Customer Reviews for Stor U Self of Goffstown

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Stor U Self of Goffstown

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Erik M. on

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Not a thing

Brian H. on

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Customer did not leave a comment.

Amanda C. on

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So appreciative of the attentive staff who always has my rental vehicle ready to go! Excellent customer service and always choose this location first.

Mary F. on

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Theresa a Store-Ur-Self at 6 Tatro Drive in Goffstown, NH is the BEST!

charlie n. on

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ANASTASIA H. on

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Mark W. on

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Ryan K. on

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ADAM B. on

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Mark W. on

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The woman who help me was great. Very friendly and helpful and very quick. I was in and out fast.

Daniele G. on

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Sara S. on

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norman b. on

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Make sure everything is in the truck to order

mike m. on

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Daniel F. on

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Richard G. on

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I don't know, everything was just great.

jeremy v. on

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Amanda C. on

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Reliable, great to communicate with, clean vehicles, and easy to use. Very happy with the service and use this location as my priority Uhaul rental place.

Dominic J. on

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Franklin A. on

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William M. on

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Very nice experience

tim p. on

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Amanda C. on

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Excellent customer service. Super fast and easy transaction. Thanks Theresa!

al F. on

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Excellent!!

al F. on

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Theresa is always willing to help the customer. She and the group at stor u self is fantastic!

Sandra F. on

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carolyn p. on

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Nancy L. on

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Paul P. on

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nancy c. on

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Stor U Self in Goffstown is awesome! Theresa is terrific to work with. Very personable, helpful, and friendly. I would recommend Theresa and Stor U Self to everyone!

RANDALL S. on

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Staff was not trained to rent a trailer. Waited for certified staff to be called off duty to rent the trailer. Trailer was not swept clean. Staff checked the lights and signals but not the door. Trailer brake did not work. I hope the crimped fourth pen for the trailer brakes did not damage my truck's 4-pen plug. Not at all like the experience I had renting four (4) 26' trucks this year so far.

kelly b. on

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Charles M. on

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Staff is very friendly and helped with me with all my needs during relocation

amy s. on

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GARY M. on

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Excellent vehicle.

Louis D. on

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I was not told that my truck pick up was at this location. I went to another location where I initially signed up for the truck to find out it was not there. After calling a couple of places, the confusion was cleared up. U-Haul should have better communications. Tatro Drive location did an excellent job getting me the truck.

Mohamed M. on

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Great service ,proffesional customer service ,I would come another 15 mile to be serviced from this location. Rather than my near one

lyn Dee e. on

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Theresa is amazing and I never had to worry about anything! I made it safe and sound.

richard s. on

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Lisa E. on

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Excellent service by the staff during the reservation process. Also, the service during pick up and drop off was excellent.

robert a. on

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very friendly staff

Wendy A. on

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Theodore H. on

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Very nice and friendly staff.

Mary F. on

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Excellent customer service! Very personable, friendly and helpful at the point of sale. Cargo Van was easy to drive. Extra insurance was recommended and very affordable.

wayne r. on

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Jennifer C. on

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It was a very wonderful experience. The manager even stayed late to check my rental back in so I could have the final invoice. This is the second time I have rented from them and they always go above and beyond to assist their clients. Great job to both the ladies in the office on Saturday 4/21/18. I am pretty sure one of their names was Theresa. Thank you very much for making it fast, easy and very pleasant.

leane K. on

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David R. on

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Picked up the van at 2:45 in the afternoon, allowed after hours drop off, worked perfectly very convenient and perfect for us getting a couple couches home. Will rent again when needed.

Joseph M. on

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Very friendly and helpful. We needed a specific time frame and they were able to work with us. Will recommend to others!

DONALD B. on

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Nora M. on

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Stephani O. on

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There were not many trucks if any available so our options were limited

lori d. on

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I went into the store one day (as I was driving by) and reserved the truck for the next day. The manager (Theresa, I think) was very helpful. The following day I went in to pick up the truck and the woman was very helpful in getting me out and and explained everything to me. would definately use again.

Ian V. on

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The manager of this location, Theresa, was excellent. She went above and beyond to take care of me and ensure I had a great experience with uhaul, during a nasty winter storm. Because of her I will be back to that location for any storage or hauling needs in the future. Thank you!

Amanda C. on

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I use this location often and have had great experiences and excellent customer service!

Wayne C. on

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Friendly and above average service. Patti was great. If I need another I will be going here.

Harold C. on

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Michael M. on

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Carol S. on

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Amanda C. on

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Excellent customer service from Stor-U-Self and reliable vehicle for rental.

Gail G. on

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Nothing - everything went well. Thanks!

Amanda C. on

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I've used this Uhaul location many times in the past months and have had very good to excellent experiences each time. Theresa has been very easy to work with and helpful when I've needed it. It's much appreciated and I'll continue to visit this Uhaul location.

Michael M. on

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Bill M. on

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Owner and assistant were excellent, made sure I had the equipment size I needed for a successful move.

bonni p. on

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The staff was very helpful and professional and kind.

ROBERT K. on

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Matthew H. on

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LYNNE D. on

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Carole H. on

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Outstanding experience, from the minute the phone was answered. This location offered me an immediate solution to a vexing problem, completely removing my stress and aggravation and replacing it with a simple and affordable resolution.. This was not my first experience with this uHaul location, and I am confident my future business will continue to be as outstanding as this one.

Monique F. on

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I reserved a truck a month in advance- and they gave me a bigger one because the size I reserved was " not available". Really ??? Then they wanted to charge me more for the one I didn't even want !! It was too big to fit in our driveway so we had to walk from the street increasing our work load significantly. Poor show UHaul- crappy customer service. Not happy!

Amanda C. on

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Both Teresa at pickup and Rich at dropoff were friendly and helpful. Great facility with easy transaction. Slow computers so had to wait a few extra minutes but good customer service. I will rent from this location again.

Rocco C. on

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The Following comment is NOT regarding the locations at all in any way shape or form. This comment is for the UHAUL customer Service which was ATROCIOUS! Making reservations and then changing the reservations but only letting me know on the day of. Reps hanging up on me, Other Reps promising to do something and then not following through. Overall this was a horrible experience and will not be using UHAUL again if I can help it. Wow... Floored by how bad the customer service department at the scheduling center was.

NANCY L. on

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Stick with original reservation. It was very stressful and I spent hours on the phone!

Brian C. on

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Brandi M. on

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Poor service attendant were argumentative and rude. Did not listen at all to our instructions. Will not go back to this place ever!!!

Steven C. on

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Linda B. on

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The lady at the desk was very friendly and knowledgeable. Very easy check in and out. Highly recommend this location.

rich b. on

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