Customer Reviews for U-Haul de Montréal-Ouest - déménagement et entreposage

Rating:

3.0

The wait time was excessive, approx 45 minutes. The was only one person at the front Desk. Parking was limited to are as that disrupted the flow

Rating:

1.0

No service at location. Horrible wait time. Équipement not ready

Rating:

5.0

All was great I’ve been renting at this location for years and I will continue to do so 👍

Rating:

4.0

As a customer, I don't feel comfortable to be in the presence of a pit bull dog on the premises and which is not on leash. Customers should not have to accomodate the presence of dogs, in particular a pit bull.

Rating:

1.0

I rent a van I arrived before the time I got to wait after the closing time also he was alone people waiting . there's so much they asking for return of the van .I call to make sure they receive the key the agent Hamel was very impolite. I always go on Normand street U-haul never have a problem the people are very nice.

Rating:

5.0

Communication on-line strictly in French, whereas I've been always been an English speaking client. Why ? More importantly, how can you disregard the basic communication needs of your clients ? Why are you treating the English language as some form of gonorrhea? Why is something as simple as communicating in the language of choice forbidden? Who pays your salary, the government or your customers? Hotlubo.hotmail.com

Rating:

1.0

It was not clear the location to park the truck. I had to move truck into line up after parking it the frist time. check out was some guy seating in a chair texting on his phone saying to me "your good to go" no print out.

Rating:

1.0

Check the gas in tank check if the tailgate is working properly check if the cargo area is clean or not and check if mirrors are loose or broken because that’s a safety issue

Rating:

3.0

Improve customer service at desk to better answer questions about reservation.

Rating:

1.0

Customer service, the worst I've seen yet. Ignorant, didn't speak in English, was rude and didn't understand basic instructions. The next day when I arrived in person, she was sitting inside with sunglasses on. The second agent was a little better but still argumentative telling me his computer says I wanted to rent for 2 weeks when I just told him it was for 3 days and maybe the other agent didn't do their job properly. Upon inspection of the trailer I noticed one wheel was very lose, and then he said well I can't give you the trailer and I don't have any more but I will send you somewhere else. No understanding that I didn't have time for that and that the trailer should have been inspected by them beforehand. Finally after arguing with him saying give me another trailer bigger then, still not my problem because I was on a schedule, he made some calls and gave me another trailer. His machine for payment did not work, I had to use debit and he told me I had to come back with my card on Monday to drop the trailer. I did then he tried to tell me I was late by a day and I needed to give a specific time of return and tried to extort a payment, i flat out told him not a chance and then he dropped it. This was my first and worst experience with a U-Haul. I will not return to that location again. Other then that U-Haul is usually much better.

Rating:

5.0

Excellent service and equipment

Rating:

1.0

My experience with U-Haul's auto transport pricing has been extremely disappointing and has seriously affected my confidence in the U-Haul brand. Charging customers approximately 300% more for the identical service simply because they live in Quebec is unacceptable. The same U-Haul auto transport rental in New Brunswick costs roughly one-third of the price. A comparable U-Haul rental and transport arrangement in the United States would also come out to approximately one-third of the cost, even after accounting for currency exchange. This is not a comparison between different companies or different services. These comparisons are based on U-Haul's own pricing for the same equipment and the same service. The significant price difference cannot reasonably be explained by transportation costs, exchange rates, or normal operating expenses. This is excessive regional price discrimination. Customers in Quebec and Ontario are being charged dramatically more for the identical U-Haul service without any reasonable cost-based justification. Responsibility for these pricing practices lies with the Ontario and Quebec franchisee. By allowing these pricing practices to continue, the franchisee is damaging the U-Haul brand, burning customer trust, and driving away customer loyalty. A company's reputation is built over years but can be seriously damaged when customers feel they are being taken advantage of because they have limited alternatives. Your company benefits from what is effectively a monopoly in this market. Customers have no practical alternatives—none. If meaningful competition existed, I would have chosen another provider immediately and without hesitation. The only reason U-Haul receives my business is because customers in this region have no realistic choice. I have also seen similar situations where customers in Quebec face limited options due to regional market conditions, only to encounter significantly higher costs once those alternatives disappear. This creates the perception that customers are being penalized based on where they live rather than being offered fair and competitive pricing. The day a credible competitor enters this market, I will move my business without hesitation or regret. I will gladly leave U-Haul behind. I will also share my experience with friends, family, colleagues, and others considering U-Haul services so they can make an informed decision before renting. These pricing practices are disappointing and unacceptable. Customer loyalty is earned through fair pricing, transparency, and respect—not by charging significantly more in regions where customers have limited choices. I request that this feedback be reviewed beyond the local franchise level and brought to the attention of U-Haul corporate. This issue is bigger than one rental transaction; it is about how regional pricing decisions are affecting customer trust and the reputation of the U-Haul brand. I expect a clear explanation of how this pricing disparity is justified and what steps U-Haul is taking to ensure customers across Canada receive fair and consistent pricing for the same equipment and service.

