Customer Reviews for Ronnie Auto Sales
(U-Haul Neighborhood Dealer)

172 reviews

2014 S Church Ave   Louisville, MS 39339

(662) 736-1241

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(662) 736-1241

2014 S Church Ave
Louisville, MS 39339

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Customer did not leave a comment.

Linda W. 
Rating:
5.0

Everything perfect

Emily T. 
Rating:
5.0

Customer did not leave a comment.

Cecil F. 
Rating:
5.0

Customer did not leave a comment.

James M. 
Rating:
5.0

Customer did not leave a comment.

wanda D. 
Rating:
5.0

Customer did not leave a comment.

Judy P. 
Rating:
5.0

Customer did not leave a comment.

LAWRENCE F. 
Rating:
5.0

Customer did not leave a comment.

JAMES J. 
Rating:
5.0

Customer did not leave a comment.

JULE W. 
Rating:
5.0

Nothing at all. Fast and friendly service willing to accommodate you. It's great to have this type of service in a small town

Summer S. 
Rating:
5.0

Customer did not leave a comment.

FONDA M. 
Rating:
1.0

Customer did not leave a comment.

Rodney W. 
Rating:
4.0

Customer did not leave a comment.

Karreim B. 
Rating:
3.0

Da light was not all the way in i would like to have some of my money back

WILLIE C. 
Rating:
5.0

Everything was perfect, very simple process and very fast pickup.

Jeffrey P. 
Rating:
5.0

Customer did not leave a comment.

Jennifer J. 
Rating:
5.0

Everything was great & done in a professional manner!!!

STANLEY M. 
Rating:
5.0

Customer service is great and scheduling is very seamless.

BERNARD O. 
Rating:
4.0

Customer did not leave a comment.

Stephen S. 
Rating:
5.0

Customer did not leave a comment.

mandy M. 
Rating:
5.0

Customer did not leave a comment.

MIKE C. 
Rating:
5.0

Customer did not leave a comment.

JACKIE I. 
Rating:
4.0

Customer did not leave a comment.

joseph T. 
Rating:
2.0

Customer did not leave a comment.

Ramae A. 
Rating:
5.0

Customer did not leave a comment.

KEITH D. 
Rating:
1.0

Not only was both pieces we ordered not at the pick up location and we had to drive to another town to get the car hauler, the manager knew we were going from MS to AZ and marked on the paperwork we would be turning in the car hauler the next day and charged us for 2 extra days. Im sorry Im not one to usually complain but this guy was right out stupid!

Vera S. 
Rating:
5.0

Absolutely great every time I have rented U Haul!

DENNIS T. 
Rating:
5.0

Customer did not leave a comment.

John D. 
Rating:
5.0

Customer did not leave a comment.

MIKE C. 
Rating:
5.0

Customer did not leave a comment.

Bettie S. 
Rating:
5.0

Customer did not leave a comment.

TROY C. 
Rating:
3.0

Customer did not leave a comment.

grace T. 
Rating:
5.0

Alice is awesome!!!!

rhonda P. 
Rating:
5.0

Very helpful and professional.

Joe W. 
Rating:
3.0

Customer did not leave a comment.

Stephen P. 
Rating:
1.0

Do not rent any equipment from this establishment. We got 2 different tow dollys that were in need of immediate repairs and the truck we were given had had 5 identical complaints reported on it in the last month but yet it was still rented out to us. I am 100% dissatisfied with the company and have NEVER experienced issues of this magnitude! I do not ever plan on using Uhaul ever again.

KELLI T. 
Rating:
1.0

The pickup was actually at Eubanks wrecking at 601 church street. Get it right.

Thomas P. 
Rating:
5.0

Customer did not leave a comment.

ED W. 
Rating:
5.0

Customer did not leave a comment.

