Windshield was so dirty I could not see out at pickup. Person inside explained a young crew was there the night before and to let her know if there were problem. I decided I would clean it myself as she was helping three other customers. Not a complaint- just an explanation of my experience. She was professional and offered to help...Shane G.
Customer Reviews for U-Haul Moving & Storage of Downtown Greenville
Greenville, SC 29609
(Bob Jones Univ)
Services at this Location:
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
- Free towing inspection
- Propane pay at pump
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Melissa S.
Customer did not leave a comment.Karen H.
Customer did not leave a comment.PAMELA S.
Customer did not leave a comment.GARY MICHAEL B.
Customer did not leave a comment.amanda h. | First Impressions
Didn't like the guy who uncovered my electrical connector rushing he bent the gnd pin. Otherwise good service.Dennis M.
For 30 years since moving here I have used this local for my moving or storage needs. Always helpful.David T.
The Wade Hampton liason is ALWAYS helpful! I've rented there several times and never any issues!LEEANNA M.
Customer did not leave a comment.Michael P.
Customer did not leave a comment.RICKY S.
Customer did not leave a comment.Jacob O.
Customer did not leave a comment.Denis B.
Would be nice to have a 1/2 day rate.TERI D.
My truck was not there and it was over an hour late. I had hired guys to move me and the truck not being there, the multiple trips over to U-Haul location, cost me a lot of lost time and expense with my movers.Steven B.
Excellent and professional help to unload the car and very easy to return the vehicle.Denis B.
These folks are pros. And it shows.Andrew C.
Customer did not leave a comment.Donna B.
Had a great/ quick experience!April M.
The store itself & the staff were super helpful. We made an online reservation & it didn't work properly. Jon was super friendly. When we first pulled out into the road, the first truck we had died!!! The staff took care of it right away & we were able to get the same size & better truck!JUSTIN G.
Great experience as alwaysEric G.
Customer did not leave a comment.DAVID NELS W.
Great experienceRALPH S.
Emily did a great job.David D.
Staff should wear masks. But thankfully i didn't have to stay long. i'll look elsewhere for my future moving needsSCOTT H.
Customer did not leave a comment.CLEMENT C.
Customer did not leave a comment.Latasha H.
I am grateful for the professionalism and kind experience with U- Haul. All the chaos of my packing and move experience became relaxing and focused when I got the rental truck. The U-Haual location was very busy with customers, yet your agent was very thorough, kind and knowledgeable. Thank you for making me feel like my move was the most important of the day.Frankie O.
Demetria was so very nice and pleasant! We forgot to bring some bottles of water and she gave my wife & me two bottles of her own. The restroom was spotless and the two young men inside were very helpful and pleasant. The one that initially waited on us even helped me pick a unit for storage that would be easiest for me to drive the 20' truck to! When we finished putting our things in the unit, the other young man who checked us out was nice enough to get the truck and back it out for me. Recommend this U-Haul site if you need to rent a truck or a storage unit.Mike R. | First Impressions
Customer did not leave a comment.Myron S.
Young man who checked in the trailer was friendly and efficient.Erich W.
Customer did not leave a comment.Eugene V.
Customer did not leave a comment.James B.
I wish I remembered her name. Diedriana? She said she does the housekeeping there. Extremely nice and helpful with a smile!! We didn't bring water and she got us 2 cold bottles of her own personal water from her car! The two young men working inside also very helpful. We were returning a 20' truck (one way from Florida) as well as putting things in a 10x10 storage unit. Helped me pick the easiest unit to drive to in the back and when done, the one young man backed it out for me. Great job all!Mike R.
Customer did not leave a comment.Debra B.
They do a great job already.Eric G.
Customer did not leave a comment.Shandra J.
Customer did not leave a comment.DONALD G.
Van smelled horrible and the inside got my furniture dirty when movingJane H.
Deneatria and Donna were very helpful is getting my storage area started. Thank you!KEVIN B. | First Impressions
The staff at the Wade Hampton location were great -- and very helpful on a busy day.Kevin B.
Customer did not leave a comment.David D.
Still have not received my $100 deposit refund or I would rate 5 stars. Staff and location are awesome though.Brandon W.
Customer did not leave a comment.Fernando G.
The uhaul van reeked of cigarette smoke. We were renting for a work trip late notice, so unfortunately we couldn't make a can switch, but a previous renter definitely smoked in the vehicle and it required the AC to be running to minimize the smell. TerribleKatelyn P.
Customer did not leave a comment.Tyler Z.
Customer did not leave a comment.PAUL K.
Customer did not leave a comment.Angelia R.
Customer did not leave a comment.George M.
Had a flat tire when I picked it up. The transporter that is.jeffrey M.
