Customer Reviews for TC Cab

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of TC Cab

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Paul T.
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Even we gave them the information that was ask for they didn't have any of it correct. Had our prior reservation for this rental. Need better help.

wallace H.
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JAMES K.
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Gregory W.
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Alisha C.
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B H.
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Kenneth B.
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Philip B.
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Staff where friendly truck was clean. Truck shook if you went over 55

Ronald H.
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MICHAEL B.
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Nice new equipment. Ford trucks drive so much better!

Ryan J.
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Jenna O.
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Chris B.
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Christopher B.
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Eder A.
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darrel M.
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Chad J.
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Wearing a mask gives me the confidence that you care about others and I'm more likely to think that the truck has been properly sanitized after the last rental. No employees wore a mask. Also, I was told where the truck was on the lot and it wasn't there - not a big deal, as it's a small lot, but when I went in to ask, he never moved. When I couldn't find it the 2nd time, he still never left his chair. Very poor customer service.

kody A.
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Our move with U Haul Truck was very good. We did not experience Any problems, our truck was all ready for us when we arrived for Pick up. Will recommend your Services to future clients. Thank you Kindly,. Doris Pittman

John S.
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frank M.
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One of the car transport trailer tires went flat less than 2 blocks from the pickup site. The Uhaul representative "Carl" was surly and refused to do anything about the flat. He Stated "What do I look like a F@#$%&g mechanic?", call the number on the truck,and he got in his car and left us there in the parking lot. He also changed the contract from 7 days to 5 days and lowered the milage we could have The man was rude to me and called me a bitch to my face when I asked him to change it back..

chris B.
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Richard A.
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Arthur F.
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Fuel tank should be full.

Melody M.
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Kathleen P.
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terry T.
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Your workers need to wear face mask do to COVID 19

Beth W.
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Carl is always kind and I enjoy renting from this location

justin C.
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ERIC C.
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LOUIS S.
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joel M.
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The guys were friendly and very helpful

Mike B.
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Brett C.
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Now charging me for gas when I returned with way more than I rented it with. This is absurd. I'm filling complaint with BBB! Area manager even called said he would take care of it and also send me a VIP coupon for additional rental we were going to get. Never happened full of lies. Truck was nasty dirty we brought it backed cleaned and with more gas.

cory B.
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The price on your website isn't even close to the price I was charged.

Steve R.
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Mark S.
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Joshua A.
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I was pleased with service, reserved online and easy in store transaction, everything went smooth would highly recommend.

Ryan S.
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Lori W.
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"Office" area smelled of cigarette smoke. The truck smelled like body odor. They were suppose to open on Sunday for me to return but nobody was there and I was unable to follow the after hours return instructions, which means I will be charged a service fee. Horrible experience. Will not use this location again or recommend to a friend.

Edward W.
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I had a pickup scheduled for 8 a.m. No one was at the location. After calling TC Cab someone got in touch with the employee that was supposed to be at work. I was over an hour late getting the U Haul. I will never use U Haul again and I will never recommend U Haul, in fact, I will go out of my way to tell everyone I know not to use U Haul.

CELESTE S.
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Great Service! Moving is very stressful as is driving a rental truck or van. The proprietor answered all my questions, offered up useful tips, and was a pleasure to deal with.

Justin C.
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The first time I went to the location it was closed. First truck rented was great with no issues. The second truck rented the next day was horrible. I should not even be on the road. Steering was loose, engine light was on, make loud clunking noise over 65 mph.

Jeffrey H.
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STEPHEN R.
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jaymie O.
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richard J.
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richard J.
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Jerald W.
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David B.
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Staff person in place at pickup was friendly and helpful but the location was a mess. Inside of trailer was dirty. When I dropped the trailer off a day early it was during posted office hours. The sign said open but the door was locked and no one was on premises.

troy O.
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DARRELL M.
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do systems check prior to pick up. Had a rear turn signal/brake light out.

Rene S.
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Kyle K.
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Air conditioner in the vehicle did not work at all - was a late hours pick up (because the original location had screwed up my reservation ...) so by the time I departed and realized the issue, it was too late to do anything about it. Had to drive 1500 miles with no A/C in August. Additionally, had to ask to have materials loaded onto truck (dolly, furniture pads) as they were not ready when I arrived.

Sean B.
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NATHAN C.
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debbi A.
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Richard K.
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Brian C.
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Very friendly, will use him again and highly recommend.

kathryn B.
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The location is great and we were informed right away about where to pick up the vehicle. The gentlemen at the desk was nice. The only thing that was a little discouraging was the truck we were provided had the check engine light on and the truck ran awful. This truck definitely should of been maintenenced before issueing it to us. We called the gentlemen right away once we saw the check engine light was on so this way he knew but he never said not to drive the vehicle so we were a little concerned about that. It's a good thing we were only going a short distance because otherwise that vehicle wouldn't have made it far at all.

Michael W.
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Customer did not leave a comment.

LOREN I.
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TC Cab put in the extra effort of procuring a 26 ft truck for us when others in the area were saying it wasn't possible. They were very helpful overall. We thoroughly appreciated everything.

Richard T.
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PAUL C.
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Very friendly and quick to assist.

dawn M.
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Darrell G.
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My only complaint was with the reservation system. When I rented my truck, I rented it in Pekin. The day before I was to pick it up, I received a call that they had no trucks in Pekin and I'd have to go to Peoria. Normally, Uhaul has taken a truck where it needed to go. This was crazy. But it gets worse. I called to confirm my truck at the pick up location and was told, "someone lied to you because we have no units at our location." I called the number which had called me to tell me I had to go to Peoria and told her what was said and she went off on me for calling her a liar. I told her, "I'm not calling you a liar, the man in Peoria called you a liar. I just want a truck." She spoke to me horribly. If I had not so desperately needed a truck I would have just cancelled. This is a pathetic way to do business and I'll think long before using Uhaul again!

DAVID A.
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Kevin H.
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Thomas S.
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Make sure the equipment promised is on hand. I had to take the truck, go to another location to pick up the tow dolly, and return to this location to pick up my car. Attendant was also very unprofessional, and the location wasn't a smoke free environment.

Conaley A.
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Mark M.
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They are very accommodating. They have a wide variety of equipment too.

Edward L N.
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stanley M.
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eric E.
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Amazing costomer service

gordon R.
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See above comments...

HOWARD M.
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Very polite and helpful when dropping off. Thanks!!!!

shannon S.
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Customer did not leave a comment.

Randall P.
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BRENT B.
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Best customer service, I've received in a long time??

CHERYL M.
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Customer did not leave a comment.

Nicholas M.
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1/2 tank of gas should be mandatory, not 1/4

david T.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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