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LLOYD E.
Customer Reviews for Shawgo Real Estate
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
There's nothing.
Karen T.KEEP UP THE GOOD WORK THANK YOU
WILLIAM A.VERY GOOD JOB
Eugene B.Everything was great I can't think of anything that needs improvement
KENNETH L.make sure your equipment is checked out between rentals
bob T.Small town facility; Proprietor Laurie was super helpful; Rental arrangements done with no problems whatsoever.
JOHN S N.I think everythings done pretty well already. I've used U-haul equipment for over 20 years and have never had a problem
SCOTT F.Finally, after 3 different dealers I was directed to one that knew what they had in operational status and one that had updated the 800 number with what they had! The only comment I have is that the rear doof LOCK be oiled, it was very hard to operate! Lori Deal was excellent. Thank you Shawgo!
JAMES R.Personnel was helpful with questions and overall very professional.
Rodney J.Good customer service nice truck easy load and unload
Jeremy E.Nothing everything was wonderful
Amber W.Nothing. Very professional. Great customer service
David E.Good communication is key
Jeffrey R.My reservation was made at Burns Tire Sales literally across the street from my house, I had to pick the truck up at Shawgo Realty across town. Inconvenient but understandable because that was where the truck was. I got an email to get the truck at 11 AM on Friday and return it to Shawgo realty at 11 AM on Saturday. I stopped at Shawgo Realty on Thursday to let them know my move and reservation were for SATURDAY and that the truck would NOT be returned by 11 AM Saturday. OVER AN HOUR LATER I had a revised reservation in hand and instructions on how to go online to check out and return the truck. I spent an hour on my phone trying to complete the check out of the truck unsuccessfully. I took the truck did my move and did my move. I phoned Shawgo Realty to let them know I took it and could NOT complete the check out. They finally returned my phone call stating the website was messed up and that they would set up for the return. I was unable to complete the drop off online either.
DEAN W.Cathy was great to deal with
PETER F.I really don't know
Melissa S.