Customer Reviews for Stockdale Auto Sale

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Stockdale Auto Sale

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Dallas T.
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Grubby location, no masks being worn, attendant had to call “brother” to check us out. Interior of truck smelled of cigarette smoke. Exterior of truck was crusted with bug splatter.

NINIVE R.
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Customer did not leave a comment.

Philip S.
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needs a sign that is more visible on the street

Jason B.
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Make sure the trailer doesn't have flat tires. They also had issues with my drivers license that although has an expired date, is still valid as I am active duty military. I tried to do everything online before arrival to minimize our exposures, but I couldn't tell the difference upon arrival.

Alonica G.
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Customer did not leave a comment.

Chuck D.
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The mobile pickup was difficult. Should have already had us approved to pick up with a code before we arrived. Sat at location for 30 minutes waiting for approval

Clayton A.
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Customer did not leave a comment.

Rosalie R.
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This location is a small sketchy used car lot that has a couple of U-Haul trucks and some trailers. The guy opening the lot was smoking everywhere, including while moving the U-Haul trucks from the lot onto the street. Literally a cigarette hanging out of his mouth while he was in the truck driving. Also smoking in the office. I approached him about my reservation. He said his brother handles that and would be there in a bit. Then he hollered to me "looks like someone stole gas out of the trucks...happens a lot". The brother showed up about 15 minutes later, did the paperwork, and because of the COVID situation, didn't do a walk around. When I started the truck, it was LITERALLY on Empty, and was beeping. So the smoking guy walked up to the truck and spewed smoke into my face while he said "take a picture of the gas gauge to show them". I freaked out for the mile I drove to the nearest gas station. And the truck had a huge splat of dried on bird poop directly in the driver's line of vision. It was so old that at the gas station (luckily I made it to one), the windshield washing water wouldn't take it off, I had to scrape it with the metal end of the squeegee. I'm guessing they don't rent much and they definitely don't clean the trucks. U-Haul should take their franchise away. This place is the worst!

matthew E.
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It was quick and easy. Recommend to anyone needing to move

Doris V.
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Glad to see that u-haul is expanding into other small location that were not previous available in smaller localized downtown or Rural area, previously return one way rental in our agricultural neighborhood in Bakersfield

eric O.
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Customer did not leave a comment.

Eduardo G.
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Owner did not want to accept the uhaul when I arrived and made me go through the checkout process online myself. This was after we had called to confirm we were on our way.

Lynsey P.
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Keep to the hours that are online. I was sent on a run around to find the U-Haul. 3 different places before I actually got it

Melisa C.
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The truck was dirty smelled the truck made noise and hopped badly was pretty empty. I was away from the storage place and when I arrived there was a uhaul walking distance from the facility.

No reviews have been submitted for this location.

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