Customer Reviews for The Tackle Shack
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of The Tackle Shack
ann b. on
The folks at the Tackle Shop were outstanding. They made sure the trailer was ready for us, taught us how to strap the car onto the trailer, backed the trailer into the parking space when we returned, told us about the Uhaul on road service if needed, etc. We will always rent from them in the future.
Jim M. on
Keep doing what you're doing!
Jim G. on
Store manager was great. He helped off load the trailer and made the transaction so easy. Awesome easy experience.
David C. on
Very good service. Helped a stressful move.
Thersea L. on
Extremely helpful and pleasant.
jeff r. on
Customer service at this location was great. Very friendly.
Michael A. on
Nothing, process was very easy, friendly, and professional.
Gregory U. on
Nice and friendly folks that seem to really want to help.
Rachel P. on
It would have been helpful to be warned that our chosen drop off location was not 24/7
Ashley G. on
Dale, from the tackle shack, was very friendly, informative, helpful, and accommodating. My move was as smooth as could be with uhaul. Thank you again and would highly recommend in the future.
new england k. on
Friendly, easy experience.
Robert R. on
Couldn't ask for a better experience
Sharon C. on
The app is terrible.
Mark B. on
Nothing else to do ..... excellent experience.
KEN B. on
They are the friendliest people.
david r. on
Local staff (both pick up and drop off) were excellent. Friendly, professional, helpful. The regional/national staff who telephoned to tell me that the pick up location had moved... TERRIBLE. Aggressive, unpleasant, rude. Get rid of them! Rely on your local people!
Vicky H. on
The people at the tackle shack where very pleasant and friendly.
Austin B. on
The online Uhaul process was awful. Thankfully, the Tackle Shack knew exactly what they were doing !!!
todd l. on
After I left the building, and was told I was "all set," I was then charged for an extra day, even though I paid for an extra day up front. I tried calling the drop-off location, but no one answers the phone.
Bob M. on
Put navigation in the trucks in
David L. on
I was charged an extra $14 for no reason. I already paid for the insurance on the front end and now you're charging me an extra 14? For what? When I called, your rep said "for the insurance". Um... I already paid it. So you charged me $28 for $14 insurance. Someone explain this to me. Your rep was super unhelpful and had no answer to that question... Just said I'll file an objection and someone will get back to you.
dominic d. on
Excellent service. Quick and w
Mark P. on
Back of the truck had metal shavings all over
Marcus J. on
nothing well done
Daniel R. on
Very nice people - easy to work with
Alfred L. on
Very friendly and helpful staff at the Tackle Shack!
Billie c. on
I made a reservation a week in advance and was contacted two days before the move saying the location had no uhauls and my location had been moved. I had to rearrange all my plans it was added stress and frustration. I will never rent another uhaul again next time I'll go with budget.
Gayle C. on
Nothing - great sales people, very helpful, very nice - wonderful way to start the journey.
James H. on
I object to the additional day charge of $40 when I never even used the truck until Sunday morning.
John R. on
Very satisfied. Trailer worked fine and towed just fine for 390 miles!
Detra H. on
Everything was handled professionally and expeditously. Very courteous staff. Would recommend the location to family/friends.
jack s. on
top notch service and very professional could not have been any better I would rate them in the top 1% great gob
christopher m. on
Gentleman at the tackle shop was just a great guy and had me on my way on minutes!!