Customer Reviews for Thunder Valley

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Thunder Valley

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Jerry D.
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Customer did not leave a comment.

Milford C.
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The trailer that I rented did not have a trailer jack on it. This is a very heavy trailer for.one person to lift from the ground to ace on the ball. Apparently the original jack had been broken or removed .

david S.
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Customer did not leave a comment.

STEPHANIE F.
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Thunder Valley, Sullivan In. During the day would probably be ok. At night is another story as there is no lighting, in the middle of nowhere. Treacherous gravel road, you're dropping off/ picking up a vehicle in the pitch dark with road and drainage drop offs. You won't be able to see for uhauls pictures....

JOHN A.
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GPS location off by 1/4 of a mile on a back road, operator of place was very nice, and explained that uhaul has been trying to change the address qps.

Helen R.
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He was so helpful and polite if was a great experience

Clayton D.
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Someone should not be allowed to have a uhaul dealer at their home. Was obviously not a business location. No one was there during their stated hours online. No one answered the phone either. Google maps also has the wrong location.

JAMES M.
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Customer did not leave a comment.

Austin H.
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The location's address, when entered into Google Maps, leads to the wrong location. The place you do end up at is someone's home while the actual U haul location is actually 1/4 to 1/2 mile away.

Tracy R.
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Customer did not leave a comment.

MATTHEW M.
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Before I found this location I waited on the U-Haul number for 45 minutes trying to schedule this. Once I found the local number everything went smoothly.

ANITA H.
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Customer did not leave a comment.

Roberta O.
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The gentleman was very helpful. The location is quite a bit off the beaten path. But once I found it, it was easy to drop off.

James F.
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Software was extremely difficult for the operator to use, had to start over several times. Took over an hour to rent 1 tow dolly. Tow dolly fender was very loose shook and raddled the whole trip, eventually fell off on my returning the tow dolly.

Tracy R.
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Customer did not leave a comment.

David F.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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