It was greatSheri R.
Customer Reviews for Safe Harbor Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Safe Harbor has always provided the best customer service.Patrick H.
Customer did not leave a comment.Grant W.
It was all good . pulled down road nicely thanksRobert H.
Great Experience and ServiceHarold H.
Easy to work with and very good customer service.Patrick H.
Customer did not leave a comment.Jack F.
Customer did not leave a comment.Kenneth W.
Customer did not leave a comment.Hollie B.
we only rented 10 blankest and were charged for 12. I need this corrected. Other than that our rental was great.Mikki S.
My trailer wasn't available at the location I requested!! I had to drive 50 miles into another state to pick up my trailer!!!RICARDO A.
I have a unit at this location and Tyler has been exceptional with his customer service. Has always delivered and made accommodations for a few of my moving needs. Great location, great serviceAnthony H.
Customer did not leave a comment.Timothy R.
Dropped off after hours so no one was there... but I had no issuesTim C.
Absolutely nothing, except maybe a free rental? Just kidding, the equipment and customer service was Great! Easy, fast and clear about all aspects of my rental.Anthony H.
Contract phone listed was not answered during the listed hours of Operation. I tried several Times about Return information and couldn't Contact anyone and couldn't leave a Message because it wasn't set up. Very Frustrating!William H.
Customer did not leave a comment.Maureen S.
Customer did not leave a comment.Michale S.
They 6x12 trailer I rented was clean and serviceable except for the fact that the tail lights did not work. The agent and I checked the turn signals and brake lights but failed to check the regular tail lights. Since our destination was over thirteen hours away, we had to rent a motel room enroute because it got dark. This was an expense which we had not planned on. Additionally, the location in Washington, NC where we turned the trailer in did not have the capability to provide any sort of receipt or proof of time of tuirn-in.Herbert L.
When I make a reservation a week in advance I don't expect the pick up location to change at the last minute. The equipment was not fueled. I had to drive more miles to pick it up. The equipment was not cleaned. Half way through my move I received a text with a different drop off location than I agreed to. Despite all this I swept out the equipment and leaned the driver area and returned the equipment with way more fuel than I left with even though the return agent failed to record the proper return fuel level. As far as I am concerned uhaul will never receive another penny of my money ever again. I was a valuable customer of uhaul for several moves but now uhaul has lost my business forever.Sarah W.
Customer did not leave a comment.CHRIS B.
Always friendly and helpful, will definitely be back when in need of a truck.Ricky R.
Customer did not leave a comment.Joshua O.
The guys were all super nice & helpful. We'll definitely consider renting from this location again.Joseph R.
Customer did not leave a comment.paul R.
Customer did not leave a comment.Ray M.
Customer did not leave a comment.donna S.
Great costumer service. I believe the young mans name was Tyler.Raymond J.
called to confirm drop off. No problems.Wayne A.
I was grateful to have the 24-hour drop-off at this location. Because I had only one person to help on the driving and drop off. And they had to be returned to their home that night. We dropped off around 8:30 in the evening. The location was easy to find and the drop slot was also easy to find.donna S.
Friendly above and beyond service. Very knowledgeable and helpful with various options with packaging products.Eleina G.
Customer did not leave a comment.Nick H.
Nicest people I've ever met. Very helpful.Larry E.
Have more than one truck available.Rick M.
Customer did not leave a comment.Peter S.
Customer did not leave a comment.winter S.
Don't take the broom away from your grandson.Anna W.
Customer did not leave a comment.kathy W.
Customer did not leave a comment.Anita C.
Customer did not leave a comment.Tara H.
Customer did not leave a comment.JOHN P.
Customer did not leave a comment.Evelyn M.
Good overall experience!Jerry Keith B.
Very kind people came in n hour early just for my rental.
Customer did not leave a comment.Michael M.
Customer did not leave a comment.douglas eugene S.
Was greeted with a smile. Attendants were helpful and courteous.Michael H.
Customer did not leave a comment.Dwight N.
Customer did not leave a comment.Melanie C.
Drove up and was greeted with a vey friendly person. Checked out with an IPad at the truck. Was emailed my receipts. All was great.Michael H.
very nice and friendly people, only offered me a 10% discount for senior but didn't receive it.Marian D.
Customer did not leave a comment.Allen J.
Make sure all trucks and equipment are in working order! And cleaned out!Theresa S.
The place was closed when I returned my equipment however it was comforting to know all I had to do was drop off the key.Janet R.
All good, very pleasedROBERT H.
Location provided exactly the truck to meet needs of my request.HAROLD H.
Customer did not leave a comment.john C.
Quick service, immediate directions and transaction. In & out.bill W.
Customer did not leave a comment.Joe S.
Customer did not leave a comment.Krystal J.
Customer did not leave a comment.MCCONNELL H.
Customer did not leave a comment.Kelly B.
Customer did not leave a comment.Walter D.
Customer did not leave a comment.Kimberly S.
Customer did not leave a comment.Thomas E.
When I rented the truck I wasn't sure about the destination, My car was broken and wasn't sure if I would have to rent a trailer and tow it home if not repaired the next day in a neighboring town. The operator told me that I needed to list my home town as the destination, If I ended up returning it the next day in the nearby town, I would be refunded some of the money. This turned out not to be true. The original bill was 203.57 for the 19.95 truck plus mileage. When I returned the truck the next day in a nearby town I was not refunded anything and for some reason was charged an extra 69.23. We had the truck for 27 hours and only put 57 miles on it. I can not understand how we could owe 272.80. I will never choose Uhaul again if there are any other options.CHARLES B.
Great service.Viengthong D.
Customer did not leave a comment.GAIL B.
Mr russell is great thankscharles L.
Russell was super helpful and friendly.JULIE B.
Everything was ready as was arranged great experienceCHRISTINE A.
I can't speak for all U-Haul rental locations, but Safe Harbor Storage in Bayou La Batre, AL went above and beyond to ensure that we had a flawless experience! I absolutely recommend them and will use them again in the future.cynthia P.
Excellent customer service and efficient processing of transaction.JENNY N.
Customer did not leave a comment.Rosemarie M.
Thank you??KEITH R.
Customer did not leave a comment.Mallory D.
Excellent service.Marvin S.
I was told to leave it at Bayou Storge and u haul charge me for 2 day I do not owe thisJudy Z.
Customer did not leave a comment.Phillip B.
The customer service was exceptional. Tammy is one of the most knowledgeable and helpful people I have ever met!ROBERT P.
Quick and easy drop off! Staff was very friendly and accommodatingChloe H.
Customer did not leave a comment.RHONDA L.
Owner, Russell and his daughter were very friendly and helpful. Would definitely recommend anyone to use their services.Sam J.
Good, friendly and helpful service. Thank you.glen P.
Customer did not leave a comment.MICHAEL D.
Customer did not leave a comment.