Rating:

5.0

Wonderful

Rating:

3.0

Charged me for covers that I did not request (not sure if that was a language issue on my side, but there weren't any on my reservation). The fuel indicator on the contract was above what it actually was on the gauge. Not this particular location's fault, but the scheduling my pick up was a real hassle... they sent me to a different location and I only found out that the truck wouldn't be there upon arriving. I had to call and wait for over 45 minutes until they redirected me to this place. That caused my move to be delayed in hours, and the moving team that I hired almost couldn't make it because of that. I ended up getting to my new place late at night instead of early evening.

Rating:

1.0

0/10 experience at this location

Rating:

1.0

We waited an hour and a half to rent a pickup truck. No one cared about us. The employees were very disrespectful. I will not choose you again.

Rating:

5.0

Really good service

Rating:

5.0

Le seul point négatif: ça sentait l’urine dans la van. Le personnel est très efficace. Merci

Rating:

1.0

Huge line up for 9.00 a clock, only 2 clerks very slow, van was full of dog hair and was smelling horrible inside from pets transportation I guess. Also the yard had many garbage items left by customers I guess and looked terrible as well

Rating:

5.0

Have signage that indicates where clients return keys .. I walked around the whole bldg to find the office we almost left thinking we had Wong location. Other customers on site ran into same situation

Rating:

3.0

The truck got me through my 150 km drive, but the overall experience was frustrating. 1. App Check-In & Fuel Discrepancies: For the second time in a row, the Android app cut out before completing the check-in steps. Because of this glitch, I was completely unable to report that the actual fuel level in the tank was lower than what the app expected me to accept. 2. Terrible Cleanliness: The interior condition was unacceptable. The cabin was covered in dust, and the steering wheel was so filthy that I had to stop, buy a box of wet wipes, and use 10 of them just to scrub the grime off. Customers shouldn't have to detail a rental vehicle themselves before hitting the highway. 3. App Checkout Failure: At checkout, the Android app just spun endlessly. I finally had to log in on my spouse's iPhone just to successfully complete the process, as the iOS version seems much more stable. Whether it's a compatibility issue with certain devices or just a buggy Android build, both your vehicle maintenance and your digital experience need serious attention.

Rating:

3.0

I booked a truck for 2pm pickup. But I got the truck at 3:30pm.

Rating:

2.0

U-Haul in general not necessarily the workers of that location … but it’s July 1st. It’s obviously going to be the busiest time, so why not be better prepared? It’s not okay to make customers wait in line for 2 hours until getting the truck - when you reserve it ahead of time. It should be there on the time. I understand waiting maybe a 30 minutes wait but 2 hours is crazy. Leaving your desk and not coming back without any explanation- we were barely given any answers, very vague, all the employees just kept leaving and going in and out. It’s was just a mess and very disorganized. Then I get called the day after saying I didn’t bring back my truck?? Not the greatest service. It’s understandable that it’s busy cause it July 1st but then be better prepared for anything that can happen and have better customer service.

Rating:

1.0

Had to wait 3.5 hrs in line before getting up to the counter, and then being told that my rental trailer wasnt there and that it had not been returned and is 8 days overdue. I had booked this trailer 1 month in advanced in the hopes uhaul would make sure that it would be at the location. But NOPE. What a terrible company to deal with

Rating:

5.0

The equipment was as good as can be, it’s just that the previous renter had damaged it. The location was extremely busy but it was understandable. Everyone there was helpful and I would refer anyone to this location in the future.

