Customer Reviews for Sawdust Exxon

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Sawdust Exxon

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francisco O.
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Customer did not leave a comment.

Jeffrey K.
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There was an issue with the location of our drop off store. This owner offered patience while discussing the problem with U-Haul corporate.

Adrien C.
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Customer did not leave a comment.

charles B.
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Jennifer H.
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This is the second time I have had a problem at this location. They have to do better with the reservations people make and stick to the promise. This is a well- known brand and they are not representing properly!!

Jasmine W.
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Difficulty returning the equipment. The staff asked that we return our equipment to another location after a 10 hour drive and move. Wasn’t inviting and had an attitude.

Edward N.
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Team Orlando is the best! Done right the first time every time!

Mary F.
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Customer did not leave a comment.

Orlando G.
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Edward N.
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Orlando and is team are outstanding. Always a pleasure to rent from this U-Haul

Michale A.
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Elizabeth N.
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The gentleman at this location was helpful and knowledgeable. The first location I went to would not rent to me in Texas, because I have a Florida Driver's license.

Ed N.
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Orlando is the best! He makes renting from U-Haul simple and easy. Thanks

Kenneth S.
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Jeff J.
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George N.
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Alma C.
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Thank you for your help your service was greate

Gerardo P.
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BRYCE A.
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Phillishia T.
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Lisa R.
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Jorge M.
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Orlando G.
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Rebekah C.
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This location and Orlando and staff were totally amazing!!! Truly, the best move we’ve ever made.

Pedro J.
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David H.
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Orlando is top notch and has the best customer service around! Thank you so much for making a stressful weekend go as smooth as possible when it came to our truck. I will be sending everyone I know his way!

Magdelyn C.
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Excellent customer service

Zane B.
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You over charged us and there is no phone number..everything is done online and the application sent to me I can't even view...very upset over all this.

Deborah M.
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Customer did not leave a comment.

Terry C.
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Because of weather, they were closed but when I called, they provided instructions on where to leave the trailer.

Richard H.
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Bryan L.
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Ryan A.
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Excellent customer service!

Fernando R.
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Ensure the cab of the truck is clean. There were soda cans and trash in the cab and chips on the seats, floor and glovebox!

Edward C.
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Patrick D.
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Leo P.
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Get rid or select better third party renters. Today I went to pick up my rental at 25502 Oakhurst Dr, Spring, TX, a place located in a residential area. When I arrived at 8:30 AM, no one was there,, I called them up on the phone and they had a recording. I decided that the situation was totally unacceptable and I left, went to a ‘real’ U Haul place and everything was solved. I had to call Uber to go to the second place therefore I incurred in extra expenses and more more.

Mike M.
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Mike M.
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ERICKA M.
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ERICKA M.
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Veronica S.
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Patrick T.
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Robert S.
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Matthew T.
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Noy K.
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dan C.
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Mary F.
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This was the first time I used a vehicle transport. The agent charged me $35. to load the transport. He ran it as a charge from the Exxon service station and not U-Haul. Sort of 'off the books' and as I later found out - U-Haul charges $20. for this service. Feel ripped off. Would really like the 'overcharge' refunded.

Edward N.
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Orlando is simply the best hands down!

Christopher M.
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Customer did not leave a comment.

Carl M.
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Run down side shop.

Randall C.
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Did not have unit we reserved so "upgraded" to a larger unit we did not need. Too much room and had to tie everything down more. Unit had not been cleaned.

Michael B.
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Customer did not leave a comment.

Joer G.
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My original drop off location was 660 sawdust rd. Person there said I wasnt on system so I had to go somewhere else. I went across the street and Lady there was very receptive and kind.

Mohsen R.
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The only problem was you have another UHaul right across to the street, I got confused and took me half hour to find the right one !!! They did not help me to find it, it was just across the street !!

WENDI T.
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Customer did not leave a comment.

Adam T.
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The location is great. The operator of the business in person was great. The online way to access the truck was a trainwreck.I would never, ever recommend this to a friend or an enemy. The process was horrible. Once I went inside, he was so nice and helpful and I'd be glad to deal with him again. However, the online over chat nonsense, I'd rather die.

Amanda R.
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Indra G.
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rehan A.
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Very Good and User Friendly.

ERICKA M.
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Always helpful and nice

Courtney R.
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ERICKA M.
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Coretta B.
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michelle S.
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emmanuela D.
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Anthony P.
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Mary F.
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Danette R.
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I loved the service that Orlanda gave me on Saturday while I was renting the truck. However when I returned it Saturday evening 5/18/19, @7:30pm the lady that was behind the counter could not tell me anything about how I would get a clearance for returning the truck. I was very nervous about the truck not being returned on time because I did not receive a return slip from her. It looks like everything is cleared and paid for at $98.62.

SHARON M.
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Customer did not leave a comment.

Svott M.
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Joerg K.
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Dropped off the trailer one day earlier. Received mail on Monday that I didn’t complete my contract. Had to do several phone calls and went back to the drop off location. Learned that the agent didn’t show up on Monday and didn’t confirm receipt of trailer!!! Very frustrating and extra work on my side!!! UHaul needs to check on this person since he obviously doesn’t know what customer service and customer satisfaction means!!!

Keith B.
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Always helpful!

charles S.
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Great customer service

Dean B.
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Customer did not leave a comment.

Michael J.
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It was a gas station. They didn’t have a place to actually conduct business. I was standing a a counter while he did something on a terminal behind him and I could see anything about the rental. I had no real idea what it was going to cost and he never had me sign anything. Also he chose a terrible place to drop off. I drove past several locations to get to this one. I ended up with a mileage charge for the extra miles. Very bad business.

Jason S.
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Customer did not leave a comment.

Victor G.
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William C.
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Very attentive

erika N.
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erika N.
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ROBERT S.
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JARVIS D K.
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Over charged my account ran the card twice

Kim A.
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erika N.
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Always friendly people

Alexander W.
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Victor G.
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Chris B.
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Joshua K.
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ALEN G.
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Very hard to enter your lot pulling a trailer.

Jose R.
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Outstanding customer service. Helped in any way he could. Big thanks

jhon W.
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Orlando runs this location and he is fabulous!! His helping can do attitude was refreshing and he made sure that we had the best equipment possible for our long distance move. Highly recommend!

Daniel P.
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Customer did not leave a comment.

lawrence P III L.
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Wow you talk about a good rep for U Haul. so happy with them I will go back to them and only them . :)

Andrew H.
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Customer did not leave a comment.

Adam F.
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Very friendly and helpful.

Blake E.
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raven M.
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Donald L.
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Glenn B.
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The manager was very helpful!

No reviews have been submitted for this location.

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