Customer Reviews for Tega Cay Self Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Tega Cay Self Storage

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Kevin D. on

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harrison W. on

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Steven S. on

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Mark S. on

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Karen H. on

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Donald M R. on

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Frank D. on

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Renee K. on

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The whole process was very easy! I was able to come in, verify my information, and get the key and get on the road.

William K. on

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Good experience, knowledgeable staff

mike E. on

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Poor service, but had a much better experience later at Tyvola Road.

TONYA B. on

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Matthew H. on

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Easy and convenient

George W. on

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chicana M. on

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Joshua H. on

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Jeannette K. on

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I dropped off after hours so Im not sure how the personnel are. I do know that there isn't a clear place to return your rental.

Heidi H. on

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Steve B. on

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Aatif P. on

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Been sitting for 1.5 hr just to get myself clear from the contract and reimbursement is not correct. Old man struggling on system and does not know how to handle the system. Has no clue ... what to do. ??? Very poor and unprofessional.

jeff V. on

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Confirmed reservations for a 10 foot truck but was notified only 15' was available. Was given same price but really would gave preferred smaller. Agent offered to call around. I elected to take the larger truck.

Karen C. on

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All went smoothly. No complaints. Easy pick-up/drop off.

Levi H. on

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Brad S. on

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Timothy C. on

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Used the UHaul app to return truck. Easy and convenient.

Shawn C. on

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Very professional staff, service and van was excellent. I will not hesitate to use them in the future.

gary S. on

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KIMBERLY P. on

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A utility dolly was on my order and they didn’t have any so I was given an appliance dolly. I feel I should have been given it at the price of the utility dolly, it’s not my fault they didn’t have any. Maybe when reserving over the phone or online you shouldn’t be given the option for equipment if it’s not available. Also I had to drive further to get the truck. Even though miles were added on. Inconvenience.

WILLIAM E. on

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James M. on

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Austin S. on

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Angelique A. on

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I made an online reservation 2 1/2 months ago for a van and a dolly because I have a bulging disc in my back and the dolly would have been extremely helpful. When I picked up the van there was no dolly available for me.

William S. on

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Heather C. on

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We did not end up using this storage facility due to the office being closed to early on Saturday and closed completely on Sunday. We had to go to a different company.

JANET T. on

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We arrived very late to use the unit. Very accessible and easy to find off the main road. Spoke to owner several times. Very nice gentleman. Turned truck in to this location. Very convenient.

Lindsay H. on

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We did not need to use the storage so we cancelled our reservation but the process was easy and the person I spoke to at the facility was professional and knowledgeable.

Jennifer C. on

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The process was easy, the unit was easy to access. The gravel driveways are a bit too rural though.

Moshe L. on

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The kid at the front desk needs some basic lessons in customer service. He was completely un helpful and almost useless. He may be ok for sitting in a slow storage office all day but that is about it.

Michael C. on

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Everything was perfect. From the staff that signed me up to the grounds being clean and safe.

Pete K. on

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There’s nobody there to help you unhook your trailer. Thankfully I had a floor jack to lift the trailer off the hitch. They did let me drop off the trailer there instead of where I scheduled the drop

Michael C. on

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Met with the gentleman on Saturday morning and he was great.

David B. on

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My boat was stolen from this facility. I would not recommend anyone using it. The office was not helpful at all. There are no cameras covering the back or one of the entry/Exit gates.

Jacqueline F. on

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nice people

LEKEYA V. on

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The hours were incorrect and information about this being an affiliate location was not disclosed. I spoke to 4 U-Haul customer service reps.

SHAWNIE P. on

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Very nice service. Unit needed to be swept and cleaned but they did it right away. Easy drive up access to unit.