Customer Reviews for Sc Star Bright LLC
(U-Haul Neighborhood Dealer)

36 reviews

5096 Forest Hill Blvd Ste 400   West Palm Beach, FL 33415

(561) 881-8741

Location Hours

  • Mon-Sat: 9 am - 6 pm
  • Sun: Closed

Services at this Location:

Contact Us

(561) 881-8741

5096 Forest Hill Blvd Ste 400
West Palm Beach, FL 33415

Services at this Location:

Location Hours

  • Mon-Sat: 9 am - 6 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

Customer did not leave a comment.

Anthony B. 
Rating:
1.0

I was charged for equipment I didn't have and the truck had no gas nor keys available for pickup. The self check in process was pointless and set me back a whole day of moving and caused extra charges. Horrible location.

Yamilka F. 
Rating:
5.0

Customer did not leave a comment.

Donna S. 
Rating:
5.0

Very convenient locations and great service. Truck was in great shape!

ARIEL R. 
Rating:
5.0

Customer did not leave a comment.

Rachel F. 
Rating:
3.0

Customer did not leave a comment.

Caitlin M. 
Rating:
5.0

Customer did not leave a comment.

Jason W. 
Rating:
5.0

I would like to thank the neighborhood UHAUL dealer at Haverhill & Forest Hill BLVD in Lakeworth FL for their help. You were amazing. Everything was great; I received my bill from U HAUL. My account was deducted the amount that was charged and credited back any additional funds that was deducted. It was a very good experience dealing with U HAUL. I know that I will be back in the future to give you my business whenever possible... You get FIVE STARS

Winslow W. 
Rating:
5.0

Customer did not leave a comment.

Carol W. 
Rating:
5.0

Customer did not leave a comment.

thomas F. 
Rating:
5.0

Customer did not leave a comment.

Juan G. 
Rating:
2.0

The service of this representative was horrible. DO NOT USE. Very Late. No supplies. I had a very bad experience.

Jesus D. 
Rating:
5.0

Customer did not leave a comment.

Eric W. 
Rating:
3.0

They said we could pick up the truck at 9am they don't open till 10 and they were late.

Eugene S. 
Rating:
3.0

People there were very nice and very helpful!!

Randall R. 
Rating:
5.0

Everything was great 8

Suriel L. 
Rating:
5.0

Customer did not leave a comment.

Ihor D. 
Rating:
5.0

Customer did not leave a comment.

Zykeria G. 
Rating:
1.0

Customer did not leave a comment.

Luther M. 
Rating:
3.0

I picked up the truck on a Saturday. I had to do the process on-line. It is complicated and took too long but eventually it worked. I returned it on Sunday. The process was somewhat easier. So far I didn't receive the receipt by email.

Flavio M. 
Rating:
5.0

Customer did not leave a comment.

Juan S. 
Rating:
1.0

I returned the truck before the 34 hours was up but was charged for 2 days of rental.

William F. 
Rating:
4.0

Customer did not leave a comment.

Ramirez M. 
Rating:
1.0

I was told I had up to 6 hours with the u haul and was charged a late fee and charged for gas when I was rushed to bring the u haul back. Worst experience ever

Mariyah H. 
Rating:
5.0

Customer did not leave a comment.

matthew J. 
Rating:
5.0

Customer did not leave a comment.

Raquel R. 
Rating:
5.0

Customer did not leave a comment.

William Joseph C. 
Rating:
3.0

Why was I charged so much for a couple of hours?

marcal P. 
Rating:
5.0

Customer did not leave a comment.

Sterling J. 
Rating:
5.0

Customer did not leave a comment.

Raul S. 
Rating:
1.0

They Try to steal from me and shop was not open.

Kelly D. 
Rating:
1.0

I requested furniture dolly and blankets neither were available. Owner wasn't able to refund I had to call the customer service number. Ownee asked for same info multiple times.

Melissa W. 
Rating:
5.0

Customer did not leave a comment.

heather S. 
Rating:
5.0

Very impressed from start to finish.

John M. 
Rating:
1.0

Awful. Just awful. If there was an ability to rate this less then one star I would. The whole process took 3 hours to get a truck that I revered online. They forgot that I was coming in the morning and took an hour to get there once I was able to get in touch with them. They canceled the order and then re made the order 3 times, each time saying it was something on the uhaul system. It was just a mess and very unprofessional and unorganized. The truck was not filled with gas when I did finally get it and it was not in the best shape. All in all, I will never use this location again. Gives the company a bad name.

Rebecca K. 
Rating:
1.0

First, I was transferred to 3 different locations to pick up the truck (18 miles drive) before get the truck Second , The app took more than 30 minutes to give the code ( no purpose of doing self pick up anymore) and there was no one in the office to help or support. For that reason I arrived 1 hour late to my destination that cost me $150 for late arrival. They are charging me for 1 utility dolly 1 furniture dolly and 1/2 dozen of furniture mats That I never received. Or refunded yet This was the worst experience I had using Uhaul services in my life

Pedro N. 
No reviews have been submitted for this location.

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