Customer did not leave a comment.JOSIE A.
Customer Reviews for RightSpace Storage Peoria
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Excellent experience overall .. staff at location were helpful and friendlyKenneth W.
Daniel, at the facility, is awesome! The truck i had was in very poor condition but Daniel took care of it. I will definitely go back next time I need a truck!Sarah P.
Having a 24 hour drop box would be greatSarah P.
Keep up the good work!!Salvatore M.
Customer did not leave a comment.Ed C.
Customer did not leave a comment.Kim D.
Good customers service 👍Jason T.
The staff was very helpful and courteous.Timothy S.
I can't think of anything. You were friendly and helpful and the equipment was clean and ready to go. Your smiles were greatly appreciated.muriel O.
Customer did not leave a comment.MARALYS C.
Customer did not leave a comment.Cassandra C.
Customer did not leave a comment.EDUARDO O.
Customer did not leave a comment.Humberto D.
Customer did not leave a comment.Dawn M.
Customer did not leave a comment.Phillip D.
The location's employees have aleays been amazing. I would highly recommend this locationRicky W.
Customer did not leave a comment.SUE D.
Customer did not leave a comment.Ronald B.
Customer did not leave a comment.Danielle W.
Very personableCarol A.
Customer did not leave a comment.Azul C.
The lady who helped us was not helpful at all and wasn't giving us the answers we needed. She started using her phone in the middle of helping us and she didn't even greet us when we walked in. When I was asking her questions she wouldn't give me a yes or no answer, rather a â€œmhmâ€ which is extremely rude. There was another guy next to us who she was making conversation with very well and who she was being extremely nice to so I'm not understanding why she was treating us like thatBhavikha R.
The truck was clearly previously in an accident and poorly repaired with spot welds all in the driver door jam. The driver door itself was hard to close do to this. There was spilled spots from drinks that were not wiped out, and pizza/pasta sauce on the passenger seat, just a tiny bit but enough. To top it off the truck would not stop dinging when off with the key removed as if the key was in the ignition. Also the light in the cab didn't work and the cargo light didn't work with the switch on the dash that has the instructions for it.Robert P.
Good teamClaude U.
Staff was helpful and friendlyDan H.
Exceptional experience in renting a truck to move belongings.Glenn L B.
Customer did not leave a comment.Shang T.
Customer did not leave a comment.Katrina M.
Customer did not leave a comment.Heather B.
The review link for pickup expired too quickly; the storage was a little dusty but nothing nasty. The passenger part however smelled of cigarettes when the a/c turned on. Overall the vehicle was tidy though. The engine light was on and I'm not sure if that's the best state to rent out to (I have pictures if needed). This location was a great experience for my first U-Haul would use again!Joshah J.
Customer did not leave a comment.JiHo C.
Customer did not leave a comment.David R.
My rental experience was absolutely flawless & amazing. The staff at this location is super knowledgeable, friendly & attentive & they answered all of my questions without any issue. Kirsten was especially helpful, kind & made the whole process seamless. I highly recommend this location to others & will definitely return there when needed in the future.Sarah C.
Customer did not leave a comment.Gloria H.
Customer did not leave a comment.SHAYNNA G.
Customer did not leave a comment.Robert K.
Better communication, There was a sign on the door that said you were closed, the day I returned the truck rental, but no directions on where to leave the keys.ruby W.
Customer did not leave a comment.Alan B.
They charged the Uhaul to my friends card instead of mine in error. The employees were not friendly or accommodating.mary F.
Customer did not leave a comment.Wardell J.
I believe his name was Damien but he was excellent with his serviceCorey S.
Customer did not leave a comment.Wardell J.
Customer did not leave a comment.kathleen W.
Excellent, customer serviceLynette S.
Easy process.Leonard W.
Let Jake train them. He has Amazing customer service! Friendly, Courteous and overall nice guy.RUBY W.
Make sure customers are able to do a self pickup if that's what was requested and confirmed by the location. Truck was not accessible for a self pickup. Once in the truck the check engine light was on and upon informing the location, they just dismissed it.HEATHER Y.
Customer did not leave a comment.Jacqueline D.
Customer did not leave a comment.RUBIN E.
