Customer Reviews for Top Tech Auto & Sons

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Top Tech Auto & Sons

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

TYLER C.
Rating:

Fix your system so it matches up with the actual times things are open.

Pamela L.
Rating:

Quick and easy checkout

DAVID M.
Rating:

Customer did not leave a comment.

Susan B.
Rating:

Although, I completed the check in process online to avoid the hassle of showing ID and make the transaction quicker. For some reason, I had to do the whole checking out the equipment process from the beginning. However, the young man name Cameron was very polite and made sure everything was done a quickly as possible. Cameron was by himself that day, and the phones were ringing constantly, he had people waiting to check out moving truck/vans. Cameron multi-tasked, while being polite, kind,and had a positive attitude. Great customer service by Cameron.

JONATHAN B.
Rating:

Customer did not leave a comment.

Shawna P.
Rating:

Have the equipment available that was reservedz I needed an appliance dolley and one wasn't available.

Jo P.
Rating:

No u-haul items available for rent only drop off. But drop off service was great

Ariana V.
Rating:

Customer did not leave a comment.

Brandon P.
Rating:

Customer did not leave a comment.

Pamela F.
Rating:

Dropped off the truck and trailer after hours.

RAYMUNDO M.
Rating:

Customer did not leave a comment.

Timothy L.
Rating:

A very convenient location to where I was - just down the street, basically. The truck was ready at scheduled time and customer service was awesome!

tami P.
Rating:

Nobody was wearing a mask.

Stephanie K.
Rating:

Customer did not leave a comment.

GENEVE N.
Rating:

Customer did not leave a comment.

GLENN H.
Rating:

Customer did not leave a comment.

David S.
Rating:

Customer did not leave a comment.

Ethel H.
Rating:

Joseph was very helpful and polite.

seth A.
Rating:

Customer did not leave a comment.

miguel R.
Rating:

Customer did not leave a comment.

Kevin G.
Rating:

Trailer was great! Towed excellent!

Cynthia R.
Rating:

Customer did not leave a comment.

Tyler M.
Rating:

Joseph at Top Tech Auto was very professional and made sure I got the best deal available. I strongly recommend this location for all your moving and hauling needs.

Ashley J.
Rating:

Joseph was super helpful and nice!

MARK H.
Rating:

Customer did not leave a comment.

Frank Q.
Rating:

Great customer service. They went out of their way to help us locate a trailer they currently didn't have. Then made sure we were set up properly. Drop off was easy and fast too. We would definitely recommend Top Tec auto & Sons.

JEFFREY T.
Rating:

I was charged for 2 days when I only had the trailer for 1 day.

MARLENE J.
Rating:

Customer did not leave a comment.

DUSTIN R.
Rating:

Customer did not leave a comment.

BRUCE B.
Rating:

I arrived at 5:01pm, one minute after they close. The employee who checked me out was still in the parking lot, so I asked if I needed to do anything after dropping off the trailer. He said, No. Then I get charged, and he collects, $20 for not taking a picture after he told me I didn't need to do anything. Dishonest.

LLOYD H.
Rating:

Representative was a 1/2 an hour late should make it a point to be on time.

Silvia M.
Rating:

It was a smooth transaction

Mary J.
Rating:

Uhaul was very dirty. Had broken ac vent highly disappointed. I would never want to rent again especially with this COVID going on I could of got sick.

Ruben M.
Rating:

Customer did not leave a comment.

GLEN DOUGLAS S.
Rating:

Put up better signage for where to enter to drop off equipment, parking around there is crazy makes it a challenge, appreciate the help moving vehicles to accommodate parking uhaul trailer with RV. Thanks!

reyna L.
Rating:

Friendly and efficient. Will to answer any questions. Made pick up and drop off very easy. Thank you!!

STEPHEN B.
Rating:

The office is quite stressed in the morning with lots of business. The office manager is very competent and friendly, but it does take 15 minutes extra to get out over other locations because they have so much business.

Jason S.
Rating:

Joesph was great was Quik and professional. Will be back here for future business

Robert W.
Rating:

Customer did not leave a comment.

ERNEST P.
Rating:

Customer did not leave a comment.

HANZ V.
Rating:

Customer did not leave a comment.

JACOBO A.
Rating:

Honestly in that occasion their priority is their own car place negotiation not UHAUL. When I arrived at the place the person incharge was on the phone with a client and i waited around 5 minutes and he never told me to wait till he finished speaking. When I went to give back the trailer the same thing happened. I wouldn't ever go back to rent a UHAUL at that place ever again.

Anthony W.
Rating:

Customer did not leave a comment.

Alexander C.
Rating:

The top tech staff were welcoming and friendly. A positive experience!!

MARICELLA G.
Rating:

To busy to have a U-Haul at this site and you need to update maps to find location

Carlos D.
Rating:

Customer did not leave a comment.

Eric B.
Rating:

Joseph was helpful and ensured the rental process went smoothly.

Maria M.
Rating:

Customer did not leave a comment.

Lizett F.
Rating:

Customer did not leave a comment.

ANAIS M.
Rating:

Clean your office. Spider webs everywhere. The staff was wonderful very kind. The office was a little dirty doesn't look good from a customers view.

Stephen C.
Rating:

Top Tech reply to the fact I needed the pickup another day was "SHIT" and there were right. Day 2 the pickup started doing weird shit & I think the trans went out. No way to tell as you have to crawl under the truck to check the dip stick. Used the pickup 1 day PAID for 2

gerald N.
Rating:

Would not bring trailer to Hemet for convenient pickup..