BRENDA T. 
Rating:
1.0

Was supposed to pick up in Starkville, had to go to Louisville to pick up. Wrong address and phone number to facility on my confirmation. After spending an extra 45 minutes looking for the place, had to stop to ask where to go. Pick up place was old/dirty. Attendant fell asleep while I was on the phone checking in. Terrible experience!!!

Tommy C. 
Rating:
5.0

Customer did not leave a comment.

ED W. 
Rating:
3.0

Customer did not leave a comment.

trecy B. 
Rating:
1.0

Slowfulness poor service

LEWIS G. 
Rating:
5.0

The Remote check in would not work. Luckily Alice was available to help me.

Chris S. 
Rating:
5.0

Ronnie Eubanks and his staff as usually are surpurb to deal with, no one there has a problem with my verbal disability. But then I have know Ronnie and his Dad since I was a small child.

Betheney S. 
Rating:
5.0

Customer did not leave a comment.

STEPHEN S. 
Rating:
3.0

Has used this location several times. Safe location.

STACY T. 
Rating:
5.0

Customer did not leave a comment.

Kimberly G. 
Rating:
4.0

Customer did not leave a comment.

Chet E. 
Rating:
1.0

The man said to leave it in the drive way he was busy and would check it in later. We called 2 days in a row and asked for a receipt to be emailed and asked if it had been checked in. Then when we confirmed they said they did not see the blankets. We returned everything. Very poor business practice. No one on site to take care of Uhaul customers.

Clifton S. 
Rating:
1.0

Customer did not leave a comment.

NATHAN P. 
Rating:
4.0

Customer did not leave a comment.

Valerie S. 
Rating:
1.0

First of all I made reservations to pick up in Starkville Mississippi at 8:00 am on the 26th. And I receive a phone call around 7:00 that they didn't have a truck there. And didn't know what time or when they would get one in. Doesn't work out for me at all and it went down hill from there. So I had to drive 25 miles to Louisville and pick up a truck the lady Kathy was very rude in Louisville. So she she didn't know what time the guy would be in to open the store up that morning and I'm like I can't believe this is happening to me . When I made reservations a week and half ago on this truck. So I called and the 1-800 number and talk to this girl name Alisha in Jackson ms and she was very nice and pleasant because at this point I was mad as hell... and she really did made me feel like she was really sorry and was going to do everything she can to help me out. She when I finally got my truck it was so dirty and nasty I just went ahead and took the truck as is. Because I was already three hours behind schedule. Then I finally got the truck and made it to Montgomery and return it the same day and woke up the next morning to find out they charge me 25.00 to clean up fee. Well first of all it was dirty when I got it and I didn't feel like I should clean it. But I went on and took the25.00 lost because I will never never rent from uhaul AGAIN!!!!!! And I promise you that!!!! But I do thank Alisha's think from Jackson Ms

Terri P. 
Rating:
4.0

Customer did not leave a comment.

Melvin C. 
Rating:
5.0

Thanks for timing the rental to suit our needs perfectly.

Charley M. 
Rating:
4.0

Customer did not leave a comment.

zack D. 
Rating:
5.0

Customer did not leave a comment.

Moniquee A. 
Rating:
3.0

Customer did not leave a comment.

randy I. 
Rating:
3.0

Customer did not leave a comment.

Coker F. 
Rating:
3.0

Customer did not leave a comment.

ELLA F. 
Rating:
1.0

Dear U-Haul, I needed to get all of the details from my daughter before I responded to this email: You were given $308.72 CASH - She was given no rental agreement paper work on the receipt for the $308.72. We ordered the 15' truck (the one that seats 3 adults). You only had the 10' truck available (the one that seats two adults). So instead of $29.95, I should have been charged $19.95. We ordered a furniture dolly and an appliance dolly - NEITHER WERE ON THE TRUCK. They used the ramp only - no dollys. Remove those charges as well - $88.00 You will need to recalculate the entire order. Correctly. There should have been no additional charges. The rental should be $19.95 for the 6 hours $225.03 for the fuel. with the addition of the fuel charges at end - the total is $301.93 The additional days will not be paid as the truck was brought back on Friday afternoon the same day that the truck was rented. Please send the corrected receipt to me via email.

jacquelyn J. 
Rating:
3.0

Customer did not leave a comment.

