The staff could not get the storage unit access card or PIN to work after an hour because the system apparently had a power outage that disrupted the process. After an hour I had to leave and come back the next day. The staff did what they could do but the U-Haul system appears to not be very robust.
Scott L | First ImpressionsSelf Storage Units in Dayton, OH, 45432
U-Haul Moving & Storage of Riverside
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Storage Customer Reviews
- 4.0 Average Customer Rating
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Cora was very kind And knowledgeable about her job Very helpful Very patient And so was her janitor.
ANN K | First ImpressionsI thought it was great having Dollie’s for our use, need to have a refrigerator dolly to use.
ROGER W | Overall ExperienceZach was really helpful; clean facilities and easy access!!
STEVEN W | First ImpressionsReal nice professional guy helped me out and was kind recommended to all
JOSHUA B | First ImpressionsN/A
Paula R | Overall ExperienceRidiculous, as soon as you are moved in, rates start going up. I was paying nearly double what my move in rate was. I actually got a 10x20 closer to my home for less than I was paying for a 10x10 at your facility. Anyways glad I found a cheaper option. As I could nearly rent an apartment for what you were charging in total for what was a 10x20 storage area. Nearly $500/month. Insanity.
ROBERT M | Overall ExperienceI reported a break in of my unit and asked for someone to contact me about the incident and no one called back. When I called the office to notify them, they said I didn't have Uhaul insurance and there was nothing they could do and to call my insurance company. I asked for a manager to call me back and they said they would have the storage manager contact me. The police also stopped in the office as part of their report. The issue is there is a large gap at the top of some units people can climb over and get in. This appears to be how they accessed my unit. Not much was taken, but the lack of concern on Uhaul's side has lead me to move to a different service.
aaron H | Overall ExperienceI've been dealing with you all for years especially the one on Linden Avenue Dayton Ohio. I have worked with the one on East 3rd Street a few times and had good dealings with them . The one on Linden Avenue I use a lot because it's close to my house first time I went there I had a trailer hitch put on they're real good job.
PATRICK D | First ImpressionsI've used U-Haul Storage for over a decade and it has always been clean and safe. 5 stars ⭐⭐⭐⭐⭐
Kevin F | Overall ExperienceWe actually checked out of the unit around 1:30 pm on Saturday 9/21/24 - not 9/25 as listed above. Please advise if I will get any reimbursement for the prorated days that were paid for in the month already .
Brianna F | Overall ExperienceThe staff was very helpful and kind. Great team you have at this location.
Ruben P | Overall ExperienceCora , Cheyenne, Zach , and Daniel always take care of me I see them probably 20 times a month and they go above and beyond for me and my co workers , I’m all over the country and this is by far the best uhaul I deal with
Gene E | First Impressions