Customer Reviews for Shipping Corner LLC
(U-Haul Neighborhood Dealer)

300 reviews

601 E 3rd Ave   Truth or Consequences, NM 87901

(575) 894-0545

Location Hours

  • Mon-Fri: 9:30 am - 4:30 pm
  • Sat: 9:30 am - 12:30 pm
  • Sun: Closed

Services at this Location:

Contact Us

(575) 894-0545

601 E 3rd Ave
Truth or Consequences, NM 87901

Services at this Location:

Location Hours

  • Mon-Fri: 9:30 am - 4:30 pm
  • Sat: 9:30 am - 12:30 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

Customer did not leave a comment.

DAVID C. 
Rating:
4.0

Asked for remote p/u but it was unavailable

ARTHUR K. 
Rating:
5.0

Customer did not leave a comment.

GEORGE K. 
Rating:
3.0

Customer did not leave a comment.

Steve K. 
Rating:
3.0

Customer did not leave a comment.

Linda T. 
Rating:
5.0

Customer did not leave a comment.

DINDAH M. 
Rating:
1.0

Poor customer service, not very friendly, basically threw my ID back to me. I don't believe it was out of anger or frustration or anything like that. The guy just seemed to hate life. But this is Truth or Consequences New Mexico so I feel his pain

SHANE S. 
Rating:
5.0

Keep up the good work.

LLOYD H. 
Rating:
3.0

We were misquoted on available equipment and price by employee. Manager made this right when we arrived for pick-up. They don't answer the phone and we actually observed the phone being ignored repeatedly while there. And now we have been double charged and although we were assured that would be corrected, so far it has not. And the phone just rings and rings......

DONNIE C. 
Rating:
4.0

Customer did not leave a comment.

HEINRICH M. 
Rating:
5.0

Easiest check out ever!

Constance G. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM S. 
Rating:
5.0

Thank you for your flexibility in extending our contract due to my wife's illness.

JON B. 
Rating:
5.0

These gentlemen were really nice and the check out was done easily standing on the street. It really met my need for ease as I was rushing off to an appointment. Thank you!

LOUIS S. 
Rating:
4.0

Customer did not leave a comment.

MAXINE C. 
Rating:
4.0

From what I was told in Albq, I needed photos of the dashboard for gas being full and odometer. In TorC all I had to do was drop the key off, if it was lack of knowledge in 87901 or I didnt need the information overall.

Paul C. 
Rating:
5.0

Customer did not leave a comment.

NICHOLAS D. 
Rating:
5.0

Customer did not leave a comment.

JEFFREY A. 
Rating:
5.0

Customer did not leave a comment.

DEBORAH P. 
Rating:
5.0

Customer did not leave a comment.

MARK L. 
Rating:
5.0

Uhaul recomends "Help" with loading and/or unloading. I selected the help and on moving day they were supposed to show up between 11am and 12 noon. I arrived at the location at 11 am and received a call from the helpers to tell me that their previous job took longer than expected and they wouldn't arrive until 2 or 3 pm that afternoon. I said ok that I needed help, and proceeded to start loading the truck. I called the helpers at 2 pm and let them know that I had completed loading the truck and wouldn't need their help. I spoke with Guy, he assured me that my deposit was being held and not charged until the work was finished (not correct according to my bank) Also told me that I needed to call their office to cancel and give them a "paid code". I called Guy August 31 to let him know that I had called the "office" and left a message to cancel the job. Guy informed me that I needed to give the "office" the paid code to issue a refund. I verbally told him the pay code and he replied that he would look into it and would call me with the results. well, it's been 1 day and I've received no call. Wondering how long it will take to my $255 dollars back. That's a little steep for a couple of phone calls and no help loading my truck. I haven't reported this to Uhaul but that's my next move!

ROGER C. 
Rating:
5.0

Customer did not leave a comment.

Steven M. 
Rating:
4.0

Incredibly helpful and went out of their way to work around my schedule to have a vehicle available for me. Certainly will recommend and use again when needed. Great experience.

