When returning thw equipment was not informed i would be doing self return, had no information, when looked up the phone number no one answered and then because I had to figure out self return they tried to bill me $55 for something (I can only assume late return)
CHERYL M
Samuels Automotive LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Coos Bay, OR 97420
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 3.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Worst experience I’ve ever encountered with U-Haul. Unprofessional, rude employees on clean vehicle bad advice from people. Would not recommend. Was helped by Mr. King in the Coos Bay area, but otherwise his employees We’re not professional whatsoever.
Janice JThe woman who was at this location was rude and very disrespectful. She never greeted me with a hello. She just yelled at me to move my truck and park it , somewhere else. She was upset that “they told me to return it to her location”! When I went in to the office to return the keys, she didn’t even acknowledge that I was in the office as she was too busy complaining to someone else about not wanting vehicles returned there. After about 5 minutes , she just said “ give me the keys , I’ll finish checking it in later”!. Never even said Thank you , or goodbye. Nothing !! Very disappointed!! I will NEVER recommend this location to anyone, or the other mechanic business that it is located at. Terrible!!
DEBORAH BThey do not had a variety of sizes. I needed a 10 ft. But had to rent a 20 ft. Was not happy as it was to LG. For my stuff.
GLENNA MFriendly, easy going - do your pre-check in!!! Makes all the difference!!!
Elizabeth L