The equipment was delivered to the pickup station by uhaul with bald tires and we had to fight with uhaul to get better tires.rich E.
Customer Reviews for S&S Automotive Machine
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Alexie M.
Customer did not leave a comment.CHERYL B.
I had to go to 3 U Haul dealers to return my rental and the 3rd one had refused to take it saying they did not have room so I insisted on them calling a district rep who authorized them to take it and said he would arrive soon with a driver to take it to another location.The biggest problem was they said I had exceeded my mileage allotment which was due to I-10 being closed due to widespread flooding in the area of Houston and Beaumont. I was told by police that it would be at least 36 hours before the interstate was reopened so I opted to take a detour which turned out to be very lengthy. This was caused by an act of God and in no way my fault but the dealer insisted that I pay $136 in excess mileage fees/gas. This is just plain wrong, I also spent 3 hours washing the mud off the truck and trailer because I was ashamed to return it so dirty and it looked much better than when I received it. Ready to rent.DAN W.