Customer Reviews for Six One Six Gear & Equipment
(U-Haul Neighborhood Dealer)

52 reviews

11294 W Carson City Rd   Greenville, MI 48838

(616) 225-3255

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 10 am - 2 pm
  • Sun: Closed

Services at this Location:

Contact Us

(616) 225-3255

11294 W Carson City Rd
Greenville, MI 48838

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 10 am - 2 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

Had to retrieve trailer and do all hook up myself. Was ok but .......

ROBERT LEE R. 
Rating:
3.0

Customer did not leave a comment.

Ronald S. 
Rating:
5.0

Very easy

LAURA ANN S. 
Rating:
5.0

Strap on the car hauler was bad. Could not tell this untill it was unrolled to use. Had to travel to another U-haul location to have it repaired. Need to have straps checked when returned so next person does not have this problem.

GEORGE WILLIAM I. 
Rating:
4.0

Customer did not leave a comment.

CHERYL ANN W. 
Rating:
2.0

Do not lie to the customer by saying the equipment reserved wasn't any good and that it would have only said it wasn't at time of check out. Do not think customers are stupid. Easier pill to swallow had you told the truth. We need to change your reservation to a dolly so we can make more money on a different customer. I wouldn't be happy, but at least I'd have understood. Now I'm just pissed and telling everyone what my experience with U-haul was like.

norman H. 
Rating:
5.0

Customer did not leave a comment.

VINCENT ANDRE D. 
Rating:
4.0

The phone check in didn't work. It was unable to find my location. Someone from the store was very helpful after hours to get it both checked in and out.

Cynthia Z. 
Rating:
5.0

Easy and nothing to worry about but supplies are too expensive

CHRISTOPHER EDWA B. 
Rating:
5.0

Customer did not leave a comment.

MATTHEW RANCE W. 
Rating:
5.0

Customer did not leave a comment.

LEE SCOTT F. 
Rating:
5.0

Customer service at this location is great and very friendly and personable. Do suggest the windshield of the van is cleaned a bit for the next customer.

Benjamin T. 
Rating:
5.0

Very pleasant experience ☺ The lady we rented fron was pleasant and knowledgeable.

CAROL JEAN C. 
Rating:
4.0

Customer did not leave a comment.

Nischal S. 
Rating:
5.0

Customer did not leave a comment.

BRAD ALAN V. 
Rating:
3.0

Need better understanding of where to leave truck when completed

KYLIE G. 
Rating:
1.0

Fix you're shit.

William M. 
Rating:
5.0

Customer did not leave a comment.

Philip Z. 
Rating:
5.0

Customer did not leave a comment.

JEFFREY CRAIG L. 
Rating:
5.0

Customer did not leave a comment.

GEORGE EDWARD B. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL SCOTT M. 
Rating:
1.0

Tried to drop of a car trailer on a Monday afternoon before their posted hours of closing and building was locked up. So tried to call with no answer and left a message to call so we could set up a time to drop off when they were there. The next day tried again at the same time and sure enough door locked only this time there was a paper taped to the door with a cell number to call. So I called and a gentleman answered and said to drop trailer behind the building and someone would email a receipt that night. Was very nervous about leaving it behind without some sort of confirmation but I did. Woke the next morning which is the day it was supposed to be returned with no e-mail yet. Finally at 9:15 received the email receipt. Just not professional in my view. Used them many times in the past and never had any issues. It's very convenient for me to use this location since it's close to home. I will definitely not be using this location again and may not use uhaul again because of this.

MICHAEL LOUIS V. 
Rating:
5.0

Customer did not leave a comment.

GERALDINE SUSANN F. 
Rating:
5.0

Customer did not leave a comment.

DANIEL NATHAN D. 
Rating:
5.0

Excellent personal service. Returning my rental was a breeze.

RONALD FRANK B. 
Rating:
5.0

Customer did not leave a comment.

DANIEL WAYNE T. 
Rating:
5.0

Customer did not leave a comment.

Ricky P. 
Rating:
5.0

Customer did not leave a comment.

susan B. 
Rating:
5.0

Customer did not leave a comment.

KURT EUGENE L. 
Rating:
5.0

Customer did not leave a comment.

ROYCE DOUGLAS U. 
Rating:
5.0

Customer did not leave a comment.

ELIZABETH MARIE H. 
Rating:
3.0

Gentleman was not overly helpful. Handed us the key and said you will see this number on the truck but failed to say the number is inside the truck so you had to climb into the trucks till you found the right one. He was not friendly.

MELISA ANN E. 
Rating:
2.0

Customer did not leave a comment.

WILLIAM K. 
Rating:
5.0

Front drivers wheel needs to be balanced. Bad vibration. Otherwise truck was good.

CHARLES WAYNE D. 
Rating:
5.0

Customer did not leave a comment.

Michael V. 
Rating:
5.0

Customer did not leave a comment.

CRAIG GORDON W. 
Rating:
4.0

the floor had some dried mud remaining from the last person who used this van. very nice, new van!

CRAIG FRANKLIN M. 
Rating:
5.0

Customer did not leave a comment.

CLAUDE J. 
Rating:
4.0

Ok

Pamela R. 
Rating:
5.0

Strap down bars on inside panels need repair. one is hanging off and unusable.

ROBERT LEE R. 
Rating:
4.0

Customer did not leave a comment.

DOUGLAS CARPENTE M. 
Rating:
4.0

I've used this drop location before and all went well.

DENNIS M. 
Rating:
5.0

The boys took good care of me. Top notch!

MATTHEWRUSSELL D. 
Rating:
4.0

Customer did not leave a comment.

Andrew D. 
Rating:
2.0

Truck was very dirty inside and out had to sweep out front and clean mirrors were so dirty could hardly see out them nobody came out with me to check over before I left the business

DONALD EDWARD R. 
Rating:
3.0

As a major global company please update your equipment.. had to purchase extra equipment because your main equipment (chains are outdated)

NIELS H. 
Rating:
2.0

The guy was half an hour late for our pick up. Which wouldn't have been a big deal if I didn't have a 6 hour trip! And I picked the earliest appointment for that reason.

DONALD JAMES T. 
Rating:
5.0

Easy reservation process and pick-up/drop-off. Friendly and helpful staff. I would highly recommend this location!!!

Jeffrey V. 
Rating:
2.0

There was pet hair all over in the cab of the truck. Charged too much for miles considering gas was not included. It was not clear that gas had to be refilled before retur.

Angelica P. 
Rating:
4.0

Truck smelt like cigarette smoke.

BRENDA JEAN K. 
Rating:
4.0

Customer did not leave a comment.

Jeremiah A. 
Rating:
5.0

Customer did not leave a comment.

Rick M. 
No reviews have been submitted for this location.

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