Customer Reviews for U-Haul Moving & Storage of Clairemont Mesa

5,231 reviews

5871 Copley Dr   San Diego, CA 92111

(858) 569-1488

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(858) 569-1488

5871 Copley Dr
San Diego, CA 92111

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

My order was extremely messed up and I am very disappointed in U-Haul. I did not drop it off at Clairemont Mesa; I dropped off a Spokane East Town but then received multiple calls saying I took it to the wrong place and it was supposed to go to Spokane Ucity. I was not aware of the drop off location and went off my original order. I am shocked at the amount of changes U-Haul made to my order causing me many hours of driving around, searching emails, and phone calls.

Megan M 
Rating:
5.0

Customer did not leave a comment.

AMY C  |  Online Move In 
Rating:
5.0

You guys are Perfect! Friendly, courteous, and professional. My best uhaul experience so far!

Lisa W 
Rating:
5.0

Customer did not leave a comment.

Steven B 
Rating:
5.0

Customer did not leave a comment.

Ryan H 
Rating:
5.0

Such a great experience 🤩🤩

Eddie T 
Rating:
5.0

Customer did not leave a comment.

Stephanie F  |  First Impressions 
Rating:
2.0

The trailer we were given had balled and lumpy tires. It never should have left the lot like that. Our family was put in real danger. The left tire blow on the highway midday in Az heat. It added 3 hours to our drive. We found that the right tire was also in terrible condition about to blow and had to drive 15 miles back to have it replaced.

Priscilla M 
Rating:
5.0

Customer did not leave a comment.

Bradley A 
Rating:
5.0

Customer did not leave a comment.

Zeila M  |  Overall Experience 
Rating:
3.0

They never answer the phone. General manger crystal was a nightmare. Richard saved the day.

Justin B 
Rating:
5.0

Great location and will use again if needed. Super friendly & helpful staff.

sheila e  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sami M  |  Overall Experience 
Rating:
5.0

Make sure lock works

Brentney R 
Rating:
5.0

They were slammed busy when we arrived, but they took great care of us quickly and got us out of there quickly, about 10 minutes in and out. check in was equally fast and easy. Thank you

Thomas M 
Rating:
5.0

Employees very efficient and helpful.

Gerard T 
Rating:
5.0

The person who checked is in was terrific. Even as the system was unable to down load my license she made it work.

William G 
Rating:
5.0

Rental was same day and was ready when I got there. Everyone was friendly and helpful. The manager, Crystal, helped me find my phone which I dropped inside the truck and could not find (like an idiot). Really great place.

Catherine D 
Rating:
5.0

Customer did not leave a comment.

Matthew L 
Rating:
5.0

Customer did not leave a comment.

Richard E 
Rating:
5.0

Everyone was very helpful and nice, simply keep up the same great service you provide, already perfect. 👍🏼 Thanks

Jaime R 
Rating:
5.0

Customer did not leave a comment.

Dane T 
Rating:
5.0

Customer did not leave a comment.

Steven G 
Rating:
5.0

Customer did not leave a comment.

Chris P 
Rating:
5.0

The clairmont location was well stocked and by far the best service i had, i was a able to book my cargo trailer the next following day which made my move so much easier. I had to make several time changes to pick it up, there were understanding. when i showed up i had a hitch and a ball that came in a kit there were able to tighten it down with a no worries, this is what we do. which was awesome i was able to load up a 6x8 cargo trailer by myself and drive from California to Oregon when i returned to the designated location it was unhitched and i was on my way with a couple recipts cant ask for better service...

Robert C 
Rating:
4.0

Both employees were very nice

Eric W 
Rating:
5.0

Customer did not leave a comment.

MICHAEL R  |  Overall Experience 
Rating:
3.0

It's been a cellular dead zone there for the last 20 years (even before it was UHaul), making it difficult for people to use their apps to check out and check in trucks. Also, if I estimate my rental to be 7 hours and go over (especially when the office is already closed), don't charge me an additional day. The DAILY rate should extend the full 24 hours as we know that moving can be unpredictable. That is the only fail that works against the customer.

francis a 
Rating:
5.0

Customer did not leave a comment.

Michael Y 
Rating:
5.0

Customer did not leave a comment.

