Customer Reviews for Stowaway Self Storage LLC
(U-Haul Neighborhood Dealer)

454 reviews

2 Werner Way Rte 22 W   Lebanon, NJ 08833

(908) 287-1582

Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 8 am - 3 pm
  • Sun: Closed

Services at this Location:

Contact Us

(908) 287-1582

2 Werner Way Rte 22 W
Lebanon, NJ 08833

Services at this Location:

Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 8 am - 3 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

TANIA N. 
Rating:
4.0

Customer did not leave a comment.

LOUIS F. 
Rating:
5.0

What a great experience! Uhaul at Lebanon Twp. was a pleasure to deal with especially since we had experienced so many other problems with our move. They were willing to work with us and our time frames. Uhaul was the best solution and totally recommend this location!

Michael D. 
Rating:
5.0

Great friendly service

Mary H. 
Rating:
5.0

It was so easy and great! Thank you for getting the truck running fit me!

Jennifer L. 
Rating:
5.0

nothing to do to improve! everything was excellent from the man who set it up, to the truck.

Janyce H. 
Rating:
5.0

The staff was very helpful.

JACOB M. 
Rating:
5.0

Customer did not leave a comment.

Mari H. 
Rating:
5.0

Customer did not leave a comment.

Elray D. 
Rating:
5.0

Customer did not leave a comment.

Scott B. 
Rating:
5.0

Customer did not leave a comment.

John N. 
Rating:
5.0

Very happy.

Lori L. 
Rating:
5.0

Excellent experience - employee went above and beyond to make this a great experience.

Robert F. 
Rating:
5.0

Nothing to improve on. Excellent service. Vehicle in perfect shape. Everything at a reasonable price

Charles G. 
Rating:
5.0

Manager in the Lebanon,nj stowaway uhaul location was professional and honest. He made the transition transparent and very simple.

UMASRINIV V. 
Rating:
5.0

The interior light of the box didn't work so moving in the evening took twice as long because we couldn't see a thing. That was frustrating. Other than that all was good & will use them again

Jennifer M. 
Rating:
5.0

Customer did not leave a comment.

Donya M. 
Rating:
5.0

Customer did not leave a comment.

Troy L. 
Rating:
5.0

Great customer service.

Jonathan V. 
Rating:
5.0

We highly recommend this location as well. Robert Best was so helpful in explaining how to drop off the equipment on a Sunday when their office was closed. I called the next day and he assured me that the drop off was successful and emailed me a receipt promptly. I will do business here again:)

Bill R. 
Rating:
5.0

Excellent customer service and very professional. Took great care of me

ROBERT P. 
Rating:
5.0

Everything was outstanding -- customer service, price, quality. The only issue I had was finding the location online. When I did a search on u-haul locations near me it only came up with Flemington -- the Clinton location never came up. I had to physically drive to the Clinton location to see if it was still there!

Bob M. 
Rating:
5.0

Customer did not leave a comment.

Patrick C. 
Rating:
5.0

It would have been nice to collect I formation before puck up. Pick up took a little long but ajent was nice

Mary C. 
Rating:
5.0

Nothing. It was a great experience.

Alison P. 
Rating:
5.0

Have the customer really look through both side view mirrors to confirm that are properly aligned. These mirrors are manual. Note, the customer service was excellent!

Emil M. 
Rating:
4.0

I was very disappointed that no one from Uhaul called me to tell me that the truck pick up location had been changed from Pershing to Lebanon. The managers of these locations had to on their own figure out what happened, which lead to my move being delayed over an hour

Linnette V. 
Rating:
5.0

Really great experience! I have had less than stellar experiences at a different location, but Stowaway always is spot on! The equipment is new and clean, it's there when they say it'll be there, everything just works the way it's supposed to. There's nothing that they need to change.

CHRISTOPH B. 
Rating:
4.0

Customer did not leave a comment.

