Customer Reviews for Samuels Automotive LLC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Samuels Automotive LLC

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brian L. on

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nice truck at a fair price. no complaints on the equipment. friendly service however the uhaul computer wasnt working correctly so took forever to get out the door.

robert O. on

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I think the agent there was new and inexperienced, called to have someone walk him through the check out procedure. He was perfectly nice, just needs time on the job so things go more smoothly.

John R. on

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This place is small and primarily a repair facility for cars. Was not what I expected for a UHAUL location. They didn't have boxes, blankets, etc. I had some unused boxes to return for credit. I had to go to another UHAUL location for this.

JUANITA T. on

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Eddi W. on

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Evan S. on

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Jorge H. on

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Seth S. on

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Steven S. on

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Patrick W. on

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Nobody was around had my wife return to finish the drop off procedure.

David M. on

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Steven H. on

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jack M. on

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nothing. just keep up the good work.

James S. on

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Mariah W. on

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I showed up just as the staff were leaving and the gal took the time to listen to my concerns and talk with me about the process and made sure I was comfortable leaving it there the way I did before she left. Highly recommend this location!!!

Alfred P. on

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Why was I sent to the other drop off location for the truck and another for the trailer? Someone sent me two different drop off locations.

RAYMOND B. on

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Bryn P. on

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Edward H. on

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Excellent, prompt service and very professional. This place gets five stars!

TIM W. on

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jerry M. on

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Robert S. on

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I thought the staff where I picked up the dolly was excellent and couldn't have been more helpful.

Clarissa L. on

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Riki B. on

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I drove almost 2000 miles and didn't have any issues. The truck ran great!

Tracy F. on

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Friendly and helpful service.

BILLIE B. on

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kathleen H. on

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Friendly service, good experience.

Ron M. on

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Crystal provided 2 helpers to help me unload the truck and they were good workers. Thanks Crystal.

Terry M. on

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ARMANDO M. on

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Steve C. on

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Tom M. on

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This was a very convenient site for us and the cost was very reasonable.

debra G. on

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Excellent service..

david D. on

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CHRISTINE L. on

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PERSON BEHIND COUNTER HAD NEVER RENTED A UHAUL. KEPT CALLING EMPLOYEE WHO HAD TO LEAVE EARLY FOR HELP. TOOK AN HOUR TO COMPLETE A FIVE MINUTE PROCESS.

John H. on

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Jackqui S. on

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Nothing. It was Perfect: Friendly, Fast, Easy, Convenient

Nicole P. on

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Ervin J. on

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This was the fastest check-out I have ever experienced with any U-Haul location!!! Proficient, courteous, friendly, fast....all I could ask for! I will definitely steer all my rental business to this location n the future. Thank you!!

DUANE H. on

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JAMES B. on

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JOHN W. on

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They need more supply 10 foot box vans.

AGNES P. on

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excellent service, helpful with fixing the plug for lights. great job

DAVID A. on

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Overall a great experience, owner helped me hook up my truck to trailer rental, crystal the front desk lady was very friendly and knowledgeable-- rate them highly

josiah M. on

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ERIC T. on

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Upon picking up the truck, there was a rubber hose hanging out of the gas tank, and zero fuel.

CARRIE S. on

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Richard M. on

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Fast and professional service - truck in perfect condition for our needs. We would definitely use this service again!

RD T. on

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MITCHELL B. on

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The people at this location were very nice and helpful. Would absolutely do this again.

Linda A. on

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Very friendly and helpful...The truck we got was excellent for are needs. I highly recommend them.

Erin R. on

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Shaun D. on

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This was the most helpful Uhaul location I've ever worked with!

richard O. on

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We was unable to get the first month of storage free that is suppose to be applied with a one way rental. I really think that should have been resolved better then it was. Having the storage would really be handy.

REBECCA V. on

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MELANIE K. on

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Fantastic customer service! Went above and beyond to ensure a great process, start to finish.

META-ANN S. on

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LORETTA N. on

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HOLLY P. on

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ENIS B. on

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the pick up and drop off people were excellent no complaints.

Giovani B. on

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Shuttle service, would be nice, specially when in new town.

TIM G. on

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Sunny M. on

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Very good customer service. Friendly and helpful. Thank you.

GREG H. on

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Scott W. on

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GLENDA F. on

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THEY GAVE THE TRUCK TO ME EMPTY AND ASKED ME TO BRING IT BACK THAT WAY THEY STATED ON THE PAPERS THAT IT HAD 1/4 TANK I CALLED THEM AFTER I GOT IN THE TRUCK AND SAID IT STATES ONLY 47 MILES UNTIL EMPTY SHE SAID YES SOME ONE TRIED TO STEAL THE GAS LAST NIGHT JUST BRING IT BACK THAT WAY DO YOU KNOW HOW HARD IT IS TO BRING A TRUCK BACK EMPTY YOU ARE AFRAID YOU WILL RUN OUT!!!! i PUT $40.00 IN TO GO 53.56 MILES AND NOW I HAVE TO DEAL WITH GETTING REFUNDED IT FOR IT.

Bruce B. on

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Denise D. on

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JAMES Y. on

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Charles M. on

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