in the programdonna S.
The gentleman was able to assist me to keep the truck an additional day and was friendly and professionalPatricia G.
Very friendly, met my needs. Thank you!Luz W.
The main transportation office did not confirm our reservation with the scheduled pick up location, and we had to drive 30 minutes out of our way. We ended up having to schedule our own reservation.Joseph K.
Customer did not leave a comment.Adam R.
Pleasant, professional, personable Great friendly experience We made a great choiceMONICA L.