Customer Reviews for Scottys Party Pak
(U-Haul Neighborhood Dealer)

52 reviews

1607 W Moore Ave   Terrell, TX 75160

(972) 563-0379

Location Hours

  • Mon: 10 am - 7 pm
  • Tue: 10 am - 4 pm
  • Wed-Sat: 10 am - 7 pm
  • Sun: Closed

Services at this Location:

Contact Us

(972) 563-0379

1607 W Moore Ave
Terrell, TX 75160

Services at this Location:

Location Hours

  • Mon: 10 am - 7 pm
  • Tue: 10 am - 4 pm
  • Wed-Sat: 10 am - 7 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Customer did not leave a comment.

Desiree B. 
Rating:
3.0

All accessories were missing and I had to drive and go to another place to get them, so not only were they missing, I had to pay per mile to get replacements.

Jimmie C. 
Rating:
3.0

My experience was good until I was charged another $99 that I was not made aware of. This was not reflected on my receipt and was not approved by me. The van I rented was returned with the correct amount of gas, clean, on time, and in the same condition that it was in when I picked it up. I would like a refund of the $99.

william S. 
Rating:
1.0

My Receipt Said 56.67 And They Charged My Card 65.17 ! I Would Like The Rest Of My Money Back

QUINTON B. 
Rating:
5.0

Customer did not leave a comment.

Kamryn H. 
Rating:
5.0

Customer did not leave a comment.

Robin E. 
Rating:
1.0

The AC did not work once I contacted U-Haul manager Thomas he advised the AC was a privilege so if they were not going to fix it

JOSUE L. 
Rating:
4.0

Customer did not leave a comment.

JOHN S. 
Rating:
5.0

Customer did not leave a comment.

Gennice R. 
Rating:
5.0

Customer did not leave a comment.

Tamara C. 
Rating:
4.0

No comment

PAUL B. 
Rating:
5.0

Customer did not leave a comment.

Ralph V. 
Rating:
1.0

There were several problems with the truck...loose outside mirror on passenger side, drivers side visor fell off, check engine light came on several times, A/C blower would not stay on..would go off and on continuously. And I don't understand why you charge a mileage rate (.79/mile) on top of a fuel charge...what a complete ripoff!!!!!!!!!!!!!!!!! Will never use your service again!!!!!!!!!!!!!!!!!

Janice R. 
Rating:
3.0

Have correct equipment at the right time.

Octavia J. 
Rating:
1.0

Had to wait two hours from pickup time because dollies I ordered were not in truck. Lady was rude to Traffic control that I was on speakerphone with

Kaden H. 
Rating:
5.0

Was a tremendous convenience for a rental in an urgent situation.

JOHN B. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL E. 
Rating:
4.0

Customer did not leave a comment.

Lillian O. 
Rating:
1.0

The gas was a quarter tank off so i had to put in extra gas because i didnt notice it until i was a mile down the road, i took pictures and called them immediately and the rude lady behind the counter told me that there was nothing i could do. She admitted to me that often times people check back in on the app and lie and they dont double check that the customer put in the correct info. So whoever had the truck before me lied about the gas in the truck. They put that it had 7/8 when it actually had barely above 5/8... so yeah im not happy at all that i got screwed over!!! And the lady didnt even know how to read the gas gauge in 1/8 sections so when i got back she was going to charge me AGAIN for another 1/8 of a tank until i showed her that it was on 7/8 where it was allegedly suppose to be. It cost me about 20 bucks for that quarter tank that it was off. Ughhhhh

LELDON B. 
Rating:
4.0

Customer did not leave a comment.

Hugo S. 
Rating:
2.0

Cheryl at the location was incredibly rude and lacked any sort of customer service and even got into a yelling match with me in the middle of the liquor store wherw the authorized uhaul dealer is located. I will NOT return to this location.

KIRBY L. 
Rating:
3.0

The lady said the bed was dirty and she was going to have to sweep it out. We brought it back the same way we got it.

ROBIN MARIE P. 
Rating:
5.0

Customer did not leave a comment.

CHARLES S. 
Rating:
5.0

Customer did not leave a comment.

KEITH K. 
Rating:
5.0

Customer did not leave a comment.

JESSE H. 
Rating:
3.0

Customer did not leave a comment.

MICHAEL S. 
Rating:
4.0

The experience was good, safe and convenient.

Sheri B. 
Rating:
5.0

Nothing everything was perfect

DANIEL T. 
Rating:
4.0

Online pickup was very lengthy and confusing. We had to call and it took us 48 minutes to complete.

Tad I. 
Rating:
5.0

Customer did not leave a comment.

Elmer P. 
Rating:
4.0

Customer did not leave a comment.

ana S. 
Rating:
4.0

Customer did not leave a comment.

George L. 
Rating:
5.0

Customer did not leave a comment.

Rebecca M. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM H. 
Rating:
5.0

This location was great but that was after I had left another location that did not even have a truck available. no one knows how I can get my $50.00 refund for the original location that I was to pick the truck up was not available.

Steven N. 
Rating:
5.0

Customer did not leave a comment.

mark C. 
Rating:
3.0

Customer did not leave a comment.

TONYA D. 
Rating:
3.0

dropped on Sunday, place was closed, I swept truck so I would not be charged, and I still was charge for.that, not happy at all, if somebody actually reads this, call me if I am.getting refunded, if not dont waste time.

JESUS C. 
Rating:
5.0

Customer did not leave a comment.

Ronald C. 
Rating:
3.0

Customer did not leave a comment.

curtis N. 
Rating:
5.0

Customer did not leave a comment.

Thomesha W. 
Rating:
5.0

Customer did not leave a comment.

demarco B. 
Rating:
2.0

The person assisting me with renting the truck did not know what he was doing. Had me there for an hour trying to figure out how to get the contract printed out, then told me to be sure I return the truck on time even though he took up an hour of my rental time trying to work out the system. Never again will I rent from this location! Too much of a hassle! I have never had this much of an issue with any other rental.

Lakeshia F. 
Rating:
3.0

It is affiliated with a liquor store in a very small town. So the operator was not only selling beer but taking care of U-Haul orders. She was very sweet but very overworked with the business of the store and the U-Haul on the side. We got it done but it took almost an hour waiting on her to take care of liquor customers which came first.

Sheryl W. 
Rating:
5.0

Customer did not leave a comment.

PATRICIA ANN B. 
Rating:
4.0

Customer did not leave a comment.

terry M. 
Rating:
1.0

Customer did not leave a comment.

David H. 
Rating:
3.0

nothing

James J. 
Rating:
1.0

Worst experience ever was

Hayley S. 
Rating:
5.0

Keep what internet states on pricing the same when in person

Suzue H. 
Rating:
1.0

Customer did not leave a comment.

Debra H. 
Rating:
1.0

Pick-up and drop off is a liquor store. Employees not trained for rental business

Shane W. 
No reviews have been submitted for this location.

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