Customer Reviews for Tower Self Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Tower Self Storage

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Patrick W. on

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Erika W. on

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Joseph W. on

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Great staff.

Bruce C. on

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customer service is great! Keep it going...

Bruce C. on

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Just keep the good customer service that you have now!

Chase T. on

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Everything was fine …. respectfully, Charlotte Weirich

Edward G. on

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I have to say Amanda was so helpful !! I had questions and she answered all. I needed and extra day and that was not a problem, Thank You Amanda.

Ryan R. on

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Amazing people.

Robert N. on

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Steven M. on

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Denise M. on

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Elizabeth R. on

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Marc R. on

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I called a different location first and they didn’t have any trucks and the person couldnt tell me what size trucks were available. The second location I called didn’t answer so I drove down there and the lights were on but the door was locked and it was within business hours. Finally I called this location and the guy who answered was quick smart and knowledgeable.. when I arrived to get my truck the lady that helped me was also quick smart and knowledgeable. Overall great experience at the Waldorf location.

Tanyelle D. on

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Demetria K. on

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The girl that check me In and out is always nice and easy to talk to. She even stayed a few mins after 6pm today (closing time) to check me out. This my second time meeting her and she has excellent customer service and very friendly.

ROBERT S. on

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There was nothing to improve except allow tenants trash access.

Fred B. on

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Audra T. on

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Mary V. on

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There is nothing to improve. The customer service representatives were helpful, patient, and efficient. And a serious PLUS, the bathroom was especially clean and nice. Keep up the good work.

Jennifer D. on

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De Anthony J. on

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Good service

Tamara W. on

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Anthony V. on

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They were okay not the friendliest and the thing was dirty when we got we was nice enough to sweep it out to bring it back and that stuff that we slept out of it wasn't even from us.

John S. on

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Evelyn B. on

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Antoinne J. on

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Blair P. on

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The lock on the tail gate did not work.

Melissa A. on

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Fred B. on

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dominick B. on

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Valerie F. on

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I had a wonderful experience thank you

david B. on

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Ruth M. on

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Samarasimha B. on

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??

Jack S. on

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truck needed windshield wipers very badly. I am lucky it did not rain, the blades are worn to the point they are scratching the windshield.

Ramir C. on

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Did not have the equipment I reserved for. Terrible..