Rating:

1.0

I had a reservation for June 28, 2026, at 12:00 PM. I made my reservation online on May 30, 2026, almost a month in advance. In June 28, I arrived half an hour before my reservation time. I waited in line for two hours before reaching the counter. Finally, when I spoke to an agent, he informed me that there were no trucks available! This is truly terrible! When I asked when I might get a truck, he replied that nobody knows, maybe in an hour, maybe in two hours, or more. I could rent a truck when it returned from the previous rental. The manager explained that the reservation is made by the system and the agents are not responsible for this situation. This was a truly terrible situation for me: I booked elevators at two different buildings, asked my friends to help me move, and in the end, I was left without a truck! At 4:00 PM, I finally received a van instead of the 10-foot truck I had ordered. I understand that this is a difficult time for moving, but I thought your company would be more serious about its customers. I had a truly awful experience and I wouldn't recommend U-Haul to anyone in the future.

Rating:

1.0

4h30 wait. Understaffed, app not working so the did the mobile page. No chairs, drinks or food were offered to us for this ezcessive waiting in the heat.

Rating:

1.0

We arrived at 8:45am for our 9am pick up. We received our truck at 12pm! (everybody there had to wait for hours and some people didnt get a truck that they had rented!!!). Absolutely ridiculous lack of organization.

Rating:

1.0

Respect the location reservation. I was suppose to pick the truck in Saint-Jean-sur-Richelieu. I had to pick the truck in ville Lachine for 9 am and receive the truck at 12h30. I had to pay the 4 movers 2 and 1\2 hours to wait.. The day after,I received a phone call to ask me if I bring back the truck.... Not satisfied of your service.

Rating:

1.0

I waited 3h to get the car. The app for check-in was failing. Only one person on the counter. There was no cap on the gas tub and I had to wait 30min more. And I paid extra fee for gas I didn't use. Worse service ever!!

Rating:

1.0

You need more customer service who can speak English and French. Someone that answer calls. All the customer agents in this location very unprofessional! They put you on hold right after they answer the calls and put you on hold for long hours! Bad on communications and wrong informations! Was told $1 per milliege! On the day of pick up the truck they change is $1.95 double the price. Very bad customer service

Rating:

1.0

we waited 4 hours for an existing reservation. Absolutely abysmal experience, this location is run by morons.

Rating:

1.0

Absolutely terrible check-in experience. The app wasn't working at all, and there was only one person working the desk with a line of 25 people. We spent 2 hours stuck in a line that barely moved. Completely unacceptable understaffing and poor service

Rating:

4.0

verry helpful knows his job well 5 stars

Rating:

1.0

On my short time there I saw quite a chaotic situation with tons of problems - They seem unable to meet the workload in terms of staff. Tons of customers waiting in line for hours while 2 employees run around trying to find keys of trucks - As a result everyone gets their truck super late, like an hour to two hour late - People who got told to "skip the line" because they filled the app form had to wait in line to get a key, I was in that line and waited 50 minutes -Every customer is super pissed and employees are rude and out of patience - A customer even tried to cut in line by bribing an employee (gave them 20$), there was a confrontation over that between customers and the staff did not resolve it As another customer in line pointed out, it really felt like we were in a 3rd world country. This experience will mark me as how bad customer service can be. It's really rock bottom

Rating:

1.0

1h plus waiting time to get the rental truck. Staff did not try to accelerate service or explain that the process could go faster through the app. Adding insult to injury , uhaul overcharged me 35 km and the Billling process is not completed. Uhaul truck rental was by far the most stressful part of my moving experience.

Rating:

1.0

We arrange self check, arrive on time for the appointment time, the truck is there, we find the key box, but no keys to be found in the box… We had to spent close to 90 minutes in the office to see an employer who told us they don’t put the keys in the box for self check in pickup. What’s the point of self-check offering? Ridiculous management.

Rating:

2.0

no truck available even tho we had a reservation, rude employee with attitude that does not want to find a solution for us, his collegue helped us 45 minutes later at least, truck not in good condition there was a light saying the breaks needed fuel that poped up while we were on the road

Rating:

1.0

Waited 2 hours in line to pick up our truck. There was one person at the cash and he did not serve anyone for 1 hour. Then his colleague opened a second cash and proceeded to pass people. The first employee managed to process 2 clients in 2 hours. This was the worst service I’ve ever seen.

Rating:

1.0

Incompetent and lazy employee. I showed up and he said he did not have a van for me. Did not try to investigate further. In the end the person returned the van and left the keys in the van so U-Haul did not know the van was returned. But he refused to help beyond telling me there was No van. I waited 3 hours to get the van.