JACLYN N. 
Rating:
5.0

Good customer service from Lebanan NJ uhaul I have bad customer support experience from Whitehouse station Uhaul.

ELUMALAI V. 
Rating:
5.0

Overall very good, rental agent was very courteous and professional. Just a note regarding the cleanliness of the vehicles - the rear cargo area could have been swept out and there was a used vaping pod in the front passenger cup holder so not sure about how well the vehicle was cleaned after the previous rental. I would still return to this location because the agent was very good and the equipment was in good mechanical condition. Also the office area was very clean and neat and well presented.

TED L. 
Rating:
5.0

Customer did not leave a comment.

Dean C. 
Rating:
5.0

Customer did not leave a comment.

ALFRED M. 
Rating:
4.0

Customer did not leave a comment.

James F. 
Rating:
5.0

Customer did not leave a comment.

TINA M. 
Rating:
5.0

Customer did not leave a comment.

JAMES M. 
Rating:
3.0

I got an email from the drop off location that stated I could not drop the vehicle off there because they were under construction. They suggested another location. I did drop the truck off there and they took the truck. I did not see any construction.

Richard R. 
Rating:
5.0

Customer did not leave a comment.

Chad S. 
Rating:
5.0

Absolutely and we've used this locations many times! Friendly and efficient service. Thank you. Prices are surprisingly affordable!

Heather B. 
Rating:
5.0

Really nothing...all went well with no dilemmas,

Doreen O. 
Rating:
5.0

Customer did not leave a comment.

Ronald F. 
Rating:
5.0

Customer did not leave a comment.

Erick V. 
Rating:
5.0

Customer did not leave a comment.

Lawrence S. 
Rating:
4.0

I did contactless drop off and dropped the keys off in the drop box.

Emily D. 
Rating:
5.0

Excellent service by John Best at location

Daniel B. 
Rating:
5.0

Customer did not leave a comment.

Alyssa F. 
Rating:
5.0

Customer did not leave a comment.

Alfred M. 
Rating:
5.0

Customer did not leave a comment.

Stephanie Y. 
Rating:
5.0

Very nice staff

William T. 
Rating:
5.0

Nothing - my van rental went much better than expected - nice vehicle and very efficient operation. The rep I dealt with (John?) was very helpful and made the process go very smoothly. Will definitely use this location again.

Alfred M. 
Rating:
5.0

Great experience. John took care of the details. Made it easy for me.

Joseph C. 
Rating:
5.0

The people were very friendly. Easy to work with.

Sandra R. 
Rating:
5.0

I tried to do the mobile drop off and I could not get it to work. The person at this center was very helpful when I spoke with him over the phone.

Gary P. 
Rating:
5.0

Customer did not leave a comment.

randy R. 
Rating:
5.0

Customer did not leave a comment.

jeff W. 
Rating:
5.0

Customer did not leave a comment.

Jason G. 
Rating:
5.0

John, the manager was fabulous - on the ball, courteous, knowledgable, helpful, etc. Would highly recommend.

michael R. 
Rating:
5.0

Nothing to improve, the manager at that uhual was very helpful , in fact he gave me an idea that was just so logical that i never thought about it but it worked, and for that , this is the type of person that your company wants to be associated with, I need ed to rent a truck to pick up merchandise that i bought on line..he was out of trucks that day, so instead of loosin a customer, he said rent a u haul out where your picking up the merchandise ,and do a one way rental. NEVER thought of such a logical thing to do. plus it was cheaper. and that is what i did, .it was perfect

Steven K. 
Rating:
5.0

Customer did not leave a comment.

Susan M. 
Rating:
5.0

Excellent service.

Michael B. 
Rating:
5.0

Customer did not leave a comment.

Naser G. 
Rating:
5.0

I don't remember his name, but the man working there was super nice and very helpful! I would recommend this location to anyone. Thank you!

