Customer Reviews for Rite Repair Services

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Rite Repair Services

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

Shannon T.
Rating:

Customer did not leave a comment.

Laura R.
Rating:

The first truck I was assigned had a lock on it that they were unable to remove and I had to get the truck swapped out. They didn't know the lock was on there before giving it to me.

Evelyn J.
Rating:

Put better signs up so you can be seen. Very friendly lots of help to me who don't know anything about renting a truck. You may want to tell a short person to bring a stool. I like to never got in it. Then my son helped.

Sarah M.
Rating:

When I arrived I was told there was no Uhaul even though I submitted my paperwork a week prior. The worker said that the only truck on the property was being fixed. She then figured out that was the truck I rented which worried me about driving potentially a dangerous truck. I also was called about receiving a bigger uhaul but at the same price but I was charged more. Overall not the best experience and I wished I had gone to a different location that would save me a headache.

Timothy P.
Rating:

Customer did not leave a comment.

Kenneth M.
Rating:

Customer did not leave a comment.

Billie Jo H.
Rating:

when we brought the trailer home it had lots of sand and debri in the back of the trailer and broken glass towards both sides of the door. They also used the wrong reservation number and my wife didn't catch it and we were charged more than we were suppose to initially.

Jim L.
Rating:

I went through rain storm and trailer leaked in frontAnd got some boxes wet but no damage. I noticed it has been sealed several times and 1995 model. Pulled great and the little lady that rented me the trailer was very nice.

James M.
Rating:

First of all it on internet right location.

Heidi P.
Rating:

Customer did not leave a comment.

Colten S.
Rating:

Don't take $400 out of my account when I only owe 65.....

Steve B.
Rating:

Customer did not leave a comment.

BOB O.
Rating:

I was very pleased with everything thank you

Maria S.
Rating:

Customer did not leave a comment.

Maria S.
Rating:

Customer did not leave a comment.

Melinda R.
Rating:

Customer did not leave a comment.

Janice K.
Rating:

Nice people

Melody G.
Rating:

Customer did not leave a comment.

Emily N.
Rating:

When we dropped it off at the scheduled time (9:00 am ) there was NO ONE there. The location opened at 9:00 as well. We waited and waited but again no one showed up. There was also 2 gentleman waiting on the vehicle to pick up. They were told to be there at 9:00 as well. It was 9:30-9:45 and we needed to leave so we had to leave the keys in the drop dox. We needed to speak to someone but is was clear that was never going to happen. I would NOT recommend this location to anyone. It was very unprofessional, very disappointing and just rude. Our time is valuable.

levi G.
Rating:

Figure out a way better mobile app. I would never ever recommend to get a U-Haul and go through the self service part to get a truck. I will never use this company for a moving truck ever again took me over 2 hours just to get the lock code to get the U-Haul. Very poor customer service all around. EXTREMELY DISAPPOINTING! ????????

Ashley S.
Rating:

Customer did not leave a comment.

BLAINE H.
Rating:

Customer did not leave a comment.

Khalid B.
Rating:

Representatives were knowledgeable and extremely efficient in processing the rental. As well helpful with the instruction for return.

Linnea C.
Rating:

The Uhaul had not been cleaned out but it was not so dirty that it bothered me. The tank of gas was not filled up. I asked the lady about that and she said to just fill it back to where it was. I did but was charged at my drop off location for additional gas because it wasn't filled up.

Heather M.
Rating:

Customer did not leave a comment.

everette W.
Rating:

Send them to the nearest uhaul location to their destination for a drop off.

Anthony S.
Rating:

Not huge deal but the location where I picked up the trailer had a very large aggressive doberman dog in the office, very uncomfortable situation. Our actual business transaction was very efficient and professional.

Dale K.
Rating:

Customer did not leave a comment.

Leslie Y.
Rating:

Customer did not leave a comment.

Dennis L.
Rating:

Customer did not leave a comment.

JONATHAN L.
Rating:

Customer did not leave a comment.

Michael J.
Rating:

Just clean the trucks; I had dog hair all over me and I don't own a dog

Eric B.
Rating:

Customer did not leave a comment.

Mark M.
Rating:

Our truck was not at our requested location (53rd Street, Anderson, IN) and we had to drive to Daleville to pick it up. It would be helpful to have the truck where we requested it in advance.

Cheryl F.
Rating:

Customer did not leave a comment.

Shannon B.
Rating:

Customer did not leave a comment.

Peter L.
Rating:

Customer did not leave a comment.

REBECCA L M.
Rating:

Customer did not leave a comment.

Thomas K.
Rating:

the guy there was great, we tried to rent online, that didn't work out so great for us, everything was taken care of by the guy @ the rental location. thanks so much.

Lila L.
Rating:

Customer did not leave a comment.

pam P.
Rating:

Customer did not leave a comment.

Tim P.
Rating:

I would have preferred to use the local uhaul a mile from my house than having to use a location 20 miles away.

JAMES R.
Rating:

We waited an hour to get our trailer due to some computer problems.

No reviews have been submitted for this location.

Back
To Top