Sherrie M 
Rating:
5.0

N/A

Eduardo M 
Rating:
3.0

Customer did not leave a comment.

Dena P 
Rating:
5.0

Customer did not leave a comment.

YOUNGHO K 
Rating:
3.0

This is not specific to the site, however this location was the 4th and final pickup location and 3 hours later. The process for confirming/securing a truck was unbearable.

Jose v 
Rating:
5.0

Nothing. Everything was wonderful!

RENA L 
Rating:
2.0

Everything was fine until I seen my final receipt. When I dropped the truck off, I ask the guy if everything was "good". He said "yes, as long as the dolly was in the back". I confirmed that it was. Now, I'm being charged $300 for a scratch? I expect a refund ASAP!!!

Michael L 
Rating:
5.0

Customer did not leave a comment.

Gabriela l  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sherry R 
Rating:
5.0

Customer did not leave a comment.

John P  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mark T 
Rating:
3.0

Trailer rental was not roadworthy; please road test equipment before renting to next customer! my rented trailer had a bad tire that shook the trailer and tow car: 1,000 miles of car shaking. U-haul rents bad equipment. Never again U-haul.

John F 
Rating:
5.0

Customer did not leave a comment.

Qing M 
Rating:
5.0

The employees at U-Haul Moving & Storage in Clairemont Mesa are superlative !!!

STEPHANIE R  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tyler K 
Rating:
5.0

Keep up the great work..

TYLER G 
Rating:
5.0

LOVED Richie and Jimmy! Super nice guys and extremely effecient. First trailer from U-Haul I've rented where they actually hooked it up for me, and unhooked it upon arrival. First class service. Thank you!!

ISABELLE J 
Rating:
5.0

Customer did not leave a comment.

Bonnie D 
Rating:
5.0

Ms Crystal,Mr Jessy are kind,friendly.Great workers,great,kind people The whole staff are so polite and kind, friendly. It's a pleasant to do business with them Look forward to them serving me in the near future. Thank you 🙏😊

Candace B 
Rating:
5.0

Customer did not leave a comment.

Yen-Ting H 
Rating:
5.0

On a very busy Saturday morning, the staff in Clairemont went out of there way to help get me on the road. Much appreciated.

Eric N 
Rating:
5.0

Customer did not leave a comment.

Fabrice H 
Rating:
5.0

Customer did not leave a comment.

Mahdi S 
Rating:
5.0

The customer service was impeccable. I wasn't able to get the first gentlemen name but I did she that the the lady who serviced me after is a manager. I liked their work cohesiveness, their teamwork was remarkable: when one was busy the other jumped in to help. They were respectful to the customer but also amond themselves. Whatever system they are working to be on one accord, its working! The deserve an award!

tresurea n  |  First Impressions 
Rating:
4.0

The operation at this location was fine, but U-Haul made me drive an extra 20 miles out of my way (and back to my home) to pick up a truck I had RESERVED in advance in order to have access to the truck at the time I needed it. And then U-Haul ended up charging me for going over the mileage limit--when U-HAUL *made* me drive the extra distance to pick up the truck. Overall a very frustrating pick-up experience. :-(

John R 
Rating:
5.0

Customer did not leave a comment.

David H 
Rating:
4.0

Customer did not leave a comment.

Alexander F  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Andrew P 
Rating:
5.0

Customer did not leave a comment.

Chung Y 
Rating:
5.0

Customer did not leave a comment.

Ryuta M 
Rating:
3.0

Every experience that I have with UHaul gets worse and worse.

Margareta L 
Rating:
5.0

Customer did not leave a comment.

Angel C 
Rating:
5.0

Customer did not leave a comment.

Nathan M 
Rating:
5.0

Customer did not leave a comment.

Joseph M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Vanessa Y 
Rating:
5.0

Nothing against this location they were very helpful but you should not have to pay to have U-Haul hook up your vehicle especially for females traveling alone. We do not have the brute strength a man does!

Misha L 
Rating:
5.0

Customer service is top notch here. General manager went above and beyond! Can’t thank her enough!

KATHRYN S  |  First Impressions 
Rating:
5.0

Excellent staff and service!

