Customer Reviews for Storage USA

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Storage USA

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William Z. on

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Brandi is an excellent U-Haul representative. She is kind, polite, knowledgeable, and a joy to work with. Kudos to Brandi !

Leslie A. on

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Need to answer intercom or phone more frequently, using this contract company as a drop off for uhaul, needs specify what equipment they except, prior to customer chooses the drop off because it to much confusion as a customer and they are rude and customer service is bad

Anthony C. on

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Pleased very friendly, great location

Frank K. on

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James K. on

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Linda R. on

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Erik B. on

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great service and Antoinette was the best manager!

Myra G. on

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Shadia J. on

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Alan C. on

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Best service!

Shadia J. on

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Brandy is awesome,a assett to Humanity!

Tina F. on

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Nothing! The truck was ready when I arrived. It was maybe 10 minutes tops from arriving and leaving with the rental. Excellent job!

John S. on

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Quick service. Friendly staff. Well maintained truck.

Claudia G. on

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DOMINIQUE H. on

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Melveen W. on

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Orrie S. on

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John F. on

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PRIMITIVO Z. on

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Jackie G. on

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Great Customer service! Having worked in the Financial Industry for 16years as a branch manager, I tend to be very observant when dealing with businesses. Brandi Jacob’s delivered exceptional service with a smile. My husband inadvertently left his cell phone in the Uhaul. This would have been a very costly mistake, being that my husband was on call. Brandi went out of her way to get in touch with us to return our cell, coming in after hours and waiting for us to arriving. Your business is very fortunate to have such a great employee. If I was still a branch manager I would be looking to secure Brandi as an employee for my Financial Institution. Thanks a Million. Mrs. Jacqueline Garcia

Christopher R. on

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MONIQUE W. on

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Great Customer Service.Thank you.

victoria m. on

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Karen G. on

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Sandra m. on

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We continue to go to this location due to Brandy, she is wonderful and always professional.I was a little leery when she stated she won't be working weekends any more, but the young lady that works is very nice and helpful.

Ken O. on

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Be able to pickup and drop off at any location. Not have to return at the same place.

jimmy m. on

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Brandi is awesome thanks for all the help.

Jose C. on

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Great costumer service great pricing great experience thanks

Damian J. on

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Michele K. on

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The ladies that work there were great help. Very pleasant to do business with.

KENNY L. on

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RONALD D. on

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Excellent service, very helpful and made my move very pleasantable!!!! I also am renting a storage unit from them..storageusa.....Las Vegas NV.??

SUSAN Z. on

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So easy and less expense than I thought. Will definitely use again if I move!

belen b. on

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Nothing to improve, both ladies we're wonderful

Ariana K. on

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VINCE S. on

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brandy super helpful

Ken M. on

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The manager here is amazing, and this location clean and well taken care of.

Carolyn E. on

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The truck was clean and ready to go. The return was simple and fast.

Cody W. on

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I spent an hour and a half on the phone with U hual customer service trying to fix my self pick up reservation. First the time was wrong so they had to change it, then the location got changed to one across town, so I had to call AGAIN so they could change it, and then it said I hadent reserved any equipment, so I have to call once more so they could change it. Customer service was helpful but overall awful experience, dirty uhual, and still got charge for EVERYTHING. Will not be returning.

Richard V. on

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Attendant wss GREAT

Rushelle W. on

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Customer did not leave a comment.