Customer did not leave a comment.Joseph B.
Customer Reviews for The Watering Hole At Smith Lake
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.William D.
Everything went smoothly, able to pre-register on line and utility trailer was ready at 12 p.m. as promised. Extremely pleased with process and service.John M.
Hire people who know how to do the job without attitude. We were paying for a service so your employees should treat the customer with respect as well as if the original place does not have all the equipment it is up to the area rep. to make sure they do.bart H.
Easy drop offDarrell B.
Sandy and her associate are very pleasant and professional. I appreciate their kindness. James Work Keystone Heights, FL.James W.
Drop this location as a licensed/authorized dealer. We made for and paid our reservation more than a week in advance and none of the additonal equipment (dollies and furniture pads) were available. We then spent the next 2 hours on the phone with Uhaul to locate the needed items which we were not able to actually get until the next day delaying our move extensively. On top of it, we were then charged an additional add and for a new rental for the missing equipment.Matthew D.
Customer did not leave a comment.Melanie B.
Customer did not leave a comment.Robert V.
Customer did not leave a comment.Janet P.
Customer did not leave a comment.Gregory F.
The lady there did not want to accept the trailer because they had a party scheduled for that night. Said the only way she would take it was if we parked it way down by the tree line next to the water. She really wanted me to take it to a different drop off place.Betty R.
Customer did not leave a comment.Julie B.
Can't comment on this location since it was not open when we arrived at 11:19 am even though the hours listed showed them open 11:00-8:00pm....go figureWilliam L.
I was told by several people â€œTake off your mask! Take off your mask!â€ when I entered to drop off the keys. Sorry, with COVID out there, I'm not taking any chances. I felt extremely unwelcome, gave the keys to someone and promptly left. I knew there were a lot of anti-maskers out there, but it caught me off guard to actually meet some.William S.
Customer did not leave a comment.Ginny B.
Customer did not leave a comment.MATTHEW C.
Very nice and friendly. Cute little store on the lot has everything you need!GARY H.
Excellent customer service. Very easy to deal with.Dan G.
Great folks. Would recommend to any folks.JAMES P.
Customer did not leave a comment.Daniel A.