Chet H 
Rating:
5.0

Customer did not leave a comment.

Kellee J 
Rating:
3.0

Customer did not leave a comment.

Christian T 
Rating:
4.0

The uhaul website first placed reservation with the Keg N Bottle location in Claremont because I followed the advertisement to utilize the mobile pick up option. I showed up at 7 am as scheduled and the truck was not prepared for mobile pick up. Had to wait on the uhaul phone line for 20 minutes to find this out, then was redirected to the Copley Dr. location. At Copley I received great service. Keg N Barrel should loose their franchise as they don't follow protocol and customers are seriously let down and impacted.

John H 
Rating:
5.0

Customer did not leave a comment.

kevin k  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ARMAN M 
Rating:
5.0

Customer did not leave a comment.

Gabriel M 
Rating:
5.0

Great uhaul to rent from. Everyone is friendly and helpful. I rent at least 75 uhauls a year and this is my favorite location

TERRI V 
Rating:
5.0

Customer did not leave a comment.

Laird L 
Rating:
5.0

Customer did not leave a comment.

TERRI V 
Rating:
5.0

Customer did not leave a comment.

Guadalupe R 
Rating:
5.0

Krystal, Jesse and staff are Always helpful and friendly. I appreciate the kindness shown to me by Krystal. She always goes beyond with her helpfulness.

Shirley Y  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

AMELIA K  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jace J 
Rating:
5.0

Great location and service

Bahman S 
Rating:
2.0

It was a bit of a mess. When I arrived on time, the guy first couldn't find my reservation. Then his mouse batteries ran out. As a line was forming behind me, he called for my truck to be brought to the front. The "runner" came in and said that truck was blocked. They then argued about who messed up what. Then they gave me keys for a different van and pointed me in that direction. As I took off, and hit the highway, I realized the truck was below empty, and I had to pull over fill up the tank immediately, which cost $128. I called them to tell them they gave me a truck with zero gas in it. The guy on the phone tried to tell me I "took the wrong truck." I explained I took the truck they gave me the keys to, and was told to take. He said he'd make sure they adjusted my bill. This was not done. It was all in a all a bit of a shit show of an operation.

Tim M 
Rating:
5.0

Customer did not leave a comment.

Michael H 
Rating:
5.0

Only issue I had was when I cleared out my unit and went to the front desk. The representative walked to the unit with me to see it was cleared. We went back to the desk and he said all is good. I asked if I would get an email saying my account was closed and he said yes. I never received it and had to call a few days later and my name was still on the unit and it was not closed. You need to have better check out procedures.

Robert C  |  Overall Experience 
Rating:
5.0

My experience with this company was the first time that I used a service and I had to say it was the best service I had ever received from them so I would say that I would recommend. The people who work there are very knowledgeable, professional, and most very friendly and that place is very clean and secure. I would recommend it to anyone who needs a place to keep their belongings Thanks so much

GABRIELA H  |  Overall Experience 
Rating:
5.0

It’s always a pleasure, the staff is great. Thank you

Cesar A 
Rating:
5.0

Customer did not leave a comment.

RENATA F  |  First Impressions 
Rating:
2.0

Pay attention/log when people return their equipment. I was reached out to a day after my rental return saying I have yet to return my equipment and it is running late. This is because the field technician who checked me back in, never went inside and logged my equipment as returned.

Garrett F 
Rating:
3.0

The app to return after hours wasn't working properly or wasn't user friendly. Had to call over the phone. During my transaction while picking up my rep, kept being interrupted by a coworker.

Carlos P 
Rating:
3.0

After hours check in IT SUCKS . I Down loading the program and it still would not let me on to return the truck.

TAMELA P 
Rating:
5.0

In my experience I recommend the service, the clean vans, the fast and safe procedure 👍🏻

Heveraldo G 
Rating:
5.0

The folks over at Clairmont Mesa are exemplary professionals. I know where I'm going if I need storage facilities in the future!

ROY B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jon C 
Rating:
5.0

Customer did not leave a comment.

James H 
Rating:
5.0

Great costumer service!! Thank you !!

Leonardo C 
Rating:
5.0

Thank you Crystal and team! You helped make my move so easy. Thanks for answering all my questions and getting me set up with a dolly!

