Our equipment was initially given to someone else. My husband showed up to pick it up, on our appointment time, and was told we would be called when the dolly was returned. We did not get that call; had to call the dealer back myself, the next day! At this point, he was rude to me and I felt myself having a lack of trust for the equipment we were renting, because I know he is upset at us at this point, despite the situation being 0% our fault. We finally picked up the dolly and both fenders we cracked and almost broken off. One of the brake lights didnt work and the cable connections were all worn and bad, so we could not get the lights to stop blinking as we were driving. We had no other choice but to just get to where we were going.
Moving Truck Rental in Grass Valley, CA at Sierra Tire & Trailer Center
Moving to or from Grass Valley, CA 95945? Get FREE truck rental rate quotes at Sierra Tire & Trailer Center.
Get FREE moving truck, pickup truck and cargo van rental quotes at Sierra Tire & Trailer Center
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Grass Valley, CA.
Cargo vans and pickup truck rentals in Grass Valley, CA
U-Haul cargo van rentals and pickup trucks in Grass Valley, CA are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Grass Valley, CA 95945. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
Truck interior dirty, dusty luckily I brought my own disinfectant spray. *** A week later and I have NOT received by e-mail a receipt as promised *** Truck was not available at time slot reserved. I received no less than 15 calls that morning from Wanda notifying of such.
Customer service was excellent Very nice There was no problems whatsoever
terrible customer service... actually worst service I have ever experienced. did I mention it was terrible?
Good customer service
Very efficient process. Called me the day before pickup to let me know my vehicle would not be ready until an hour later than planned - gave me an opp to adjust not wasting my time.
Very helpful and knowledgeable staff.
I turned my equipment at 10:11 am and was unpleasantly surprised to see an emailed receipt that indicated that I returned the equipment at 1400. Obviously I can't trust this location anymore!
All rental companies, and in business I have used them all, neglect to sufficiently clean the inside of the windshield. As a result, when driving into the sun you are blind. Clean the inside of the windscreen.
Very nice people -
this location is fast and friendly
On line self check in process takes 30-45 minutes with the biggest delays being the picture taking of vehicle plates front and rear, and drivers license front and rear then transferring photos to computer and uploading files. You still have to go into building to do paperwork and get someone to hook up equipment so there is no time savings
I'm pretty sure that the gas tank was not full when I picked up the truck. I drove a total of 11 miles. When I filled the gas tank before I returned the truck, it took 8.09 gallons of gas, at a cost of $24.67. If my math is right, that would mean that the truck gets 1.36 miles per gallon. Seems off to me. I think I got ripped off a little bit.
It's not the locations fault. I was shocked to see that U-Haul could just change my reservation at their whim without me having any choice. They changed my reservation from 9 To 9 AM for 24 hours to 9 AM to 5 PM. This addEd a lot of stress to my move. Then I went to call And none of the numbers allowed you to leave a message.
It broke down and they charge me full price
Manager Vince was rude!
Th reservation system was a bit confusing. The website allowed for early morning pickup but the physical site did not the means to accommodate this. After many phone calls, we came to an acceptable agreement. No problems and all was well!
A bit of a snafu when I got there but the guy worked it out and got us on our way with our trailer.
The worst U haul experience I have ever dealt with. The office woman was the worst customer service I have ever dealt with. I would pull there franchise
The rear door was difficult to close, but opened fine.
Customer met service was excellent.
Best uhaul rental ever. In and out in 15 mins to pickup and return. Excellent staff. They are doing an amazing job. No improvement needed at all. Great Job Rc
Head light out, all lights go off if your try to use the high beams. Truck was supposed to be ready at 8 am but had to wait until 3:30pm
The reservation process for an auto transport trailer was rediculously cumbersome.
Remove this location or remove all employees so peoples lives are not put at risk during a pandemic. I have been a loyal customer for over 25 years and have never been talked to nor treated the was I just experienced! Also accused of doing something that was not possible in there packed parking lot! The manager or worker also scared me. I'm sure it's on video and will also show them not wearing any PPE to protect people's lives? After he was done chewing me out I told him don't worry I will never use U-Haul again. I dint even have time to put my mask on I think? I am pretty sure I did? I usually always wear it in any public setting or where it's mandatory by law. When renting at the counter please ask for video footage and you will see me being helped with without PPE or plexiglass also multiple customers not wearing any. He also started helping who seemed like his friend who was the 3rd person coming in and stopped my rental process. I was also given a community pen to sign paper work. I was just at uc Davis the day before and there was a clean pen jar and dirty pen jar for everyone's safety. I know theses are hard times but I did not deserve to be treated like that in the parking lot. All I said was you scared me like a ninja and ok plus I will never use U-Haul again! I think I'm the past 5 years I have over 20 transactions?