Rating:

1.0

Réservation à 08h00 pour un camion 10" prise de possession à 9h45 , plusieurs personnes dans la même situation

Rating:

2.0

Reçu le camion plus de 40 minutes après heure prévue (même si toutes les données étaient dans l'application). Le premier véhicule était défectueux (porte de chargement ne s'ouvrait pas).

Rating:

3.0

S’´assurer que les véhicules et remorques sont stationnés de manière à faciliter la circulation. S’assurer de remettre au client la Remorque au client à l’heure de sa réservation.

Rating:

1.0

2 hours and half to pick-up the truck!!!!! They charged me for the gas even if I only use the car for 40 miles , didn't took a photo for the truck board, please do or they will charge u

Rating:

1.0

2 hour wait! One clerk on the busiest weekend of the year. Showed up at 8:05 for an 8:30 reservation, the trailer was attached to my car at 10:40.

Rating:

1.0

They overcharged me 27bcad as well I had to wait for 3 hours for getting a car , disgusting

Rating:

1.0

I brought back the truck before my 4 hrs and stiii was charge Full price n also I put the gas at full and still was church full price so explain why charge the extra hours if I did not use it

Rating:

3.0

La réservation que j'avais placé depuis 3 mois a été annulée la journée avant mon déménagement a cause que je raportait le camion a un endroit différent. Mon camion a été donnée a une dame qui avait réservé une semaine avant la date mais qui ramenait le camion au même endroit. Imaginez le stress que ça peut causer la veille d'un déménagement quand toi et tes amis on prit congé et que tu doit payer 350$ de frais pour réserver l'ascenseur dans ton immeuble et que le prochain disponible spot est dans 3 semaines. J'ai du refaire 3h de route pour ramener le camion le lendemain à Montréal car c'était la seule façon qu'on me loue un camion . Avant de déplacer ou annuler une réservation, vous devriez vraiment contacter les clients pour connaître les repercussion sur le déplacement ou l'annulation de leur réservation. Aussi, vois devriez donner priorité aux gens qui réserve en premier et ne pas transférer leur camion a des réservation faites après eux. Heureusement, le personnel de la succursale Montréal Ouest étaient tous des gens géniaux et ils nous ont aider avec le problème et mon créditer 200$ sur mon coût total. Je remercie le jeune homme qui nous a aider.

Rating:

5.0

azziz was so nice and made the whole experience easy and time efficient

Rating:

3.0

Basically I am not happy with the invoice service.

Rating:

4.0

When I entered the U-Haul office the two attendant's were already busy with one client each, however they did not acknowledge my presence. No smiles, no "we will be with you in a moment" at a certain moment the two clercks were talking with eachother about non related work subjects, they were clearly not in any hurry to serve me. After 15 minutes another employee walked in and acknowledged me with a smile. This is not my first time using the U-Haul services and it seems that they are never in a hurry or happy to see me nor serve me. I think that customer-employee professionalism needs to be instilled.

Rating:

3.0

Well, first of all they seemed to be very low staffed - only 2 persons for like 15 customers. We waited an hour to get our truck, and luckily it was ok. Two persons in front of us were waiting for 1.5 to 2.5 hours because their trucks didnt exist. Also, when I brang the truck back, it was after opening hours and I was told to go through the back alley so that the camera could see my plate, but the 10 persons before me chose to park their trucks in the alley... So I guess the return parameters were not explained very well...

Rating:

1.0

Same as previous comment, but at dropoff, because of the issue with the contract, I was assured I would get a phone call from a manager to discuss the contract before any charge was made to discuss the issues. Instead I just get an email receipt with additional charges and no phone call. I will never be using uhaul again and I will be telling everyone I know to use enterprise or other options.

Rating:

1.0

Tu prends une réservation tu arrivé y a pas de camion

Rating:

2.0

The woman was really rude to us. The client service could have be better

Rating:

2.0

Ça prit 1h30 pour obtenir les clés

Rating:

1.0

Je ne recommanderai jamais uhaul Dernière fois que je travaille avec vous Je voulais une remorque fermée J’ai eu une remorque ouverte Il a plu toute la journée J’ai du attendre 2 heures avant d’apprendre que ma remorque n’était pas là Le système a planté Impossible de payer en comptant Revoyez vos processus

Rating:

1.0

We reserved a truck a month ago, and went for contact less pick up. Showed up at the location, was told the system was down and that that they’ve just been handing off trucks on a first come first serve basis. So there was no more 15 foot trucks available and they charged my credit card even though we had never received a truck. Had to call customer service for a refund and compensation. Very frustrating, and inconvenient for our moving day.