Liz S. 
Rating:
5.0

Customer did not leave a comment.

john C. 
Rating:
5.0

Nothing, you are doing a great job

david W. 
Rating:
5.0

Customer did not leave a comment.

Nolan C. 
Rating:
5.0

The service was great.

david W. 
Rating:
5.0

Customer did not leave a comment.

Elizabeth C. 
Rating:
5.0

Customer did not leave a comment.

Susan S. 
Rating:
5.0

I've used this location several times and always pleased with the experience.

Chris Z. 
Rating:
5.0

I am a regular customer and find it frustrating that there is no consistency to the available inventory. I wish uhaul would keep more permanent trucks at this location

Marion K. 
Rating:
4.0

Customer did not leave a comment.

Laquan C. 
Rating:
5.0

Everyone was so helpful keep up the good work

Anthony D. 
Rating:
5.0

Customer did not leave a comment.

Hanjin C. 
Rating:
5.0

I picked a different location closer to home and was informed the day before by an email that I almost missed that I needed to go to a location much farther away. I called to inquire about the change and was told that I had no closer choice

Nadja E. 
Rating:
5.0

Customer did not leave a comment.

Kathleen C. 
Rating:
5.0

Excellent check in. Van was immaculate. Quick receipt after overnight return. Would rent again.

Judy A. 
Rating:
5.0

Customer did not leave a comment.

Robert D. 
Rating:
4.0

Stowaway is wonderful !!! The manager joe was very accommodating and professional. The premises and units were very clean and my overall experience was superb ! I highly recommend this location for all your moving needs. Thank you again !

Daniel F. 
Rating:
5.0

Very helpful staff.

Andrew S. 
Rating:
5.0

Customer did not leave a comment.

barbara C. 
Rating:
4.0

Something on the front mirror was loose at the top. It banged super loud every time I stopped the vehicle. Cheaper would be nice too lol.

Kim K. 
Rating:
5.0

Customer did not leave a comment.

Daniel B. 
Rating:
5.0

The gentleman was very helpful and the place was very clean and will maintained

NABIL J A. 
Rating:
4.0

Customer did not leave a comment.

Tara S. 
Rating:
5.0

Agent was knowledgeable, courteous and went out of his way to accommodate my needs and schedule. Would not hesitate returning to this location when rental services are needed.

Nick R. 
Rating:
5.0

The owner (John) was excellent. Very accommodating and great to work with. I would recommend this location to anyone.

Karen G. 
Rating:
5.0

John was very pleasant, courteous and helpful! This location is VERY convenient for us and we have used UHaul in the past. Getting the vehicle from this location was a BIG help to keep our timeline on track! Thanks John!

Michael M. 
Rating:
5.0

Customer did not leave a comment.

Jessica A. 
Rating:
5.0

Customer did not leave a comment.

john G. 
Rating:
5.0

Tell everyone to download the app before pickup. IT WILL SAVE A LOT OF TIME.

mike K. 
Rating:
5.0

This was the best truck rental ever! Easy reservation online, clean cargo van, helpful, efficient rental agent on site. Would definitely use this location again.

Sherry M. 
Rating:
5.0

Customer did not leave a comment.

james H. 
Rating:
5.0

Nothing to improve, John is the best!!

Justen T. 
Rating:
5.0

Customer did not leave a comment.

Lori M. 
Rating:
5.0

Customer did not leave a comment.

Ronald F. 
Rating:
5.0

John was excellent. Very clear with instruction and helpful.

andrew D. 
Rating:
5.0

Rented the 15 ft box truck --- great Truck --- but it guzzles gas -- maybe 10 MPG -- even empty ---- Other than that -- Thanks -- We will be using this again....

Peter F. 
Rating:
5.0

Customer did not leave a comment.

Michael P. 
Rating:
5.0

Customer did not leave a comment.

Susan S. 
Rating:
5.0

Customer did not leave a comment.

Daniel B. 
No reviews have been submitted for this location.

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