I had the worst experience with UHaul. They made my order wrong, were days late, never responded to my concerns, and would hang up on me on almost every call.
Kodi C | Overall ExperienceCustomer Reviews for U-Haul at Del Monte Ave
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The staff recommended someone who could move my uboxes to my place for unloading. It saved me a lot of time and money to not have to unload at Uhaul.
Diane S | Overall ExperiencePoor promises made and then unfulfilled until pressured. Finally received my UBox today 8/24 from 7/28. Repeatedly charged for service not received. The managers finally got billing and box to me.
clintin c | Overall ExperienceThe manager never spoke with me, but indicated to transport scheduling that he had contacted me. It was the worst moving experience. Horrible customer service.
Debbie B | Overall ExperienceGreat service!
Kelsey D | Overall ExperienceIt was an excellent experience.
Ala S | Overall ExperienceFantastic Location. After many messy and unresolved issues from the originating location, the store manager Alfredo went out of the norms of typical customer service to ensure everything was fixed.
JOSHUA M | Overall ExperienceI had a terrible experience with the company uhaul about a ubox but this facility and general manager Alfredo made me so much happier! He called me and couldnt apologize enough for my other experience
Jennifer H | Overall Experience