The lady at ur plaquemine location was awesome a very pleasant attitudeDEBORAH G.
Customer Reviews for Sunshine Storage LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The only the inside was muddy and it had a dirty smell too itTAMIKA T.
Hire more professional people. The lady that works at Belleview locations in very rude and lies a lot . The lady worked on 7/9/21 lied and told me that I had to bring the UHaul back for 3pm. If your camera footage really works,check the camera out on 7/9/21 @ 2:20-2:40 pm and you will hear her tell me the contract says 2:30 but you can bring it back at 3pm. (Her words not mine)I was couple minutes late. Once I arrived she came outside. I gave her the key and she proceeded to check the mileage and truck,she then informed me that UHaul was going to charge for another day. I was so confused as to why would I be charged an extra day when I was only 20-30 minutes behind. (Which I inform her @ 2:49pm when she called me that I was going to be a couple minutes late bc I was pumping gas at Racetrack in Addis,La.) She said okay. She also threatened to call the police on me and my husband bc we asked for the key since she was charging us for another day. Prior to this on 7/7/21 I had made reservations for Thursday 7/8/21 8pm (24 hours) at(Florida Blvd) went there and there was no key for the truck. Checked my email and it says the truck was (Pilgrim/airline Hwy) and I wasn't able to get the key at that locations as well. Someone deleted those reservations that I'm informing you about but I have my proof (emails,screenshots & recording). We wasn't able to get the truck because Stacy at Pilgrim/Airline locations didn't reserve the truck. (I have a recording to a employer admitting it while on the phone with me). I will be contacting Headquarters about this matter.NAKEASHA J.
No improvements needed. Crystal was very helpful and extremely friendly.VICENTE R.
There's nothing to improve.SHARON M.