Customer did not leave a comment.JOSEPHW S.
Customer Reviews for Rockin Burger & Pub
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
VERY GOOD SERVICE FRIENDLY AND CAREING LOCATIONSHANNONS S.
Picked up at PK Convinience. The 26' truck had an issue and after I took the truck I received a call that the last person said there was a problem with the tire; I got out and inspected and there was a problem that was unsafe. I brought it back to PK Convience and the only other vehicle was a 10" van. The woman at PK was working hard to solve the problem and I thanked her. This meant that instead of one trip over 1 day with the 26 footer we had to make 4 trips over 2 days with the 10 footer...and our arranged help could only help us the first day. This made for a miserable move on this hot weekend. As repeat customers of U-Haul we feel we deserve to be compensated. Bob & Rosalind Hesser 705 627-9278ROBERTG H.
The location was a tiny little burger joint with almost no parking and was closed at 1pm on a Saturday. We had to park the truck half on the sidewalk and half on the driveway because there was already one uhaul truck in the very small driveway. I don't know if it was clean because as I said, no one was there. The app would not take my mileage so I dropped the keys off and left after over a half hour trying and on hold with uhaul themselves. I haven't rented a uhaul in over 20 years and I doubt I ever will again, it was a HUGE pain in my ass and very unorganized. These pick up and drop off locations are not uhaul staff, they are a parking lot. Uhaul needs way more and way better customer service!!!!BRANDIM S.
I thing to do with this location they were awesome. I was told my truck would be available in Sutton. I get there no truck. She looks online and says it's about 40 mins out of my way. We drive there. No truck. Then I find out there is no truck at all for me. We are now couple hours late. Finally I'm found a truck that's in Beaverton but it's half the size expected. The people in Beaverton were great however. The only pleasant experience was them. Also after all I've been through I get fined for being slightly under for gas. I would never recommend this companyJENNIFER T.
I want someone to call me from head officeJACQUELINE L.
I had to wait for quite some time to be served. They did not really explain any process or walk me around the truck to let me know that all was good. I was told to go to one site, but the truck was actually at the other site. And none of my information that I had preregistered with was there so I had to redo it all. The whole process took at least 45 mins and i was the only customer.evelyn D.
I took a picture a picture of miles when returned the truck you guys charged me 10 extra miles ripped off!!Renato B.