The rep that I dealt with was very pleasant and knowledgeable.calvin R.
Ensure inside cab is clean. The truck I rented was full of dog hair, it was everywhere in the cab.ALDRICH P.
The truck didn't have a ramp on it. When I asked if I could switch to a different truck, the customer service representative at the pickup location was not helpful. He said that he didn't know how to do it and that they're technically "closed" and not supposed to do Uhaul work after 5:15 (I picked up the truck at about 5:10). The pickup site information on Uhaul's website clearly states that they're open until 5:30. In addition, the strap on the appliance dolly was not big enough. These things added up to be a horrible experience.Edison R.
I had great customer service at this location a few timesLeonard G.
Customer did not leave a comment.Bernice C.
Very good serviceLeonard G.
Customer did not leave a comment.Kim C.
No improvements neededJOSHUA W.
Customer did not leave a comment.SHANTEL G.
Customer did not leave a comment.DAWN M.
I noticed the engine light came on near the end of my trip but did a night drop so I did not have opportunity to tell anyone Thank youGARY N.
Customer did not leave a comment.MICHAEL T.
Customer did not leave a comment.ANGELICA A.
Customer did not leave a comment.Jonathan K.
Customer did not leave a comment.Tanya L.
Clean your vehicles. Truck was filthy.RICHARD B.
Customer did not leave a comment.Adrienne D.
Customer did not leave a comment.HEATHER B.
Customer did not leave a comment.RUBY W.
Customer did not leave a comment.Donald H.
The online pickup would not work. We had to go inside to complete our pickup.Tammy C.
Customer did not leave a comment.Bradley H.
I paid for 12 moving pads but there was only 1 pad in the trailer.Andrew F.
Friendly Staff, Thank youJOHNNIE P.
Customer did not leave a comment.JUSTIN F.
Very quick easy to work with and friendly too.GERALD N.
Customer did not leave a comment.KIERRA N.
Customer did not leave a comment.Smith L.
Customer did not leave a comment.Mark W.
Customer did not leave a comment.MONIQUE G.
Customer did not leave a comment.Stanley L.
Everything was great so far. Don't know my end billing though.KIM C.
nothing. everything was perfectDANIEL H.
Excellent customer service. Very friendly. Went above and beyond to accommodate.SANDRA T.
Customer did not leave a comment.AARON B.
Customer did not leave a comment.Mikenna R.
Customer did not leave a comment.STEPHEN J.
Customer did not leave a comment.TERESA L.
Don't rent a U-Haul truck from this location (91st Avenue between Northern and Olive Avenues 8580 N 91st Ave Peoria, AZ 85345). We tried returning our truck we rented recently and it was a mess. We weren't told that when you return the rental truck after hours that you have to do an online return, for 45 minutes in 104Â°F we TRIED to fill it out (bad website). When renting the truck they took partial information from my mom and partial information from our friend who did the driving. We then called and tried getting a refund for the mess they caused and was NOT refunded. We even put more gas in the truck then was necessary. The driver's door didn't close properly and their was bits of broken windshield glass in the truck and the knob to the AC was broken. We didn't even get an apology.MARY W.
There was a man sleeping in the cab of the truck . I woke him up and he smelled like liquor. He took off on foot and didn't say much about the rental so I know he was not a worker. I let the location know and they said it happens sometimes? Didn't really feel right because of anything would have happened within the cab of the truck that would have been my responsibility. Maybe verifying if all doors are locked before the end of the night would be cool. The back I can understand if it stays open but the cab?Brittany C.
Love this location and what it offers the customer and they service is great. Thanks for being here.JOYCE H.
Customer did not leave a comment.PHYLLIS W.
Excellent customer service! really great rates. Arrived at Another location first and (although reserved) they couldn't rent me a vehicle.(credit card machine issues). I was sent to Right Space Storage and my problem was solved. Way to pick up that fumble and score. Thank you.ARTHUR T.
Customer did not leave a comment.ASHLEY M.
Customer service was great!FRANCES D.
Keep everything the sameEDWARD H.
Customer did not leave a comment.KENNETH M.
Great customer serviceBEATRICE B.
Great employees with awesome personalities and excellent customer service that work there.SHERYL D.