Customer did not leave a comment.Steven Y.
Customer Reviews for Sonora Farm Supply
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Don't try and get an appliance dolly because you won't get one then they said there was one and hour away that I could get but some people aren't made of money and can't afford the gas that it would have taken to take a U-Haul and they said there would be a discount and I'd be credited for the dolly but that never happened. I'll never rent from U-Haul again.Jarod S.
Had to wait 1 1/2 hrs past my registered time to even get the truck. Needed swept inside cab area and in the back. Windshield was so dirty, made it difficult seeing at times. Dont park uhaul in mud hole. Was told if turned in early there will more than likely be an adjustment made in price.Kelly W.
Trailer was not clean. Not all lights on trailer were functional. When checking lights after plugging in the trailer it blew the fuse on my truck. Trailer was in sub par condition and is in need of some TLC.James A.
Had to drive 40 minutes to pick up truck, then two hours later pick up the trailer at another location 40 minutes away. Truck cab floor was very dirty.JOSEPH JOHN K.
Customer did not leave a comment.LEWIS P.
They changed me ten more dollars on gas and it was full when I dropped it off I think I paid enough for everything and the hoops I had to go threw to get it and I didn't even use all the mileage that I paid for so it's not right for them to charge me againWilliam W.
Customer did not leave a comment.Keith F.
Customer did not leave a comment.SHANNON K.
Customer did not leave a comment.SAMMY G.
Customer did not leave a comment.Donia A.
Customer did not leave a comment.Donia A.
Customer did not leave a comment.Cody J.
The online deal Sucks ! Had to obtain the truck the old fashioned way which was great ! Stick with the old way.Lisa D.
The pick up instructions did not match the location. Location of key was not clearly described.James S.
The trailer was clean...but the floor of the cab was a little dirty. This may be the norm for this type of rental though.Thomas K.
Customer did not leave a comment.Janice M.
Customer did not leave a comment.jeffrey G.
Customer did not leave a comment.Stephen K.
Customer did not leave a comment.Leonard C.
Customer did not leave a comment.RANDY M.
Somebody was there to help me in case I had problem with the lock. This was above and beyond what I expected since the location was actually closed (Sunday).larry K.
Took me awhile to get a truck.. they had me scheduled for one spot and then come to find out they couldn't even get the truck there and it was good for me for two other spots and finally found it in SonoraJosh F.
Customer did not leave a comment.Aaron S.
Customer did not leave a comment.jimy B.
Customer did not leave a comment.Mary L.
I don't think you can improve. Great serviceDorothy C.
Customer did not leave a comment.Anthony C.
Sonora Farm Supply took great care of my family's traveling needs-they saved our vacation!Jackey S.
Customer did not leave a comment.JAMES R.
I have rented from this location twice now and will use this location again for future rental needs.William S.
Customer did not leave a comment.JANET E.
I spoke with a UHaul rep via phone and reserved a car dolly. There were none in my area and I had to drive 40 minutes to pick it up. I rushed (90mph) to get there before they closed. When I got there the man informed me that it had already been reserved the day before and he could not let me have it as it was leaving the next morning. I only needed it for two hours to haul my van to get it fixed. He still didn't want to let me have it. He called uhaul and was on the phone talking to some woman about the reservation. He finally agreed to let me use it as long as I returned it within a few hours. I was having a panic attack when he first told me that I couldn't have t and didn't have any of my anxiety medication with me!!! After he got the approval to let me use it things went well. I had it returned within my two hours. I feel getting charged full price for all of the anxiety that I was put through is LUDICROUSamber V.
Customer did not leave a comment.Michael S.
i have used uhaul several times and i have always received good service on every occasion and have always been provided with quality equipment .Michael B.
Could not have been easier.David D.
Great service at Sonora farm supplyKEVIN H.
Customer did not leave a comment.Rickie S.
Customer did not leave a comment.william P.
Customer did not leave a comment.KENNETH J.
Had a bit of trouble finding the key drop box. I did an after hours drop, so I can not comment on any issues other than teh key drop box location.Michael U.
Improved customer service!AMANDA S.
Your agent didn't hook up trailer correctly and it came loose and damaged my tail gate on my truck.LOIS C.
Customer did not leave a comment.TIM S.
Customer did not leave a comment.NANCY S.
Customer did not leave a comment.KAREN W.
Nice staff!BRAD R.
Customer did not leave a comment.MARK A.
Customer did not leave a comment.Susan H.
Customer did not leave a comment.WILLIAM B.
Customer did not leave a comment.Danny K.
Like Tony The Tiger said, there all great!!DILLON J.
Customer did not leave a comment.KIM A.
when we picked up the truck everything was fine drive it 8 miles to the location we were moving from and the back drivers side was smoking really bad. We called the 800 number only to get the run around they send a mechanic out and he couldn't seem to find anything because it was raining etc go figure. We get here and open it up to find all of our mattresses was soaked because the seal leaked along with some of our other belongings.Any way that truck needs to be put in the shop and it gone over from top to bottom inside and out!MICHAEL M.
Customer did not leave a comment.TIFFANY S.
Customer did not leave a comment.MARK T.
They charged me a cleaning fee even though the truck was filthy and reeked of cigarette smoke when we picked it up. I suppose I was supposed to clean up after your last customers.SUE C.
Everything was greatPaul K.
Staff was super friendly and got me in the truck without fuss or delay. I was in and out on the road in about 15mins.robert S.
This place was great when I rented from uhaul in Louisvile Ky it took me one hour to get a truck that I reservedSHERRY A.
Customer did not leave a comment.rhonda K.
The staff was very helpful and friendly!KATHY W.
Very professional and helpful staff. Keep up the great work!TERESA S.
Customer did not leave a comment.Justin P.
Customer did not leave a comment.Alice B.
Customer did not leave a comment.BARABARA D.
Guy is a rip of i have rented a lot in the past but this is by far the most poor place to get a truck they want u to take a truck this has a half a tank of gas then charge you for gas when u bring it back with the same amount in it But guy trys to tell u it wad full when you picked it up i will not rent from this guy againJEFFERY W.
Customer did not leave a comment.Kevin O.