I've rented many, many UHauls over the decades. The Stowaway in State College and Heidi who works there are wonderful. I'll go back!David C.
Customer Reviews for Stowaway
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Carlos S.
Customer did not leave a comment.KIMMERLY N.
The location of the drop-box for the key was difficult to discover. It took a while to identify that the "Rent/Mail" slot was the most likely drop spot for the keys as it was the only location the keys could be placed.Margaret T.
The woman who handled the transaction, Heidi Woomer, provided great, efficient and friendly service. Cargo van was clean and in good condition. Pick up and drop off were easy and convenient.Beckett F.
Rated location Excellent but rental was far from because of the Uhaul App and website we had to use because of early pickup. Had to perform steps multiples of multiple times when picking up and dropping off (office closed). Had excellent cellular and wifi signal and no issues on other sites. Called 800 for assistance and was on hold for over 20 minutes. No sooner did they answer and the transaction finally went through on the website.DONALD F.
Customer did not leave a comment.Kaela F.
Customer did not leave a comment.Kaytlynn G.
The uhaul van had a slight oder. I used the self pick up which worked great until the payment portion which showed double what I owed. Upon return, the self drop off worked fine until the payment portion (again) which now showed almost triple! Spent time making phone calls to uhaul to resolve issue. Ryan Read is awesome at Local uhaul.Judi V.
The time to acquire the equipment was over an hour and there was no line. My credit card was overcharged and then credited but with a seven day lag time on the credit. Ieasha was nice but the other people at the uhaul looked like criminals.