Heather R 
Rating:
5.0

Customer did not leave a comment.

Nickolaus S 
Rating:
5.0

Customer did not leave a comment.

James P 
Rating:
5.0

Customer did not leave a comment.

Miroslava V 
Rating:
5.0

Customer did not leave a comment.

Jeralyn D 
Rating:
3.0

Reserved a dolly for my move and wasn’t available when I picked up the truck…

Nicholas C 
Rating:
5.0

Fast and easy service and great customer service.

Margaret L 
Rating:
5.0

Crystal is awesome. I refuse to go to another location because her excellent service. Thank you!

Steve L  |  First Impressions 
Rating:
5.0

Very quick and friendly drop off

Luis R 
Rating:
4.0

Customer did not leave a comment.

June H  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jayson M 
Rating:
5.0

Customer did not leave a comment.

Patrick H 
Rating:
5.0

Give free Taco’s

Alan G 
Rating:
5.0

I had reserved the truck for only six hours. I ended up needing it for several hours longer. Despite being told on the phone that I would be charged an extra day, I was only charged for one day because I still returned it on the same day. Thank you. It's little things like that which produce customer good will.

Steven W 
Rating:
3.0

Customer did not leave a comment.

Vesta A 
Rating:
5.0

Customer did not leave a comment.

Antony N 
Rating:
1.0

there was a 2 hour delay in our moving process because they gave us the wrong code and we were on hold all morning to get a reservation for a new location.

Madeline K 
Rating:
5.0

Customer did not leave a comment.

Michael P 
Rating:
4.0

Customer did not leave a comment.

Angel F 
Rating:
5.0

Customer did not leave a comment.

Jeanette S  |  First Impressions 
Rating:
5.0

Truck need to be worked on was very raveling front end. But I've never had a problem at this location. But I thought I had a flat tire. It was shaking so much.

Christopher P 
Rating:
5.0

Customer did not leave a comment.

james o  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Daniel M 
Rating:
5.0

No suggestions, everything was great!

Sherri L 
Rating:
5.0

I use U Haul in different states - the online system is great!

John O 
Rating:
5.0

Richard is a great good human. This store is running fantastic thanks 🙏

leodivel s  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Alex H 
Rating:
5.0

Customer did not leave a comment.

Stacy W 
Rating:
5.0

Customer did not leave a comment.

Ilya Y 
Rating:
5.0

The Service was great as always. However, this is the fourth time in a row you’ve changed my pickup location right before pickup time. What gives? I choose the pickup location that’s close to my home or business. It’s inconvenient and irritating to be directed to an unknown location.

Himmet E 
Rating:
4.0

Customer did not leave a comment.

Traci B  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Mary O  |  Overall Experience 
Rating:
5.0

Always felt secure in my stuff being safe. Thanks,and best to you all.

VINCENT C  |  Overall Experience 
Rating:
5.0

Krystal,Jesse and staff are always very friendly and helpful.They make my move in easy and hassle free.

Shirley Y  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

joshua g  |  Overall Experience 
Rating:
5.0

Very secure, easy to access, really appreciate the use of the moving carts! Very friendly staff. Thank you!

Lydia L  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Daniel B  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Xochitl C  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

DONNA R  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

DESHON W  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

David V  |  Overall Experience 
Rating:
5.0

I was told a bottom floor was available but only a top floor was! But it was a easy cancellation thank you

Brian M  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER L  |  First Impressions 
Rating:
3.0

Raised price on me.

Matthew J  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

caroline j  |  Overall Experience 
Rating:
5.0

The employees were the best office workers I have ever had a chance to work with. Any questions or even if I was a couple days late on rent were always cortious and understanding!!!

JENNIFER B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Linda H  |  Overall Experience 
Rating:
5.0

Great staff and very clean facilities

derwin C  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

scott w  |  Overall Experience 
Rating:
5.0

Great staff. Very friendly and helpful during a stressful move.

Kale S  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

ANDREW H  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lesley G  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

SHRIKANT B  |  Overall Experience 
Rating:
5.0

I was very happy with the facility and the service provided by staff. The only thing that could have improved my experience is fewer rate hikes. I was disappointed by how often these occurred. Once a year would be expected, but multiple times a year surprised me.

