Great service
JANIESHA S | First ImpressionsSelf Storage Units in San Diego, CA, 92111
U-Haul Moving & Storage of Clairemont Mesa
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Storage Customer Reviews
- 4.5 Average Customer Rating
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During some very trying events n my life u haul storage came through like super herpes. If I could give Brandi a better personal or professional rating I would. Thank you Brandi & thank you Copley uhaul. Sincerely A217
MICHEAL R | Overall ExperienceThe staff are super friendly and knowledgeable.
Jeanine H | First ImpressionsI love the facility!!! Excellent customer service!! Hate the company!!! Dispatch overbooking and lack of truck guarantees ended me up with storage and hundreds of dollars in extra fees… total scam!
Meaghan F | Overall ExperienceThere was no dishonesty
leticia r | Overall Experiencewe had our stuff in this storage unit for about 7 years. The facility was always kept clean and none of our things had a funky smell after 7 years. I would definitely recommend this facility. The indoor, climate controlled unit upstairs worked out well.
Ronald M | Overall ExperienceThanks again for all your help, the best
CHARLES E | Overall ExperienceEveryone was very helpful and kind. Crystal was very keen to make sure that I got a storage unit that was ideal for me. The facility is very clean.
MAGDALENE C | First ImpressionsWould just like a little bit more accessibility to the trash area thank you
Israel G | First ImpressionsHighly recommended! I've been a client at the Clairemont Mesa U-Haul for a long time—both for storage and rentals—and I’ve never had a single complaint. In fact, every experience there has been the best I’ve had in a similar business, by far. Many reviews mentioned how friendly and helpful the team is, and I completely agree. But I want to add my two cents: their friendliness isn’t just for show—it’s genuine. Crystal, Jesse, Eddie, Jason, Kirk, Marcus, and the newer team members I haven’t learned the names of yet are simply great people. Plus, the buildings and units are always very clean, and access is easy, making the whole experience even better. They’re not just skilled; they’re willing to help from the moment you walk in until your business is done, even if that takes days. More importantly, they focus on finding the best solution for the customer. I’ve seen this happen multiple times, and recently, Crystal went above and beyond to get me an amazing deal when I needed a second unit. Long story short: I’d give them 10 stars if I could. ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐
Almir C | First ImpressionsI am really going to miss not being a customer any more. Crystal Blair and her staff were great, professionals, caring, listen to you and kind..U- Haul on Copley are awesome 👌 Thank you again. Peggy Eddings
peggy e | Overall ExperienceHello Uhaul. I just tell you that my experience with this uhaul unit is the best of my life. The menager and everybody who works there is so kind and helpful. I would like to say that Crystal Blair is one of a kind person. She have been so helpful in my moving. When David use to work there he was also a very helpful person. Thank you for all the team.
rafaela m | Overall ExperienceI would highly recommend this facility for storage or for rental trucks or trailers. I’ve rented a huge storage unit from them for years, and it’s been great. The price was very competitive, and a few times when my debit card didn’t go through, I got a friendly email letting me know, and I was able to handle it without any harassment or threats like other storage units. The manager is a pleasure to deal with, Crystal is always efficient and professional, and always gives a smile and wave when I see her. She has been so helpful and thoughtful when I lost my card to access the building and when I needed both a truck and a trailer to move and move a car simultaneously here in town. She let me know that I could buy way more boxes than I needed and any I didn’t use I could return, so I did that, and it made moving so easy and returning the unused boxes was a cinch, absolutely no problems there. My storage was very big, easily accessed, the hours were generous, and they have several carts that were most useful. They even have a cart specially designed for moving mattresses, you know how floppy and awkward those things are. I’ve been fortunate enough to be able to go through all my stuff and downsize and swap meet enough that I don’t need the storage any more. So I have left, but if I ever need storage again I know I don’t need to shop around, the U-Haul storage on Copley drive is the best place to store your things. As far as equipment rental, getting trucks and vans has always been been very simple and worry free, and returning them has been easy and hassle free, and the staff has always been friendly and helpful I’ve done business with other places and they just don’t hold up to this one. This is as good as it gets and as cheap as you can hope to get, a value no matter which way you look at it.
William Q | Overall ExperienceAlways appreciate a familiar face crystal has been there for almost 10 years I think. Also the fact that they put the trailers on and take them off for me and they do it very rapidly and checking me out. Love the longer hours, especially early in the morning.
Robert M | First ImpressionsI’ve been storing at this location for about 18 months. And I’ve stored and rented from U-Haul over a dozen times. This location is by far the best I have used. Crystal and Richie have been there the whole time—always greeting me with a smile. Very capable as well. On my move out I was backing my U-Box up and Jason ran over and asked if he could help guiding me back. Once that was done, he offered to help with anything else. That “can I help?” seems to be the culture at this location. Again, great people, great location!
Frederic Y | Overall Experience