RICHARD H. 
Rating:
3.0

Customer did not leave a comment.

ROBERT B. 
Rating:
4.0

Customer did not leave a comment.

MARY S. 
Rating:
5.0

Customer did not leave a comment.

CHARLES A. 
Rating:
3.0

Left and picked up the truck exactly where you told us to. Had to go an extra 58 miles. Was given the truck on empty. Left the truck with more than half a tank. Was still charged for going 6 miles over even though I disputed. We left the truck better than we found it.

Whitney P. 
Rating:
3.0

I was assured by this location that the truck was checked out before I picked it up. The truck pulled hard to the left making it hard to keep on the road. The front tires were in obvious need of balancing as they produced significant vibration between 70 and 78mph. Also I was assured by this location that if I had a problem, I could call the 800 number hand have service within 30 minutes to my location. Half way into my 12 hour trip I locked the keys in the truck while getting gas. (my fault). However calling the 800 number yielded no results. I waited on hold most of an hour with no response. I finally went to the website and was able to get a locksmith to the location after another hour of waiting. Onstar has had the technology to pop a lock remotely for over 20 years. Uhaul should check it out!

RICHARD E. 
Rating:
5.0

People who helped me knew there job, were helpful and proficient. It was a pleasure working with them

ROBERT O. 
Rating:
5.0

fantastic service!

GALAN H. 
Rating:
5.0

Customer did not leave a comment.

MARK B. 
Rating:
5.0

Customer did not leave a comment.

Mark B. 
Rating:
5.0

Customer did not leave a comment.

Patrick H. 
Rating:
3.0

Customer did not leave a comment.

Thomas B. 
Rating:
5.0

Quick in and out

BARBARA T. 
Rating:
5.0

Excellent communication from the owner. Provided good instructions for drop off. It is not open on Sundays. It was a good experience.

William S. 
Rating:
5.0

Our tight schedule depended upon T or C being open on Sunday to acquire a truck but they changed their hours and closed on Sundays. However, they made a special appointment to meet with us Saturday evening which accommodated us immensely.

CHARLES R. 
Rating:
5.0

Customer did not leave a comment.

CATHERINE Marie B. 
Rating:
4.0

Customer did not leave a comment.

Catherine B. 
Rating:
4.0

Customer did not leave a comment.

DONNA K. 
Rating:
1.0

They were no help at all and was going to re-rent that death trap trailer if I hadn't called they to tell them not to.

BILL S. 
Rating:
5.0

Customer did not leave a comment.

FRANCIS M. 
Rating:
4.0

Customer did not leave a comment.

RICK A. 
Rating:
5.0

Everything was fantastic for my journey! Thanks!!!

GALAN H. 
Rating:
3.0

Customer did not leave a comment.

RICHARD O. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM F. 
Rating:
5.0

Everything was covered when I went in to pick-up the trailer and so I felt very comfortable towing the trailer. This is the first time I have towed a trailer in my 69 years!!!!

PATRICIA B. 
Rating:
5.0

Thank you for the Kind Staff and Immediate response to any questions I had. Overall Experience was Great!!!

CHRISTINA A M. 
Rating:
5.0

Customer did not leave a comment.

LINDA M. 
Rating:
3.0

Customer did not leave a comment.

JOHN P. 
Rating:
5.0

Clean and sweep truck out. This unit had just been returned. Had dried mid and food wrappers still in the cab area.

MATTHEW JOHN C. 
Rating:
4.0

Open for pick up prior to 9:30 am

Kenneth F. 
Rating:
5.0

Customer did not leave a comment.

REGINA C. 
Rating:
4.0

Customer did not leave a comment.

GARY O. 
Rating:
5.0

Customer did not leave a comment.

ELLEN P. 
Rating:
5.0

Customer did not leave a comment.

AMANDA B. 
Rating:
4.0

Customer did not leave a comment.

