Customer Reviews for Trexler Hardware

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Trexler Hardware

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Peter M. on

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Crickett C. on

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James N. on

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Mary F. on

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Service was helpful and efficient. Call ahead and reserve. Easy pick up

Lawrence M. on

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Thomas S. on

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Donald M. on

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Dorene L. on

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Robert M. on

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LARRY B. on

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David P. on

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Paul C. on

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Sandra B. on

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Michael R. on

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VINCE M. on

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Great service and great people

Nancy M. on

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They were great very accommodating. Friendly staff

Yvonne B. on

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Very convient service location. Very good and personal service person.

patrick W. on

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David H. on

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The truck has had a "hard life". There was too much play in the steering wheel and it was like "driving a bucket of nuts and bolts".

Jonathan R. on

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Michael W. on

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Jeffrey H. on

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I have no complaints about either the pickup or drop off locations, but don’t change locations on a customer arbitrarily. I had both locations changed on me with NO explanation as to why. I picked both sites due to the proximity to where I was at each end to eliminate extra mileage as this was a long move. This put me dangerously close to going over my allowed mileage. If you do this, you need to adjust the mileage estimate up to account for this.

Kenneth S. on

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Clarify pricing. I was expecting the advertised $19.95 daily rate, but was charged a daily rate of $79. I was also charged a $25 cleaning fee when the truck was noted as dirty when it was picked up, and I did not do anything to make it dirtier.

Debra W. on

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ron S. on

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Very friendly very accommodating pleasant experience. Equipment wasn't anything to brag Not their fault

Thomas M. on

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The Trexler's went above and beyond, as they always do, to make my experience perfect.

david C. on

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I had no problem with the location that I got the truck, the problem I had is that I made the reservation at the location which I picked up at, but Uhaul changed my pickup location with out asking me!! I picked the pickup location for my convenience, so why did you take it upon yourself to change it?? Bad for business I was not happy and Trexler Hardware couldn’t understand it either!

Jeffrey N. on

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Robert W. on

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Aaron C. on

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Warren F. on

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They are friendly, very courteous, and extremely helpful in getting your item hooked up to my truck.

philip K. on

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Kenneth W. on

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Russell R. on

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Gary G. on

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Friendly helpful service. Need more training on loading tow dolly. He incorrectly connected the tie down straps they loosed during my towing caused my front tires to twist. Didn’t cause any damage but took me over 1/2 hour to unravel the straps when I went to unload my car.

tammy P. on

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Such a convenient location, easy in and out. Clean truck. No hassle rental experience which is very much appreciated on moving day which can be stressful enough on its own! Thank you so much!

William V. on

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Lawrence M. on

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BILL S. on

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Check out was slow due to only one person operating Hdwe store and handling uhaul checkout. Other than that, everything was fine.

Agustin G. on

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George R. on

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Michael B. on

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Wonderful guys, quick check in

Mary Lou H. on

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very friendly and helpful

Zach H. on

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Nice folks and helped out hooking everything up.

Mark S. on

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dropped it off 2 days early no refund given. ---- always thought the beauty of u-haul was you could go one way ---- so expensive [ $ 600 ] for the " privilege " of only going one way

Thomas J. on

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Brand new van which was wonderful. Folks at Trexler Hardware are great.

Gary W. on

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David L. on

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Emily D. on

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Ellis C. on

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George B. on

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eugene S. on

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I think you should be a little more truthful with advertising .69 Cents a Mille is only for during the week.

chris D. on

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I ran into a problem because I had the wrong size ball. They allowed me to use their tools to replace it. They could have just said too bad. Great staff and very helpful!

THOMAS M. on

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Clayton H. on

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Paul P. on

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Trexler was very professional and efficient. Truck was clean and ready to go.

Marcy K. on

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Mitchell F. on

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william S. on

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When I rented the truck I did it on line to save time when I picked the truck up. Once I got to Troxler Hdwe, I had to do everything all over again like I had never reserved it on line. Troxler also had trouble putting the reservation in on their reservation pad which took even longer. Once I received the truck, everything went smooth. The truck performed well and the turn in rocess went very smooth and fast.

ronda B. on

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Everything was easy and priced very reasonably! My experience was amazing and I will definitely use this location again if I need another rental!!

Denise D. on

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Kyle H. on

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dan A. on

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RODNEY L. on

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The hand truck and blankets were not on my truck for a 7am pickup. I hand to wait at the location until 8am for the facility to open then I was told they didn't have any appliances hand trunks. I never got off to a more frustrating start with uhaul. Never again!!!

Andrew S. on

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Excellent service and advice.

Megan B. on

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Quick and easy drop off.

KEVIN B. on

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Very Friendly service

BRIAN S. on

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Fred F. on

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Patrick M. on

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Paulette L. on

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The lights did not work on the trailer and I was driving at night. I needed a 6x12 utility trailer - the gate is barely 5' wide. Drove to my destination to pick something up - it would not fit on the trailer. I towed the trailer and could not use it at all. I was told that was the biggest trailer available. Wasted time and money with uhaul.

JAMES E. on

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Brian V. on

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gary G. on

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Right on time. Truck was clean. We made a the right choice using u-haul for our NC move. Highly recommend !!!!

GARY L. on

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It was easy to rent a truck at Trexler Hardware. There are several gas stations nearby to fill gas after using the truck.

Andrew S. on

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Thomas S. on

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MICHAEL S. on

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Make sure the vehicle is clean

ALAN C. on

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CHRISTOPHER K. on

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Great customer service

Leonard H. on

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No commments

Kris B. on

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no issues Thanks

anestastia S. on

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ichro H. on

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Teresa W. on

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Drop off was after hours so we did not meet anyone from this site

BILL S. on

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This was a very good experience renting the uhaul van from Trexler Hdwe. They had everything ready when I arrived so there was very little waiting time. I would recommend them to others.

Ebony N. on

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edward B. on

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Not a thing !!!

Brenda L. on

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Michael C. on

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Very positive experience.

dave M. on

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lower the price?

MICHEAL K. on

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Excellent customer service. Very helpful in all aspects. Would highly recommend this location.

KELLY A. on

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MASLIN K. on

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Very helpful and accommodating business. Eased my stress.

debbie D. on

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Lower rates

Mary F. on

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KERYN V. on

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Keep up the good work and great customer service!

paul P. on

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Best rental experience. Clerks were efficient and courteous. Equipment was exactly what I needed. Price was as advertised.

John S. on

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Gerald V. on

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