KIMIYO W  |  Overall Experience 
Rating:
5.0

Your staff in that location are all providing excellent service and they are working hard. specially Miss. Blair. I am very satisfied with that best service. thank you. M Mahboodi

MOHAMAD M  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Charmaine H  |  First Impressions 
Rating:
5.0

I found mySelf in a bind and thankfully U-Haul rental was my relief. I got the first month free deal, with none of the overhead charges, admin fees, mandatory insurance (although I did purchase some) and expensive locks. Excellent service from a trusted company. Thank you all for being kind.

TANZANIA L  |  First Impressions 
Rating:
5.0

Great staff and hard workers..Always respectful and pleasant clean facility. Great to do business then with our business.

CANDICE C  |  Overall Experience 
Rating:
5.0

Highly recommend this place absolutely above and beyond service In all area. Can't think of one thing that needs improving.

DAVID J  |  First Impressions 
Rating:
5.0

Very good people at this facility and it is well maintained. One thing I had a problem with is the sound of the alarm and it's volume. It sounds like a young girl screaming in my ear when it goes off. And it goes off every 20 to 30 minutes. I doubt there is a break-in that frequently. I'm quite terrified by the sound of this alarm.

Darren C  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Darryl C  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

RACHEL H  |  First Impressions 
Rating:
5.0

Every interaction, every time at this location has been great. They are always friendly and helpful…thinking beyond a question I ask to what would be best. Over the years I have been to dozens of UHaul locations and this one is the best!

Frederic Y  |  Online Move In 
Rating:
5.0

I am very pleased with my experience here. Everything went smoothly and staff was extremely helpful in helping me find the perfect storage unit with 24 hour access!

Konstantin C  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Glenn J  |  First Impressions 
Rating:
5.0

Thank you 9 years storage!

CURTIS K  |  Overall Experience 
Rating:
3.0

There were only 2 agents there at the time I checked in. One at the front desk and the other running around to get everyones rentals taken care of. Even though they were swamped and the system was giving them issues they kept a smile and gave great customer service. It really helped keep all the customers patient with them because they kept things positive. It was a good experience after a long drive across states.

RACHEL M  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Andy W  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

RICARDO Z  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ron M  |  Overall Experience 
Rating:
5.0

I really appreciated the entire staff!! EVERYONE was very helpful, kind, knowledgeable and very kind. I will definitely refer others to this location. THANK YOU!!

Catherine W  |  Overall Experience 
Rating:
5.0

Best uhaul team in san diego, kind, and honest too.

Todd W  |  Overall Experience 
Rating:
5.0

Gina went over and above her expectations as a General Manager. I was very happy with her great customer service as a professional and also as a person. Great job Gina!

jasmine r  |  Overall Experience 
Rating:
5.0

Thank you

MATTHEW S  |  Overall Experience 
Rating:
5.0

My main concern was having a storage unit I felt safe enough for my wife and daughter to go too and this facility was perfect. Every employee I encountered went above and beyond.

Mitchell F  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

vickie f  |  First Impressions 
Rating:
4.0

There were a few hiccups regarding my access card at the beginning of my tenancy, when I was still trying to bring stuff to storage several nights a week, which was quite frustrating. But once that was resolved, everything went very well, all the way through renting a truck on-site (which is a huge convenience), hiring U-Haul's Moving Help to load the truck, and driving it off to go into another storage facility that is affiliated with U-Haul for the truck rentals only, so I could return my truck on-site at the new storage facility. I'm not sure what changed at the Clairemont Mesa facility, but I definitely feel that it's better run now than when I moved in, and that's no small feat, even in the best of times. If I could give half stars, I would give them 4.5 stars. I do recommend this facility, and while I don't think I'll ever have the need, I would rent here again myself.

James R  |  Overall Experience 
Rating:
5.0

Crystal and her staff were always professional and very helpful. That facility would get very busy and continued to work well and be pleasant under pressure. Very good teamwork as well.

Carmen S  |  Overall Experience 
Rating:
4.0

Great staff, clean facility. The only issue is they keep rising rents and it is getting too expensive.

wanda y  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

gladys K  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Linda H  |  First Impressions 
Rating:
5.0

Despite me having to move , I still appreciate all the help and company of the staff. Especially Chrystal and Gina . Thank you ladies.

