Customer Reviews for Stor U Self of Goffstown

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Stor U Self of Goffstown

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DANIEL M B.
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Great people

ronald W.
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Customer did not leave a comment.

JOSE R.
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Gary B.
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We did the order through the mobile thinking it would be a little easier or faster than going into the office but we weren't thrilled about that part. Everything else was great!!!

Joshua W.
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clariice L.
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richard M.
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William M.
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Great customer service. The truck was exactly what I needed

John E.
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JOSHUA B.
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Customer rep seems a bit racist to me. She was on the phone complaining to a phone company that every time she calls she gets someone who doesn't speak English. Then after I showed her my phone with the truck I needed keys for 24/7 pick up she resorted to say that she needed check on the computer to see which box the key was in which I knew was a lie. She was just checking to see if the truck was payed for. Then she got a key from behind the desk that was not in a box like I predicted. I would have to be a very good hacker to be at a location with a truck at that location in app requesting keys. I've been to this location about 5 times. I never feel welcome there. I only go there sometimes because the truck I need is there otherwise I try to avoid it.

dustin S.
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James F.
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Woman at this location was extremely helpful and accommodating. Best UHaul experience we have ever had.

Peter B.
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Patty made the return process quick and very easy. Greatly appreciated!

Michele R.
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No improvement needed as far as I can say

richard C.
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AMIE L.
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Margaret F.
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George S.
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Chris J.
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Blair M.
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Chance C.
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Theresa is awesome with customers, including the people ahead of me in line!

Allman D.
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Charles H.
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Quick friendly service

TRACEY L.
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The ice was not completely removed from the top of the vehicle.

Shelley R.
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Roger F.
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Great crew

John Z.
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Ludmila B.
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Great place for truck rental and storage needs. Amazing team! Easy to communicate. Great experience!

Robert R.
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Roger F.
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Great service

Eliza P.
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John G.
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Jedd B.
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AARON F.
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Benjamin C.
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Paul R.
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Michael M.
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When a reservation is confirmed, make sure it's really confirmed. Mine wasn't. 7am pickup wasnt ready for me so had to wait for the office to open at 9am.

Ryan C.
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Have the equipment I ordered ready for me.

WALTER R.
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Self drop off.

Michel B.
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The girls working at this U-Haul location were extremely helpful with getting me set up and knowing exactly what I needed to do when returning it. I would definitely use them again!!

RICHARD B.
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I have used Stor U Self numerous times to rent a UHaul. Theresa and and Patti are 1st class when it comes to service. I have been more then satisfied.everytime. .

Leo Q.
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Wayne M.
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al F.
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Erik M.
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Not a thing

Brian H.
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Amanda C.
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So appreciative of the attentive staff who always has my rental vehicle ready to go! Excellent customer service and always choose this location first.

Mary F.
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Theresa a Store-Ur-Self at 6 Tatro Drive in Goffstown, NH is the BEST!

charlie N.
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ANASTASIA H.
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Mark W.
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Ryan K.
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ADAM B.
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Mark W.
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The woman who help me was great. Very friendly and helpful and very quick. I was in and out fast.

Daniele G.
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Sara S.
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norman B.
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Make sure everything is in the truck to order

mike M.
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Daniel F.
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Richard G.
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I don't know, everything was just great.

jeremy V.
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Amanda C.
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Reliable, great to communicate with, clean vehicles, and easy to use. Very happy with the service and use this location as my priority Uhaul rental place.

Dominic J.
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Franklin A.
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William M.
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Very nice experience

tim P.
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Amanda C.
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Excellent customer service. Super fast and easy transaction. Thanks Theresa!

al F.
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Excellent!!

al F.
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Theresa is always willing to help the customer. She and the group at stor u self is fantastic!

Sandra F.
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carolyn P.
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Nancy L.
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Paul P.
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nancy C.
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Stor U Self in Goffstown is awesome! Theresa is terrific to work with. Very personable, helpful, and friendly. I would recommend Theresa and Stor U Self to everyone!

RANDALL S.
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Staff was not trained to rent a trailer. Waited for certified staff to be called off duty to rent the trailer. Trailer was not swept clean. Staff checked the lights and signals but not the door. Trailer brake did not work. I hope the crimped fourth pen for the trailer brakes did not damage my truck's 4-pen plug. Not at all like the experience I had renting four (4) 26' trucks this year so far.

kelly B.
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Customer did not leave a comment.

Charles M.
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Staff is very friendly and helped with me with all my needs during relocation

amy S.
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GARY M.
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Excellent vehicle.

Louis D.
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I was not told that my truck pick up was at this location. I went to another location where I initially signed up for the truck to find out it was not there. After calling a couple of places, the confusion was cleared up. U-Haul should have better communications. Tatro Drive location did an excellent job getting me the truck.

Mohamed M.
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Great service ,proffesional customer service ,I would come another 15 mile to be serviced from this location. Rather than my near one

lyn Dee E.
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Theresa is amazing and I never had to worry about anything! I made it safe and sound.

richard S.
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Customer did not leave a comment.

Lisa E.
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Excellent service by the staff during the reservation process. Also, the service during pick up and drop off was excellent.

robert A.
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very friendly staff

Wendy A.
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Customer did not leave a comment.

Theodore H.
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Very nice and friendly staff.

Mary F.
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Excellent customer service! Very personable, friendly and helpful at the point of sale. Cargo Van was easy to drive. Extra insurance was recommended and very affordable.

wayne R.
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Customer did not leave a comment.

Jennifer C.
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It was a very wonderful experience. The manager even stayed late to check my rental back in so I could have the final invoice. This is the second time I have rented from them and they always go above and beyond to assist their clients. Great job to both the ladies in the office on Saturday 4/21/18. I am pretty sure one of their names was Theresa. Thank you very much for making it fast, easy and very pleasant.

leane K.
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Customer did not leave a comment.

David R.
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Picked up the van at 2:45 in the afternoon, allowed after hours drop off, worked perfectly very convenient and perfect for us getting a couple couches home. Will rent again when needed.

Joseph M.
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Very friendly and helpful. We needed a specific time frame and they were able to work with us. Will recommend to others!

DONALD B.
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Customer did not leave a comment.

Nora M.
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Customer did not leave a comment.

Stephani O.
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There were not many trucks if any available so our options were limited

lori D.
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I went into the store one day (as I was driving by) and reserved the truck for the next day. The manager (Theresa, I think) was very helpful. The following day I went in to pick up the truck and the woman was very helpful in getting me out and and explained everything to me. would definately use again.

Ian V.
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The manager of this location, Theresa, was excellent. She went above and beyond to take care of me and ensure I had a great experience with uhaul, during a nasty winter storm. Because of her I will be back to that location for any storage or hauling needs in the future. Thank you!

Amanda C.
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I use this location often and have had great experiences and excellent customer service!

Wayne C.
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Friendly and above average service. Patti was great. If I need another I will be going here.

No reviews have been submitted for this location.

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