Chet E. 
Rating:
5.0

Customer did not leave a comment.

JOHN C. 
Rating:
5.0

Customer did not leave a comment.

Barry H. 
Rating:
3.0

This location was acceptable for the area. It was a little mom&pop style shop that was messy/unorganized/confusing, but the experience was great and the people couldn't have been any nicer.

Joseph C. 
Rating:
3.0

Customer did not leave a comment.

Michael H. 
Rating:
5.0

Customer did not leave a comment.

ED W. 
Rating:
5.0

Customer did not leave a comment.

becky B. 
Rating:
5.0

Customer did not leave a comment.

Patsy R. 
Rating:
4.0

The drop off place was Eubanks wrecker service at 601 south Church Ave. Louisvllie, Ms.39339. Phone 662-773-9327

Joseph M. 
Rating:
5.0

The handle things very well everything was fine.respect

martez T. 
Rating:
5.0

Everything was Great!!!

Frank Y. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM S. 
Rating:
5.0

Alice is absolutely the best. This is the third time she's helped me when I needed something

CHRIS S. 
Rating:
3.0

Customer did not leave a comment.

Cheryl B. 
Rating:
5.0

Customer did not leave a comment.

JOHNNIE H. 
Rating:
5.0

Customer did not leave a comment.

allen M. 
Rating:
5.0

Customer did not leave a comment.

Anthony P. 
Rating:
4.0

Keep up the good work the customer service at the dealer I dealt with today was outstanding.

RON S. 
Rating:
5.0

Customer did not leave a comment.

DANNY F. 
Rating:
5.0

Alice went over and beyond to get us on the road even with such short notice. We really appreciate the service.

DEBRA M. 
Rating:
1.0

I could not find a drop off time on any of the online information. I was asked if I had any paperwork and I do not remember receiving any paperwork at the pick up location. The drop off location did not have a computer person to access my account and let me know if everything was OK. I still do not know the status of my account. Do I owe money or is eveerything taken care of?

Hugh L H. 
Rating:
3.0

I will not recommend uhaul to anyone. All those extra charges ruined my rental experience. 3 times to the same destination and extra charges every time. There are other choices

ADRIA R. 
Rating:
5.0

Couldn't have been a better experience

KEITH R. 
Rating:
5.0

Customer did not leave a comment.

Maria B. 
Rating:
5.0

Alice is very good she is a great asset to ur company!! Thank you

Ada R. 
Rating:
5.0

Customer did not leave a comment.

ADRIA R. 
Rating:
3.0

Customer did not leave a comment.

robert C. 
Rating:
5.0

Great place to rent a u-haul! They were local and had exactly what I reserved. I was in and out in a few minutes. The lady that did my rental was very nice and knowledgeable. I did and an after hours return and my final charges were exactly right. I had a very good experience renting from Ronnie's Auto Sales.

Sarah D. 
Rating:
5.0

Customer service was great!!

JOHN C. 
Rating:
3.0

Customer did not leave a comment.

Demaree M. 
Rating:
5.0

Customer did not leave a comment.

LARRY B. 
Rating:
5.0

Customer did not leave a comment.

lydia A. 
Rating:
5.0

Great Job. Did

STEVEN B. 
Rating:
5.0

Very professional and helpful...thank you!!

CARSON H. 
Rating:
4.0

Customer did not leave a comment.

ED W. 
Rating:
5.0

Customer did not leave a comment.

GWYNN H. 
Rating:
5.0

Customer did not leave a comment.

tony B. 
Rating:
5.0

Customer did not leave a comment.

william S. 
Rating:
3.0

Customer did not leave a comment.

STEVE H. 
No reviews have been submitted for this location.

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