Customer Reviews for Tega Cay Self Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Tega Cay Self Storage

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George C.
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Customer did not leave a comment.

Nathan C.
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Customer did not leave a comment.

William C.
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by not over charging 130.00 more from one month to the other 438.00 February 13th and then on march 13th 568.00 terrible.

Gaylene L.
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Customer did not leave a comment.

Christopher P.
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Lottie G.
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STEPHEN M.
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Torrey S.
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Renee T.
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Could not get trailer unhitched. Had to get help. Make sure someone reviews the hitch type and how to unlock

J M B.
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This office was closed during normal business hours. Sign was on door that they were closed for the remainder of the day.

Mike B.
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Customer did not leave a comment.

Mary H.
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Great service, great location, Good people to deal with.

Susan B.
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The representative put the dolly in the truck when we picked it up. Upon return, we were told by another representative that it was our job to get it out.

Carolyn C.
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Customer did not leave a comment.

Douglas G.
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Agent could have been more helpful. He didn’t offer any assistance what reservation was wrong.i had to get customer service help on my own. Finding correct number and place to call.

Marion R.
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Customer did not leave a comment.

Andrew W.
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The trailer was fine, but instead of helping me get the trailer attached to my car, I was asked if I needed help. That's fine, but when I returned the trailer, the guy that checked me back in asked me to back the trailer into its original spot, which was super tight. When we both realized that couldn't be done, he asked me to just drop it on the driver way. When I asked if that was good, he said "no, but I guess I'll move it with the four wheeler." Not exactly the best customer service in the world, honestly. Customer service aside, the trailer and location were both nice and clean. I would recommend, but make sure people know they aren't going to get great customer service.

Mike B.
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David M.
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petrer K.
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Clean the cab. It was muddy.

Wendel L.
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Customer did not leave a comment.

Carrie D.
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I ordered a 20 foot Uhaul. I was given what was available... a 26 foot Uhaul. That was fine except for where I had to return it. The Uhaul place near where I moved to doesn’t have room for a 26 foot truck. It’s a terrible injustice to William because the truck blocks his entire storage business.

Joseph R.
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david W.
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Edward C.
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Always friendly and flexible to make sure we get what we need and will work best for us.

Catherine M.
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Great experience overall.

Laura S.
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Customer did not leave a comment.

Dasiey C.
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KELLY J.
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James M.
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waldemar G.
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Great Service.

DANNY H.
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I can't think of anything. Everything went so smooth.

Candy W.
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Customer did not leave a comment.

Donald C.
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The trailer was old, dirty, had spiderwebs on the door. Patched holes on the roof. Just really looked Bad.

Juontonio P.
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Customer did not leave a comment.

Michael R.
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Easiest U-Haul rental ever. Thanks!

Bryan W.
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Customer did not leave a comment.

STEVEN W.
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very good location for our move. You were very efficient and courteous in our rental, everything went like clock-work. If I ever need UHaul again, I will rent from you at this location. Thanks, Steven L. Wakeland

John F.
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Customer did not leave a comment.

Jose M.
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Marvin N.
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Couldn't ask for better. Very helpful. Extremely easy in and out. One man shop but he knows what he's doing. Will go here every time I need to haul in this area.

Paul B.
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I had towed a 5x8 trailer before with the same vehicle. I was surprised how the 6x12 handled. It was not as bad as I thought it might be. Gas mileage was very low (15 mpg, usually 31 mpg) and the engine really groaned going up hill, but overall I was really impressed with the trailer and that the Outback could tow it so well.

James M.
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Great and easy transaction.

Fred D.
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Parking for customer returning trucks needs improvement.

bhupesh B.
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Excellent customer service and very accommodating!!!

EDISON P.
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Nothing as all went well and great service.

paul B.
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Truck I rented was in great condition. No problems. Staff here was very nice to do business with. I will return there if I ever need another truck. Keep up the good work!!!

Edward C.
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Customer did not leave a comment.

Andrew B.
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Great experience

Derrick D.
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Great experience

Kevin D.
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Customer did not leave a comment.

harrison W.
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Steven S.
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Mark S.
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Karen H.
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Donald M R.
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Frank D.
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Renee K.
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The whole process was very easy! I was able to come in, verify my information, and get the key and get on the road.

William K.
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Good experience, knowledgeable staff

mike E.
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Poor service, but had a much better experience later at Tyvola Road.

TONYA B.
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Customer did not leave a comment.

Matthew H.
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Easy and convenient

George W.
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Customer did not leave a comment.

chicana M.
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Joshua H.
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Jeannette K.
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I dropped off after hours so Im not sure how the personnel are. I do know that there isn't a clear place to return your rental.

Heidi H.
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Customer did not leave a comment.

Steve B.
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Aatif P.
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Been sitting for 1.5 hr just to get myself clear from the contract and reimbursement is not correct. Old man struggling on system and does not know how to handle the system. Has no clue ... what to do. ??? Very poor and unprofessional.

jeff V.
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Confirmed reservations for a 10 foot truck but was notified only 15' was available. Was given same price but really would gave preferred smaller. Agent offered to call around. I elected to take the larger truck.

Karen C.
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All went smoothly. No complaints. Easy pick-up/drop off.

Levi H.
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Customer did not leave a comment.

Brad S.
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Timothy C.
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Used the UHaul app to return truck. Easy and convenient.

Shawn C.
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Very professional staff, service and van was excellent. I will not hesitate to use them in the future.

gary S.
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Customer did not leave a comment.

KIMBERLY P.
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A utility dolly was on my order and they didn’t have any so I was given an appliance dolly. I feel I should have been given it at the price of the utility dolly, it’s not my fault they didn’t have any. Maybe when reserving over the phone or online you shouldn’t be given the option for equipment if it’s not available. Also I had to drive further to get the truck. Even though miles were added on. Inconvenience.

WILLIAM E.
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Customer did not leave a comment.

James M.
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Austin S.
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Customer did not leave a comment.

Angelique A.
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I made an online reservation 2 1/2 months ago for a van and a dolly because I have a bulging disc in my back and the dolly would have been extremely helpful. When I picked up the van there was no dolly available for me.

William S.
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Customer did not leave a comment.

GARY B.
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Cassandra R.
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Thomas B.
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I was charged for a utility dolly, however I actually rented an appliance dolly (that is all the location that I rented from had). The dolly was left in the back of the truck as instructed...

Dagmar B.
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Customer did not leave a comment.

Scott S.
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Convenient and quick

todd T.
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Keith F.
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Good experience All good imo

Timothy H.
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Customer did not leave a comment.

Roger S.
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Moe M.
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Only issue was the can leaked when it rained. Made for a miserable drive

Paul T.
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It was a very positive experience.This office is well run.

patrick O.
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Customer did not leave a comment.

Joseph H.
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Customer did not leave a comment.

Heather C. | Reservation |
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We did not end up using this storage facility due to the office being closed to early on Saturday and closed completely on Sunday. We had to go to a different company.

JANET T. | Reservation |
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We arrived very late to use the unit. Very accessible and easy to find off the main road. Spoke to owner several times. Very nice gentleman. Turned truck in to this location. Very convenient.

Fred T.
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Customer did not leave a comment.

Timothy H.
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Thomas K.
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Hicham B.
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mark J.
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The smaller trucks need a ramp for loading items. It was very difficult to load heavy items into the truck.

Lindsay H. | Reservation |
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We did not need to use the storage so we cancelled our reservation but the process was easy and the person I spoke to at the facility was professional and knowledgeable.

Jennifer C. | Reservation |
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The process was easy, the unit was easy to access. The gravel driveways are a bit too rural though.

Moshe L. | Overall Experience |
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The kid at the front desk needs some basic lessons in customer service. He was completely un helpful and almost useless. He may be ok for sitting in a slow storage office all day but that is about it.

Michael C. | Overall Experience |
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Everything was perfect. From the staff that signed me up to the grounds being clean and safe.

Pete K. | Reservation |
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There’s nobody there to help you unhook your trailer. Thankfully I had a floor jack to lift the trailer off the hitch. They did let me drop off the trailer there instead of where I scheduled the drop

Michael C. | Reservation |
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Met with the gentleman on Saturday morning and he was great.

David B. | Overall Experience |
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My boat was stolen from this facility. I would not recommend anyone using it. The office was not helpful at all. There are no cameras covering the back or one of the entry/Exit gates.

Jacqueline F. | First Impressions |
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nice people

LEKEYA V. | First Impressions |
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The hours were incorrect and information about this being an affiliate location was not disclosed. I spoke to 4 U-Haul customer service reps.

SHAWNIE P. | First Impressions |
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Very nice service. Unit needed to be swept and cleaned but they did it right away. Easy drive up access to unit.

No reviews have been submitted for this location.

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