Customer Reviews for T 5 Boxing

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of T 5 Boxing

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JOEL M.
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We're not there

Bruce C.
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Customer did not leave a comment.

FARLEY D.
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Great service from the guy who checked me in!

PETER M.
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Smooth sailing.

Jezra F.
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Customer did not leave a comment.

DAVALYNN N.
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Customer did not leave a comment.

Michael P.
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I was very disappointed that while I made my reservations to pick up in my home town, I was notified 2 days prior that I would have to drive 180 miles round trip to pick up the reserved equipment. I feel this routine practice is misleading and dishonest.

Peggy P.
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Customer did not leave a comment.

ALAN C.
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Derrick was very helpful and accommodating when making the reservation and picking up the truck. Easy, positive experience. Highly recommended.

JOSEPH B.
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Perfect. Wouldn't change a thing. Professional, courteous, at all as promised. Truck was surprisingly very good. Thank you very much. Good experience.

CHRISTOPHER G.
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Customer did not leave a comment.

Robert A.
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Customer did not leave a comment.

David L.
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Derrick was super friendly and very professional. I would use T5 as a pickup site again. Highly recommend Derrick. The truck ran great the entire trip. Another great experience with Uhaul truck rentals. Word of caution: fully understand when you order a truck pickup at a specific site, don't assume you will get it if you are leaving California. They are having a very hard time keeping trucks in state because SO many people are leaving. We had to drive 100 miles out of our way to get this truck and paid a more than double the price premium to leave the state than if we were to reverse the route into California. That said, we were grateful for the truck, grateful for its reliability, grateful for Derrick's customer service and most of all grateful to be out of California!

Doug R.
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The truck had just been returned Derrick was very helpful in hookup of the trailer everything worked fine and Great Mahalo

Gregory H.
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Very helpful rep. He re-sanitized the interior for us just to make sure.

Randy L.
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Customer did not leave a comment.

Philip V.
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None. Excellent service and very easy!

Darren S.
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Hello, It's a good thing that the car trailer I'd rented from you had enough tongue weight to keep it from falling off of the ball on my way home. When I went to load my car the trailer stood right up and almost hit my truck ! The person who hooked up the trailer had left the catch on top of the ball and not underneath it.

Scott T.
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Derek was knowledgeably, friendly, and provided great customer service!

Jennie L.
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Unfortunately too expensive for the entire experience

Lane L.
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Derick at Grass Valley was professional and i had an overall nice experience. Vivica, who answered the (916) 929-9739 number, was not a very good representative of your company. Poor customer service and poor attitude. If you would like more info, please feel free to contact me. Thank you.

aaron F.
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Employee was super friendly and helpful will return to this location.

Jared P.
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Customer did not leave a comment.

Jen C.
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Thank you!

Patrick K.
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Easy experience, friendly service , great equipment. I'll be a repeat customer.

Ronald C.
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Customer did not leave a comment.

alex J.
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My husband and I arrived at this Grass Valley location at our agreed pick up time of 8 am. We waited 30 minutes for anyone to arrive at the location. We received no phone call or notification that there would be a delay. They did not have the correct equipment nor did they have the truck filled with gas.

Carol V.
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Friendly helpful service. Your rep went out of his way to help us.

Christopher H.
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Derek was very polite and efficient. Thank you.

Lonnie B.
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Derrick was so helpful very informative if need be we will return just for his professional Customer service we appreciate that ?? Thank you for making this a great experience ??

carol E.
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Customer did not leave a comment.

David P.
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Not much to improve great service. Easiest check out I've had dealing with T5 boxing

Michael M.
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Very Friendly and quick!

Kathy A.
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Derick, the young man who rented me the truck was very nice, and helpful even though my entire U-Haul experience was a nightmare.

ANGELA C.
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I appreciated being contacted ahead of time to confirm the drop off time/date. Personnel worked with me. I also used Akt'n Up Movers out of Carmichael, CA for unloading labor. This company is listed on U-Hauls website with more than a 4.5 star rating for all their services. However I would strongly not recommend this “company.” They are very unprofessional. They forgot about my appointment (readily admitted) and when I called to ask where they were they said they could be there in 1 hour. They showed up over 1 hour late from my scheduled time, didn't have all their own moving equipment, damaged 2 pieces of furniture and then denied it when I pointed it out, and still charged me for the 2 hour booking even though it was only 1 hour of service and I had to wait for them. On top of that, it took persistent phone calls and emails for a whole week to get an actual receipt/invoice from this “company.” Don't use them.

ELIZABETH M.
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Customer did not leave a comment.

Randy F.
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Customer did not leave a comment.

Linda T.
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Very helpful, efficient and courteous personnel in Grass Valley! They were great.

Crystal D.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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