The trailer's lights were not working,( signal and break lights ) I went to Charlotte NC and come back, this trip was very stressful for me due to the lights no working.Porfirio M.
The young guys were very friendly.Alyssa F.
Customer did not leave a comment.Mark G.
Customer did not leave a comment.Stanley B.
Customer did not leave a comment.Chris B.
Customer did not leave a comment.Sharon M.
Customer did not leave a comment.Jeremy W.
Very convenient, friendly, good jobJack F.
Customer did not leave a comment.Larry H.
SUPER simple drop off. Caleb was outside to help me before I could even get out of the truck. He was very friendly and welcoming.Ryne B.
Customer did not leave a comment.Alyssa R.
Customer did not leave a comment.Christina J.
Staff was friendly and helpful. The truck worked fine and was clean, but seemed to be a bit behind in routine maintenance. The wiper blades were totally worn out and had badly scored the windshield. Thankfully we did not need them since we had no rain on our move. The check engine light was also on but didn't seem to impact performance.Gunther J.
Been using this location for years very professional friendlyWendy F.
Customer did not leave a comment.Yolanda M.
Customer did not leave a comment.Brian C.
Customer did not leave a comment.andrew b. | First Impressions
Got ripped off 164 total for 1 dayAngelo B.
Customer did not leave a comment.Mark G.
Y'all were awesome!Michael H.
Customer did not leave a comment.Daniel H.
This unit is excellent with gracious and helpful attendants.Bradley M.
You guys were awesome!Emily O.
Low tire pressure light was on but tire looked okRussell H.
Customer did not leave a comment.Elizabeth A.
Customer did not leave a comment.Matthew S.
Customer did not leave a comment.Ethan C.
Customer did not leave a comment.LENISHA T.
Keep up the great workkenneth B.
Customer did not leave a comment.Jerod L.
Nothing that I know of!Timothy S.
Very nice staffRonald F.
Customer did not leave a comment.CALLUM G.
Customer did not leave a comment.Joseph H.
Staff was extremely friendly and professional.Charles B.
Emily and Donna were very helpful and accommodating. I particularly appreciated Emily allowing me to park the equipment behind the fence overnight, until I could unload it the next morning. Moving is always a challenge and there are inevitable surprises like the ones we encountered. Having friendly people help you along the way, like Emily and Donna did for me, makes all the difference.william S.
Kevor is a great part of the team.Mark P.
I have moved many times over the years. I've always used uhaul. Eventho I always have bad experiences with my rentals, I still use uhaul thinking next one can't be bad as well. Wrong! I always end up with out dated nasty truck. Sometimes the pick up places have rude and racist people. I just never eva had a good experience with uhaul until now. This go around was unbelievable pleasant. The rental was nice updated and clean. The workers were extremely nice. I will definitely recommend this location to others.Terra B.
Thus was the best haul experience I've ever had....and I've had a lot!Lisa C.
Customer did not leave a comment.Kayla T.
Customer did not leave a comment.Craig N.
Very professional and peasant. Even though several trucks were being returned, it was quick.Neal C.
Customer did not leave a comment.Artie R.
Customer did not leave a comment.sheri W.
Customer did not leave a comment.Paul H.
Customer did not leave a comment.Samuel M.
Very rude and the truck was in bad shape.Robert C.
Fantastic service I will recommend and definitely use again!Margaret S.
Customer did not leave a comment.james M.
Customer did not leave a comment.Carlo L.
This is a superb UHaul office. I'd recommend it to anyone...even if they have to pass by a few other locations on the way.Jerome P.
Customer did not leave a comment.Victor M.
Customer did not leave a comment.Michael D.
