Customer Reviews for Spicewood Hardware

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Spicewood Hardware

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Lisa B. on

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Randal F. on

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Both rear tires were at 12 psi, two axle trailer, fronts were at 50, max was 82 according to manuf data on tires. If I didn't have a portable compressor I would have been screwed.

ron D. on

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MOLLY P. on

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Can't get much better than convenient location and great people.

David D. on

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STEVE M. on

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The process of putting in customer info takes 30 Minutes and with the correct technology would take 5 Minutes!

CARLOS G. on

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Nothing everything was top of the line, thank you jay for your help and professional

Rene B. on

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Great people at Spicewood Ace Hardware. Unfortunately, reserved equipment was not available, but they go out of their way to make it right.

Yvette T. on

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Melanie F. on

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timothy O. on

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DWAYNE S. on

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Thomas H. on

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The folks there were very helpful in attaching the trailer to my vehicle and carrying blankets out and putting them in the trailer. They had to adjust the wiring for the stop and turn signals, which they did very quickly.

Heather Y. on

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Jonathan M. on

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Keith C. on

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Dave M. on

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John N. on

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Lee was great at the drop off location

Dianne E. on

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They were awesome and very accommodating

JAMES H. on

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The back of the truck was clean but the cab was extremely dirty. Many Drinks had been spilt and not cleaned up, food rememants, gross. I had to take a disinfectant to it before I was comfortable driving it. Also, the windshield was covered in dead bugs and bird mess. For $400 I would appreciate a clean truck.

zach S. on

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Spicewood Hardware is the best. Great customer service like the small home town hardware stores used to be.

PEDRO Z. on

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Small cargo trailer to haul motorcycle to Mechanic shop was not at this location. But the 5x8 worked just fine.

Leah C. on

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Daniel F. on

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The young man the helped me was very helpful.

david D. on

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ASHLEY P. on

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Susan C. on

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Mark R. on

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I dont understand why if I selected no insurance you charge me for insurance. I have coverage, for my vehicle any vehicle I drive or tow and yet I select I dont need coverage and yet you charge me.?

Michael L. on

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Bryan C. on

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No issues. First trailer had faulty lights but they quickly set me up with another trailer.

Jenny S. on

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I was charged $8.00 for rental insurance when I did not request it.

David P. on

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