I turned my truck rental in through self service; took several pictures through the Uhaul app. Before I left the vehicle Alex opened to back of the truck and I received a clear through the Uhaul app. When reviewing my credit card statement I seen a 25.00 charge from Uhaul, I called and questioned the charges they told me it was for cleaning fees. I disputed the charges and when I asked about them I was shown pictures of the cargo area not being steeped out and grease residue in several locations. I swept out the vehicle and know it was clean when I turned it in; Alex also opened the cargo area before I left and did not say anything at the time; when I asked him about why he didn't say any thing at that time he said it wasn't his job to tell me how I should turn the vehicle in; but he certainly had no problem charging me a clean fee afterwards. I took some photos and one of the cargo area but was not able to retrieve after the fact. When questioning the photos I was shown by Uhaul I was certain they were not of the vehicle I turned in. My word against theirs; the 25.00 charge is more of principle; but Uhaul has lost a customer for life; I will never rent from them again when they can submit claims without discussing the charges.
Moving Truck Rental in Coos Bay, OR at Samuels Automotive LLC
Moving to or from Coos Bay, OR 97420? Get FREE truck rental rate quotes at Samuels Automotive LLC.
Get FREE moving truck, pickup truck and cargo van rental quotes at Samuels Automotive LLC
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Pickups Small jobs -
Cargo vans Small jobs -
10' truck Studio to
1 Bedroom Apt. -
15' truck 1 Bedroom Home
to 2 Bedroom Apt. -
17' truck Home up to 2 bedrooms -
20' truck 2 Bedroom Home
to 3 Bedroom Apt. -
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Coos Bay, OR.
Cargo vans and pickup truck rentals in Coos Bay, OR
U-Haul cargo van rentals and pickup trucks in Coos Bay, OR are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Coos Bay, OR 97420. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
Features
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
Customer Reviews
There is another location in Coos Bay which deals specifically with Uhaul rentals
No improvements. The automative place was nice, and renting was an easy process. I like their dog. ??
this location was where we took the van with cockroaches and got another van to use, it was 35 miles away in the opposite direction, the lady that helped us was nice
Service is great, plus it's in my neighborhood which is appreciated.
Nothing everything was awesome!
things went smoothly
nice truck at a fair price. no complaints on the equipment. friendly service however the uhaul computer wasnt working correctly so took forever to get out the door.
I think the agent there was new and inexperienced, called to have someone walk him through the check out procedure. He was perfectly nice, just needs time on the job so things go more smoothly.
Nobody was around had my wife return to finish the drop off procedure.
nothing. just keep up the good work.
I showed up just as the staff were leaving and the gal took the time to listen to my concerns and talk with me about the process and made sure I was comfortable leaving it there the way I did before she left. Highly recommend this location!!!
Why was I sent to the other drop off location for the truck and another for the trailer? Someone sent me two different drop off locations.
Excellent, prompt service and very professional. This place gets five stars!
I thought the staff where I picked up the dolly was excellent and couldn't have been more helpful.
I drove almost 2000 miles and didn't have any issues. The truck ran great!
Friendly and helpful service.
Friendly service, good experience.
Crystal provided 2 helpers to help me unload the truck and they were good workers. Thanks Crystal.
This was a very convenient site for us and the cost was very reasonable.
Excellent service..
PERSON BEHIND COUNTER HAD NEVER RENTED A UHAUL. KEPT CALLING EMPLOYEE WHO HAD TO LEAVE EARLY FOR HELP. TOOK AN HOUR TO COMPLETE A FIVE MINUTE PROCESS.
Nothing. It was Perfect: Friendly, Fast, Easy, Convenient
This was the fastest check-out I have ever experienced with any U-Haul location!!! Proficient, courteous, friendly, fast....all I could ask for! I will definitely steer all my rental business to this location n the future. Thank you!!
They need more supply 10 foot box vans.
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