Tracy P.
Rating:

The entire return process was difficult. I did not understand that even though the facility was open that the person at the desk "could not" check in my vehicle. He told me I had to do it on my phone and gave little to no instructions. I tried calling the number and the person I spoke to also did not give me complete instructions. I tried "returning" the item via uhaul.com on my phone but did not get confirmation of my return. I though it was strange and went home. I decided to check online and it showed that my trailer was not returned yet. I called once again and was told I had to return to the place I had left the trailer and go through the process again. Once I got back to the location, I had to call again and was finally "walked through" the check in process. I finally got decent directions and was successful at returning the trailer. I did not like the phone/online process. I prefer checking in/out with a person in front of me.

Kevin L.
Rating:

Nothing

Zachary M.
Rating:

Customer did not leave a comment.

Diego A.
Rating:

Customer did not leave a comment.

Rosa D.
Rating:

Staff was very professional and helpful and with everything thats going on (Covid19) office was very clean

Richard R.
Rating:

Customer did not leave a comment.

Sean M.
Rating:

Customer did not leave a comment.

Leo M.
Rating:

Customer did not leave a comment.

william G.
Rating:

Quick and easy. Very knowledgeable employee

Taylor C.
Rating:

Get a bigger mailbox

paul L.
Rating:

Customer did not leave a comment.

gary H.
Rating:

Customer did not leave a comment.

Adrian R.
Rating:

Amazing service. Amazing work. Amazing process. Won't go to anyone again.

Evelyn G.
Rating:

Customer did not leave a comment.

Pam E.
Rating:

Customer did not leave a comment.

Elizabeth A.
Rating:

Amazing service. Will definitely go there from now on. So friendly and such a seamless process. I think the man may have been the manager but I was really impressed. Great service. Thank you so much!!

Brad R.
Rating:

Customer did not leave a comment.

Crystal G.
Rating:

Customer did not leave a comment.

Michael H.
Rating:

Very impressed with overall experience!

CHRISTOPHER M.
Rating:

The guy who was working there during pickup and dropoff was very friendly and helpful and a super nice guy.

alex L.
Rating:

Customer did not leave a comment.

Xavier V.
Rating:

Customer did not leave a comment.

David R.
Rating:

Customer did not leave a comment.

Gary M.
Rating:

Nice people efficient

David A.
Rating:

Customer did not leave a comment.

Robert B.
Rating:

Outstanding customer service

Louis P.
Rating:

Overall satisfied.

Steven T.
Rating:

We were not shown how 2 check equipment back in on phone and used 13 verification codes b 4 getting job done. Didn't know we had 2 b at location 2 check in after hours. For corporate uhaul u need 2 put check in truck/trailer, not just truck check in. Also phone csr needs 2 know how 2 help with returns on my phone.

Robert H.
Rating:

Friendly and helpful Great customer service

Jason W.
Rating:

Customer did not leave a comment.

Craig D.
Rating:

Easier drive-in / drive out would be a plus, but the location is what it is. Otherwise smooth, easy transaction with no hassles regarding the equipment. Hoping I don't have to move again, but will definitely use U-Haul and this location for other things.

Jeff C.
Rating:

Customer did not leave a comment.

Regina Ann S.
Rating:

Was billed an additional $20 even though I returned my uhaul well before 8pm. Called to get it refunded and was denied.

Thomas B.
Rating:

Customer did not leave a comment.

todd C.
Rating:

Customer did not leave a comment.

Mariellen B.
Rating:

Customer did not leave a comment.

Roderick H.
Rating:

Customer did not leave a comment.

Marcellus J.
Rating:

Customer did not leave a comment.

Richard F.
Rating:

Helpful and friendly. Highly recommended

WILLIAM S.
Rating:

Customer did not leave a comment.

Joseph H.
Rating:

Customer did not leave a comment.

Travis H.
Rating:

It took nearly 45 minutes to pick the truck up using the after hours pick up procedure. Also, moving pads were not in the truck even though I ordered them and the truck was dirty as if someone had gone through a lot of mud. I don't mind the mud, but when one of the things you ask of us is to make sure it's clean... that's a problem.

walter M.
Rating:

Customer did not leave a comment.

Shane M.
Rating:

Customer did not leave a comment.

Albert S.
Rating:

Customer did not leave a comment.

Erica D.
Rating:

It was difficult to use the app to check in. The screen froze on times where I had to upload photos of existing damage.

Noah C.
Rating:

Joseph did an excellent job assisting me in acquiring a trailer at the last minute. He went above expectations with his service. I had a reservation at another location and when I arrived to pick up the equipment the other location had closed early for the day. The national coordination center found a trailer for me at Joseph's location and redirected me their. Once I arrived at Joseph's location he was at lunch, once I called him informing him of the reservation that was transferred to him literally minutes prior. Joseph cancelled his lunch and immediately returned to complete the transaction. He then meticulously inspected the equipment and conducted a thorough safety inspection of the equipment including ensuring the lights were functioning and communicating properly with my vehicle. Even though Joseph's location is farther from my home I intend to continue using Joseph's location in the future when renting equipment and other services available at his location.

Jesse M.
Rating:

Great customer service. Easy process.

No reviews have been submitted for this location.

Back
To Top