Customer Reviews for Taylor Tolleson Self Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Taylor Tolleson Self Storage

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Michael S. on

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I walked the truck and the lock was sitting on the back of the truck just sitting there, checked the bay door and it opened and not to my surprise the truck keys were right there. Opened the truck took pics and then called U Haul. There I say on indefinite holed off and on for 1-1/2Hrs. The app would not register who I was and if I had a reservation and the shop was closed on Sunday so no help from them and I was at the mercy of UHaul, WHICH WILL NEVER HAPPEN AGAIN !!! This the second time I’ve had to go through this and I’ve only rented from you twice. This particular Sunday Sept 8, 2019 took well over an expected or reasonable amount of time for any customer. Oh one more thing it was only about 102’ out while I waited for the help. Needless to say for the 2 times I’ve rented from UHaul it has happened 100% of the time. A COMPLETE NIGHTMARE !!!! ,it will never happen again and I will share my experiences with anyone I can so they too will never have to experience the horrific issues I’ve had to go through. So that’s what happened and I’ll come back here again and write more about my fun time with UHAUL, if I don’t hear from UHAUL in just a few days and explain more.

Thomas L. on

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Customer did not leave a comment.

Raymar A. on

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The agent was fantastic; warm, personable and beyond understanding. Overall, she helped me with everything and the equipment was awesome.

Baudelio S. on

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HECTOR G. on

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Michael C. on

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More information on how to get the keys before you arrive. I was lucky, there was a person returning there truck. They told me how. Every else was good.

Sandra P. on

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Destiny the lady that helped me was just awesome. Because of her I would rent from this location again and only.

Diep T. on

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Customer service was exceptional.

Marc B. on

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At the location I was greeted by a young lady name Destiny. She was very helpful with my return, she was able get the answers needed to complete my return.

Greg H. on

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Guadelupe I. on

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Sara R. on

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Jose A. on

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Customer did not leave a comment.