Customer Reviews for Star One Auto

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Star One Auto

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Donald S. on

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Customer did not leave a comment.

William M. on

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We reserved a truck and the day before we were supposed to pick it up they told us they would not have a truck. Then they told us we could pick up a bigger truck for the same price at another location, which we did. They charged me for the big truck.

Rubie A. on

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No complaints. Quick registration and sent me on my way. Very professional.

Robert B. on

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Tony Eid was great! I recommend him highly!

Laura A. on

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Always professional and helpful Uhaul employees!

SHANNON B. on

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Krystal S. on

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Samantha B. on

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Leak in the roof of the truck that ruined a lot of our belongings. I was also charged a lot more than expected for an out of town move instead of in town.

David B. on

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Tom k. on

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Ani S. on

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Taylor S. on

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Daniel K. on

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align the online reservations to the actual rental. I reserved at one Uhaul site then received call from another stating my rental was with them.

Michael W. on

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Just a lot that at the time of dropping the equipment off there was no one there. After hours online return.

Ruby S. on

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Jovanna J. on

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Debra B. on

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Trailer had large hole in rooftop

Jeffrey O. on

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David B. on

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Checked in my rental Monday after an after hours drop off Sunday. Checked off equipment and updated my bill. This was a change in plans and was handled well. I would definitely rent from / return to this location again.

David D. on

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The price to rent a one way trailer is totally ridiculous. You really have a monopoly on this service and have the upper hand on the high price you change. Next time I will purchase a trailer for my needs.

John H. on

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Dropped off after closing, therefore no interaction with personnel. Lot was accessible. Easy in - Easy out. No complaints.

Larry I. on

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Not one thing everything perfect

Amelia D. on

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Customer did not leave a comment.

David B. on

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Only needed a sign in the back drop off area pointing to drop box location in front of building. Once I stopped and thought about it, I found it quickly so sign would be for people like me who aren't stopping to think! Returned 2nd truck during open hours the next day and Tony came right out and met me. Inspected the van, and got me on my way quickly. I had questions and he answered patiently. Uhaul saved us in this move 3 times. Thank you!

Helen M. on

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Tony is wonderful! I only wish he was open longer hours in the evening, but that's being selfish to better fit my schedule. One of my favorite pick up places for a trailer!

Kyle c. on

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Was told there was a military discount. Was not given one when asked. Did not respond to any questions about it.

Gary B. on

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ANDREW M. on

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Way Over charged

bruce w. on

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susan w. on

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JOSH D. on

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Artem A. on

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Install a ring or a bell to let owner know that customer is in.

Alex K. on

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ALI S. on

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great experience.

Todd S. on

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Ryan S. on

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Anthony R. on

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David H. on

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This was not the location that I reserved the truck from. It was 20 minutes from my house and 10 miles out of my way. I wasn't notified until the day before .

Mary W. on

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Customer did not leave a comment.

thomas c. on

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Location was in the back of a run-down used car lot. The owner/operator was nice, but the location was not great.

ALI S. on

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A1 service.very happy ??