Gary S. 
Rating:
5.0

keep up the outstanding service

Lloyd H. 
Rating:
4.0

Make it easier for customers to pickup equipment at a local location, this is the second time I have rented equipment and I have had to drive over an hour to pickup the equipment. This is a cost of fuel and time for the customer.

HAROLD Z. 
Rating:
5.0

Personnel where helpful & friendly, it was quick and easy pick-up and drop off. All that I asked for.

TIM K M. 
Rating:
5.0

Give return customers a discount! 10-20%

DANIEL C R. 
Rating:
5.0

Customer did not leave a comment.

SHANA L. 
Rating:
5.0

Customer did not leave a comment.

STEVEN B. 
Rating:
5.0

They were very nice.

JEANNIE Z. 
Rating:
5.0

Customer did not leave a comment.

DEBORAH O. 
Rating:
5.0

As always, a very good rental experience!

ROBERT S. 
Rating:
3.0

Drop off location was closed during drop-off. We tried using the u-haul account online to return the trailer. However the process took over an hour. The app kept trying to "find our location" to confirm drop-off but it kept saying failed. Not a quick and easy process like it should have been.

George W R. 
Rating:
5.0

Customer did not leave a comment.

DEONNA B. 
Rating:
5.0

Customer did not leave a comment.

MARIETTA M. 
Rating:
5.0

Customer did not leave a comment.

Woody S. 
Rating:
5.0

Perfect!

David S. 
Rating:
4.0

Customer did not leave a comment.

mike K. 
Rating:
5.0

Customer did not leave a comment.

LAYTH K. 
Rating:
5.0

Great place to rent from. Welcoming and very accommodating

Arturo V. 
Rating:
5.0

Nothing comes to mind.

RICHARD H. 
Rating:
5.0

Customer did not leave a comment.

Kevin N. 
Rating:
4.0

Customer did not leave a comment.

Hugh A. 
Rating:
2.0

Site OK. but I was refused payment for the day on which I returned the truck early. The U-Haul rep. on web site assured me that if I retrned the truck a day early I would be issied refund. Somebody somewhere lied to me. I still want my refund!

John F S. 
Rating:
3.0

Customer did not leave a comment.

maryland D. 
Rating:
5.0

I have rented multiple U- Hauls from this business for both local band lingbtrips. This time especially they went out of their way to make sure I had the truck on time. I sibrecommend this company highly!

KATHY ANN R. 
Rating:
5.0

Customer did not leave a comment.

Barbara S. 
Rating:
3.0

Customer did not leave a comment.

GIANINA M. 
Rating:
5.0

Good service.

DAVID J. 
Rating:
5.0

Customer did not leave a comment.

MARIETTA I M. 
Rating:
5.0

Give away frosted cupcakes.

DOUG G. 
Rating:
5.0

Quick and easy.

Phillip M. 
Rating:
4.0

Customer did not leave a comment.

LILA F. 
Rating:
5.0

Customer did not leave a comment.

CHUCK W. 
Rating:
5.0

Good job thank you for allowing me to rent U-Haul trailer

TINA C. 
Rating:
5.0

Customer did not leave a comment.

Thomas G. 
Rating:
5.0

Customer did not leave a comment.

NATHAN S. 
Rating:
5.0

Customer did not leave a comment.

Peggy R. 
Rating:
5.0

The guy was great...

MARY D. 
Rating:
5.0

Very knowledgeable and extremely polite.

Margaret S. 
Rating:
1.0

I was not able to reach anyone by phone on my drop off day or the next day. I took it in anyway and had to pay an additional fee. Not everyone(me) has an app that will let you drop the trailer off without anyone being there.

MICHAEL L. 
Rating:
5.0

Customer did not leave a comment.

MARY D. 
Rating:
5.0

Customer did not leave a comment.

Dave F. 
Rating:
5.0

They were very helpful!

Shana L. 
Rating:
5.0

Customer did not leave a comment.

SHELLEY T. 
Rating:
5.0

Service was excellent. The truck was in good shape, ran well. I liked the tow mode, it made slowing down and stopping easier.

JOHNG C. 
No reviews have been submitted for this location.

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