Rating:

3.0

The employee was rude and unhelpful. The signing in process was much longer than the other U-Haul I usually go to and I just left there stressed.

Rating:

5.0

Keep up the good work

Rating:

1.0

We arrived 10 minutes before opening in anticipation that there would be many people racing to collect their rentals for they busy moving season. Pleasantly surprised, the doors were open and we entered to collect our rental. We were sternly told by the workers that they would not serve us before 7:00 a.m. We awkwardly stood there for ten minutes, waiting for the clock to strike 7:00. When finally served, the kiosk wasn't working correctly as the credit card machine wasn't correctly seated in its port. While staring at us waiting for their shift to start, they could have ensured that the machine was working correctly in anticipation of the rush.

Rating:

5.0

Thanks you

Rating:

5.0

First time going to U-Haul and definitely won't be the last. Great team over there, very friendly, and equipment is well maintained.

Rating:

1.0

Asked if I had anything else to do, confirmed that the drop off location was okay and wouldn’t be charged extra for the change since it was offered by the system. The manager of this location confirmed with was fine and no extra charges would apply. Arrived home 20 minutes later and was charged an extra 101$. The employees and manager were terrible.

Rating:

5.0

Nothing great staff great price don't change anything

Rating:

4.0

trailer and accessories available on time and in working condition, contract and costs as advertised, well done

Rating:

5.0

Staff were confused and wrote the wrong name on my storage contract. I was charged another month of storage when I spoke to several people about cancelling my storage contract. I'm never using U-haul again if possible.

Rating:

2.0

There was a single employee on a busy rainy Saturday morning, and he was clearly overwhelmed by the volume of clients. It took over an hour just to pick up the vehicle, delaying the start of our move significantly. It is mind boggling that this location did not deem it wise to provide more staff on such a busy day.

Rating:

1.0

Not enough staff resulting in a 30 min wait.

Rating:

4.0

My rental was on Saturday morning, however, be careful to manage the flow to limit waiting time in the line.

Rating:

5.0

My first experience with U-Haul was extremely disappointing. I reserved a storage unit with specific dimensions, only to be told upon arrival that the unit was unavailable. I don't understand why your system allowed me to reserve a unit that wasn't actually available, sent me an email confirming the reservation, or why I wasn't notified before arriving. The only alternative offered was a smaller unit at a higher price, and I was expected to pay the difference. It's unreasonable that your company's inability to provide the reserved unit became my financial burden. Because I had already arrived with movers who charge by the hour, I had no choice but to proceed. The process of creating a new contract for the smaller unit took an additional 30–45 minutes, resulting in extra moving costs while my movers waited. The only positive aspect of the experience was the moving team, who managed to fit all of my belongings into the smaller unit. Otherwise, the entire situation was a frustrating waste of time and money caused by poor inventory management and communication.

Rating:

5.0

A cause du traffic aux heures de pointe, à éviter le secteur sinon très facilement accessible Personnel très courtois et serviable

Rating:

4.0

I have had some type of locker at this facility for about 10 years. I have seen a lot of staff go through this location. Most staff have been polite, helpful and provided good service. I find the present team very good, they were nice, kind, helpful, and we're doing their very best with the tools and knowledge they had. Several people went out of their way to be helpful and assist me in moving out, arranging u boxes etc... They are greatly appreciated. The manager in particular Yousra went out of her way to help above and beyond on several occasions. There has been some improvement overall in the areas that have been lacking in the past, but there is still need for better support for the staff to be able to do their jobs better. 1. It is still very difficult to reach an actual person at the office, and speak with someone if you have an actual concern that is relevant to that location. I know the staff are vety busy, and it is difficult to respond at times, but leaving messages also rarely results in a response. It took over 1 year to have an issue resolved that included compensation from insurance due to damage from an air conditioner leaking inside my locker. I was pleased with the quick and immediate response from the employee on duty when it was discovered and it happened, but the follow up to place the insurance claim and be compensated took over a year, with no one at the store knowing anything about the process, and great difficulty in connecting with management to get it remedied. I am glad it was finally completed but it took far too many " lost calls" in the process. 2. The high turnover of staff has been problematic from the start. Employees often only being there long enough for a long term storage renter to learn their name to be changed again. Each new staff member having to learn the process at the customer's expense. I am hoping that this present crew will be around for a while they seem.very good. 3. Please make sure your employees are given the proper knowledge of how the U Box system works, how customer's can communicate with UHaul when the packing is complete, be able to explain the process to clients. Everyone went out of their way to help but unfortunately they were not sure of what the answers were to my questions and after I was waiting on hold for 45 min. , they helped the best they could, which was much appreciated. There needs to be a more effective and easier way to communicate with management and other UHaul departments. 4. Although I do understand the reasoning behind the limited access hours to the indoor storage facility, I was very disappointed that this had been changed. I had originally paid extra to have extended access to the indoor facility which made things much easier to access my locker during evenings and holidays. Now that this service is no longer available, I found it more challenging to complete my tasks within the alloted time.

