Lucjan N.
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Customer Reviews for RSP Auto Care
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of RSP Auto Care
JUDE J.
Good customer service
Richard B.
My preferred pick up location was changed from West Orange to this location, causing me to drive further with the truck. When I told the representative who called to inform me of the change, I said I did not want that pick up location, and asked for an alternate further west. She said nothing was available, and when I said I would cancel, she offered me additional miles. Those miles were never credited to me and I ended up paying for the additional 28 miles which was caused by the relocation. The site I picked up from had no parking available, so I had to wait in the car in the middle of the road while my husband went in since he was the designated driver. Although I registered everything online, including pictures of his drivers license, he was required to reregister everything there. I am very displeased with the experience.
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