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Charles M.
Customer Reviews for Silver Lake Mercantile & Motel
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Located in a well stocked and clean convince store kind of deal. The owner is great. Super nice guy. Went above and beyond to help us out. Was the best u-haul experience I've ever had honestly. Will recommend him to anyone I know that needs one. My family has used this location before as well and they love the guy too. As for the customers not wearing masks...welcome to rural America.
KENNETH M.People were nice and helpful. No one wore a mask so I thought that was disrespectful. I was thankful for a Uhaul drop off place in such a rural place.
CARRIE H.Excellent all the way around
Clayton W.We were charged an extra days worth of coverage upon drop off. Both the local representative and the customer service representative were very kind about presenting and resolving the issue.
nicole W.The folks in Silver Lake bent over backwards to help, but you have left them out there with no training. There wasn't a dolly or any furniture pads.
Evelyn L.Nothing really great people to work with.
Charles B.Would be helpful to have a broom snapped into the bed of the truck, for the required sweep out. Other than scrambling for a broom it was a great experience!! The drop off folks were awesome!
Boni W.