Rating:

5.0

J’ai très apprécié

Rating:

5.0

Professional, courteous, friendly.

Rating:

5.0

Pas des commentaires

Rating:

3.0

there was the one instance where the strap on the door snapped off and hit me in the face and scratched my glasses. I brought it to the office and spoke to the clerk. He took my information and said someone would get back to me and the strap would be repaired right away. I never received any communication nor was the strap repaired. then I received a letter that the rates were going up.

Rating:

5.0

Good service thank you

Rating:

5.0

Good °Service

Rating:

4.0

My experience with U-Haul was very satisfactory, the staff had been very respectful and helpful. I would certainly recommend U-Haul storage to anyone.

Rating:

3.0

my storage door was broken for months and was never fixed…. the employees said they had escalated the case to the person that needed to fix it and never got a response … I could never lift it myself so i always had to bring someone with me

Rating:

4.0

Excellent service, great location, locker easily accessible. My only negative comment is a few items (upholstered chair, blankets) were in terrible condition as they were completely covered in rat poop, obviously ruining them. If not for that, would have been 5 stars

Rating:

4.0

It would be important to advise ppl in advance when you decide to raise the fee.

Rating:

5.0

Daniel was friendly and very helpful. A great experience.

Rating:

4.0

Il y avait des excréments de souris dans mon unité.

Rating:

5.0

Very clean, very good service. Easy access.

Rating:

5.0

Great experience

Rating:

5.0

Très pro! Je suis très satisfait! Grand merci!

Rating:

2.0

Le personnel a été courtois, poli et les lieux sont beaux, propres et sécuraires. Cependant je suis extrêmement insatisfait du système de réservations. J'ai réservé un entrepôt 7pi x 14pi il y a 5 semaines et j'ai obtenu confirmation. Le jour d'emménager, on me dit que tout ce qu'il reste est un 5pi x 5pi. Il n'y a même pas la moitié de mes choses qui peut fitter à l'intérieur et ça me met évidemment dans le trouble. On ne m'a offert aucun autre dédommagement autre que de mettre mon nom sur une liste au cas où quelque chose se libérerait éventuellement...

Rating:

3.0

Evaluation based upon procedure and not upon the service. Service was excellent. Rental Process is cumbersome and too long especially if one's movers are waiting for the registration to be completed since the movers are being paid by the hour. This is not the fault of the staff but of the procedure. Perhaps most of the information can be gathered during reservation. (Booking)

Rating:

3.0

Your website indicated that our unit was sufficient for our 3.5 appartment. It was absolutely not sufficient and when I inquired about renting another space i was told there were none available. As it is we have had to split the apartment storage which is not the best solution! The staff knowing this problem did not suggest any other solutions, offer to call up other locations for us, or make any accommodations. In addition the sign in procedure is very strange, using one keypad to log in and then another to open the door to the rental spaces. I'm not sure I could manage that trick again and it didn't even work the first time I tried it.

Rating:

3.0

Wish the staff could have been more accommodating. There were many services that neighboring Uhaul's were offering that my Uhaul did not permit me. In addition, phone calls were not returned when inquires were placed.

Rating:

4.0

Great service great helpful staff

Rating:

1.0

This was the worst service I have experienced. Due to the character limit here I will have to write your head office.

Rating:

5.0

Excellent

Rating:

5.0

Very satisfied-and courtepus and helpful personnel

Rating:

5.0

Highly recommended

Rating:

5.0

Thank you for your wonderful service!

Rating:

5.0

Excellent service from the manager

Rating:

4.0

There were a few hiccups with the automated billing. Twice (over 2.5 years) they sent out erroneous late payment e-mails. Quickly resolved, and more aggravation than anything else.

Rating:

5.0

All good, thanks!