Customer did not leave a comment.SHENA G. | Overall Experience
Had nothing but problems starting at the end of month oneronald s. | Overall Experience
Customer did not leave a comment.STEPHEN S. | Overall Experience
Customer did not leave a comment.STEPHEN S. | First Impressions
Customer did not leave a comment.David E. | Overall Experience
Customer did not leave a comment.Tia D. | Online Move In
Customer did not leave a comment.David E. | First Impressions
When I came into the Uhaul store I was listened to and very kindly things were put together for my needs. When I left the Uhaul store, I felt encouraged that I had what I needed to make my move, even got mental encouragement as a bonus!Karen B. | First Impressions
Customer did not leave a comment.John S. | Overall Experience
Great facility, great great folks!!!Robert D. | Overall Experience
Customer did not leave a comment.Robert D. | First Impressions
Customer did not leave a comment.Travis P. | Overall Experience
Customer did not leave a comment.James c. | First Impressions
Brent was awesome!!michelle s. | Overall Experience
Very unprofessional. Over priced. My unit was ransacked and items like a bookcase belonging to my grandfather stolen. Due to the gate being broken for five months. Units full of mouse/rat excrement & urine. Everything stored had to be thoroughly cleaned before moving into our home, resulting in a extremely costly expense. Very difficult to move around facility due to U-haul moving trucks parked haphazardly along the sides and in the rows leading to the storage unit. I definitely do NOT recommend unless you're desperate. The storage facility I use now is locked, video cameras record each vehicle. And your time you open & close the gate until you open & close to leave is recorded. Only one vehicle can enter at a time and the units are clean. For a lot less money. Thank goodness I no longer have to use the storage facility at 529 Wade Hampton Blvd! One more thing, the largest unit they offer is 10 x 15. If you have a full 26 ft. truck you'll need two units. And that's with professional people packing each unit neatly and using every bit of space. Two units cost $289.90 every month, with vermin infested, hard to get to, no security, etc. Decide for yourself, but I won't use them again.Kathy B. | Overall Experience
Although I give praise to your staff at the Wade Hampton facility in Greenville, SC, the storage room was not in the best condition. The first room I rented had fiber panels in the ceiling damage and hanging from the ceiling coming in contact with it. I complained and the staff moved me to another room. This room had rat droppings on and in my boxes. I complained and ask for the box that controlled the rats. It didn't work and later I complained again then they moved me to another room. The rats were coming from a small hole in the rear wall This was a nasty, unsanitized, and unsafe room. I moved out yesterday and I will never rent another storage area from this Uhaul. I have used them in past years and never had any problems until I rented from this facility.HENRY W. | Overall Experience
Customer did not leave a comment.steve b. | First Impressions
Please have a manager call me asap 567-408-6346Matt S. | Overall Experience
Too expensive, several local storage facilities with less expensive rates and same quality service. Ridiculous due date and late feessymura k. | Overall Experience
Very nice and helpfulBridget D. | Overall Experience
Only difficulty was contacting the location by phone was almost impossible to get in touch withKEVIN B. | Overall Experience
Not only did I reach out to Uhaul Office Executive: Pat Llardi 828-358-1212 and left voicemails,my concerns were ignored and I never received a call back. J.R Bellis was unprofessional and didn’t careKAMUEL S. | Overall Experience
Very nice, every way possible was greatKathy B. | First Impressions
NARORY N. | Overall Experience
The guys helped with everything we needed. Would gladly work with them if I move again. They will be the first people I contact for a move.David L. | First Impressions
The service from the employees and the trailer rental were awesome. The "climate controlled" storage units were in bad condition. It was far too hot in those units for me to keep our stuff there.kerry l. | First Impressions
You always had a recording when I called saying you were with other customers. There will be a 10 min wait. You need a answering machine to leave message I called 6 times on a 4 day time span no answeDoak D. | Overall Experience
This company is above excellent!Julie M. | Overall Experience
Poor star is on the low side of poor mice in my things and complained not even a call and even concern ...Denise S. | Overall Experience
Staff was fine but location needs more workers due to slow lines. My password did not work and had to use a temp one.Mike c. | First Impressions
worked greatDAVID C. | Overall Experience
Great, friendly and efficient service. The best I’ve seen.ian b. | Overall Experience
Great service from both guys there.ian b. | First Impressions
1000 thanks :)James s. | Overall Experience
Very nice and polite and very helpful, pleasure doing business with.ronald s. | First Impressions
My unit was ready and the staff allowed me to move in quickly.KEVIN B. | First Impressions
the fact two hours i had to wait to get my truck and had to pay a 100 dollars more to my movers and the rudeness of malcolm and manager and none caring attitude behavior causing my car to be damaged.Denise S. | First Impressions
Our experience with the facility was highly rated because of the help from your representative named Luke. He was professional, very helpful, and got what we needed. Thank you Luke.Carolyn R. | First Impressions
The guys were very helpful and friendly.Sonya B. | Reservation
I had to clean out my uncle's stuff that had died all by myself on a 90 degree day. Your staff recognized my predicament and were amazing. The helped me so much!mary h. | Overall Experience
Far beyond expectations. Great service. Great people to deal with. Thank you all.,Dennis O. | Reservation
Thank youELIRAN C. | Reservation
n/aAndrew S. | Overall Experience
“Climate controlled” - unit spent most of its time at more than 100F this summer. “Well lit” - 1 month WITHOUT ANY lights. “Secure” - gate often left wide open well after closing hours.michael h. | Overall Experience
Have not arrived yetsusan s. | Reservation
I enjoyed your facility as it was clean and I always felt safe when I went there. The staff was excelent, very helpful, kind and courteous. I also enjoyed one month rent free. Price a bit too high.Carmen P. | Overall Experience
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We have the most coverage in North America!
We sell hundreds of products to make moving easier!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!