Customer Reviews for Storesmart Rockledge

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Storesmart Rockledge

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RYAN L. on

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Ty is knowledgeable and helpful. Great store and great prices.

Wallace C. on

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Gerald C. on

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MARGARITA D. on

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Timothy D. on

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Cezar G. on

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Great staff thx

Thomas M. on

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Matthew, at this location, was beyond helpful. Never frustrated with questions and extremely willing to help. Would do business again because of his helpful demeanor.

kyle S. on

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JOSEPH C. on

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Excellent service

Jessica B. on

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Brandi E. on

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Yusimi R. on

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Michaelalan R. on

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The property it is located on made our drop off a bit difficult. But the help was good

Ricardo H. on

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Khadija C. on

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Overall great experience. Staff was courteous and professional.

Larry M. on

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The online service ro pick up a vehicle is terrible. It’s slow, redundant in questions. I didn’t bother using it to turn in the vehicle.

Ron C. on

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ALLAN R. on

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When we returned the vehicle, the office was closed so we filled in the rental contract and dropped the key in the box. As we drove back home my phone chirped and there was a message from U-Haul asking me to photograph this and that, and record this and that. Too late guys. Anyway I called the U Haul store and the lady calmed me down and completed the return.

Brenda B. on

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Matthew was very courteous and helpful!

Andreanos J. on

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A/c not working. Needs attention.

Michael F. on

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Tracey S. on

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I will never rent a u-haul again! I reserved for a certain price, and when I get there it took at least 15 minutes to even get helped, then they tried raising the price every time I was trying to check out and get moved. I had movers waiting on me who charge by the hour, and it cost me $100 more because of this location! Then when I tried using my Florida UI debit card it would not take it. Now they keep calling saying I owe them money! I paid a hundred dollars cash, and my total when I booked on line was no more than $60. I will not pay another dime to UHAUL!

Dee L. on

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Richard G. on

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Francis H. on

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Jeanne V. on

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The professionalism of staff, with our sudden change of plans was outstanding. We refer anyone to the Rockledge location, for their needs. Thank you, we will refer you moving forward.

DETHRYN W. on

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Lauro D. on

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Recommend opening earlier for those of us who start as early.

Christine J. on

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VICKY M. on

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This was a very pleasant experiment, I have never rented a UHaul before. The staff was very helpful & nice.

Kathy M. on

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Daniel S. on

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Great customer service !

James B. on

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The checking out process was slow and I was surprised to find out the charges were different than what was quoted when we reserved the truck. I was also disappointed when I first started the truck and got the message than of the tires showed low pressure. I asked the representative if the truck had been checked and was confused with the answer.

Anthony N. on

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mark M. on

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Julie D. on

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Donna D. on

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Awesome customer service she made sure everything was perfect before i left and it was not easy but she smiled through it.. Great place..

Sharlette D. on

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The attendant was very nice and helpful. The office needs additional personnel to speed up the process. The office is much to busy for 1 person. It took almost an hour to get checked in.

Edward N. on

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Manager at the storage facility was kind and very informative. Did not leave any details out of the process. Only recommend for uhaul to build non-climate cntrl storage rms with insulated panels

Sabrina P. on

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The storage unit was fine. The issues I had were with staff knowing how things worked. Nobody knew what the 6.95 charge was for when I called. Also, my storage unit was switched.

Richard I. on

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Excellent storage locker and employees are INCREDIBLY professional and helpful

JESSICA B. on

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Friendly office staff, spacious units and great prices with the safety of a coded gate entry for peace of mind!

KELLY B. on

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Very competitive and friendly/helpful staff. I would highly recommend this facility.

JENNY B. on

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Everything went well. So far no issues.

MALCOLM B. on

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Transactions handled very well, clean unit and professional staff.