Katie B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Andrew H  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

TUNGHSIN L  |  Overall Experience 
Rating:
5.0

This facility has an amazing staff, a lot of trucks. It’s simply a very well maintained & safe storage facility. Thank you all!

mark f  |  First Impressions 
Rating:
5.0

Crystal was professional and helpful and kind! Thank you!

pamela p  |  Overall Experience 
Rating:
5.0

The staff are very kind and professional and go above and beyond to help you!!!

Kimberly S  |  Overall Experience 
Rating:
5.0

Gina is awesome

Tiki O  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Steven M  |  Overall Experience 
Rating:
5.0

My only complaint was the sensor light. It would often go off while I was inside my unit and I'd have to do jumping jacks for 5 seconds for it to turn back on 2 units down because that's where the sensor was. Annoying when you have to do that over and over while in the unit.

KRISTIN R  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lia J  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ann c  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

brittany a  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

MASON P  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Young J  |  First Impressions 
Rating:
5.0

Richie helped me out with a storage question and he was great. Friendly can do attitude and he knew how to get the answer I needed!

Frederic Y  |  Overall Experience 
Rating:
5.0

Thank you for 14 years of keeping my stuff safe on two units rented! Safe! Also,you staff are outstanding and services had been very professional. I commend Crystal Blair the highest regard assisting me and my needs in renting two units throughout! The rest of the staff were the same (fotgot the names of 1 lady and 2 gentlemen) were outstanding! Thankyou UHAUL! You also delivered great service on moving assist I found online andused. GG Movers did an OUTSTANDING JOB! Thankyou Thankyou Thank ou! Carolyn MItchell - USN Retired

CAROLYN M  |  Overall Experience 
Rating:
5.0

Great facility and staff. Hate all the steady rate increases.

WANDA H  |  First Impressions 
Rating:
5.0

Thank you to the very accommodating and friendly staff that went above and beyond to find a solution to meet my storage needs. I will definitely be using this location again. Keep up the good work!

EVERETT C  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

Shlomi A  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JACK R  |  Overall Experience 
Rating:
5.0

All excellent.

STEPHEN B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

IRMA M  |  First Impressions 
Rating:
5.0

The staff was always great and also pleasant. The facilities were always maintained well, clean and safe. It always smelled clean also when I would walk in to go to my unit. I would definitely recommend this place to anyone looking for storage.

samantha i  |  Overall Experience 
Rating:
4.0

Good experience but I got charged a $10 fee for no reason. I'm fighting with them right now

JAEDAN F  |  First Impressions 
Rating:
4.0

A Great Location very clean area!!

amelia k  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Sara C  |  Overall Experience 
Rating:
4.0

Nice

PRISCILLA B  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

abdul a  |  Overall Experience 
Rating:
5.0

If I would've gotten a job sooner I'd still have my storage there.

Eric J  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

KEVIN B  |  Overall Experience 
Rating:
2.0

My truck pickup in Wichita went smoothly. When I picked up the Ubox for a load share the box was not ready. The drop off of the box went smoothly. The storage unit was a debacle. My wife went to get a dolly at the original drop off/storage unit location (Point Loma) and was told we didn’t have a reservation and there was no availability. I had to call and get transferred several times to get a unit worked out. I was told eventually that I had a reservation and could drop the truck at the clairmont Mesa location but when I got there no reservation existed. Fortunately there was availability but only for a 10x10 which I was quoted a price of $189, $60 more than I was originally quoted. Now I am stuck paying more or going back and moving my stuff to a smaller unit. I don’t want to pay more or move my stuff. So everything went pretty well with the truck and the load share but the storage unit was/is a disaster.

Rich P  |  First Impressions 
Rating:
5.0

Krystal and staff are always friendly and helpful. One of the most important reasons I choosethat location!

Shirley Y  |  Overall Experience 
Rating:
5.0

It was a great experience the staff was friendly helpful they even throw in a complimentary lock for your storage unit and one month service free with your U-Haul package to move from one city to the next is phenomenal.

Monecia S  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Travis G  |  Overall Experience 
Rating: