The worse customer service ever and that is being nice saying it. For online service.but in site excellent service. I am livid at policy's to tell me any issues prior to receiving my moving needs. Took me in the mist of an emergency situation 4 hours extra to get straight . I will never use uhaul again due to this behaviors of uhaul and policy's after this. The behaviors and wait time of an hour or more was flat out unfriendly and down right nasty. To your customers. To tell me at pick up where unable to reconcile the issue is beyond me unfathomable in behavior as your company has done . Being a clerical error on. Your company s part I am livid in this situation. Cause I do stress strain and loss of someone's job due to the delay is more than grievous. The process at night with little to none customer service help after hours and apps that don't work and customer support lacking any compassion and or actual support I will never use your company again which for me is sad I been a long time customer for more than 35 years.. after what I went thru not only deserve restitution and the helper losing a job due to the delays of your company I will be looking what can be done on behalf of myself and others I am livid even to make complaints have gone unheard my review don't use them .. ever ...!!!!!!!!
Denise S | First ImpressionsSelf Storage Units in Greenville, SC, 29609
U-Haul Moving & Storage of Downtown Greenville
Services at this Location:
Features Available at this Facility :
Promotions:
Available Units (All Sizes are Approximate)
Indoor Storage
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Small
5' x 10' x 10'1-2 Bedroom Home
Size Guide
1-Year Price Lock
Monthly price remains the same for your first 12 months.
- Rate:
-
$99.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
1-Year Price Lock
Monthly price remains the same for your first 12 months.
- Rate:
- $99.95 Per Month
1 Unit Left!
Rent Now to Secure Your Room!
-
Medium
10' x 10' x 10'2-3 Bedroom Home
Size Guide
1-Year Price Lock
Monthly price remains the same for your first 12 months.
- Rate:
-
$169.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
1-Year Price Lock
Monthly price remains the same for your first 12 months.
- Rate:
- $169.95 Per Month
Drive Up Storage
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Medium
10' x 10' x 10'2-3 Bedroom Home
Size Guide
1-Year Price Lock
Monthly price remains the same for your first 12 months.
- Rate:
-
$164.95
Per Month
- Drive Up
- 1st Floor
- Outside Level
- No Climate
1-Year Price Lock
Monthly price remains the same for your first 12 months.
- Rate:
- $164.95 Per Month
1 Unit Left!
Rent Now to Secure Your Room! -
Medium
10' x 15' x 10'2-3 Bedroom Home
Size Guide
1-Year Price Lock
Monthly price remains the same for your first 12 months.
- Rate:
-
$174.95
Per Month
- Drive Up
- 1st Floor
- Outside Level
- No Climate
1-Year Price Lock
Monthly price remains the same for your first 12 months.
- Rate:
- $174.95 Per Month
-
Large
10' x 20' x 10'4 Bedroom Home or larger
Size Guide
1-Year Price Lock
Monthly price remains the same for your first 12 months.
- Rate:
-
$234.95
Per Month
- Drive Up
- 1st Floor
- Outside Level
- No Climate
1-Year Price Lock
Monthly price remains the same for your first 12 months.
- Rate:
- $234.95 Per Month
1 Unit Left!
Rent Now to Secure Your Room!
What Is Online Move-In / Rent Now?
Services at Other U-Haul Locations
Storage Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Great service
THOMAS R | First ImpressionsIt cost to much
TRESSA D | Overall ExperienceOnly needed the one month free after rental
Edward L | First ImpressionsThe facility is good. There was no light in the unit so we had to use flashlights. There were very large rat traps in our unit. It was climate controlled and easy to get to.
Rachel K | Overall ExperienceLove.this.location just all around hands.down excellent customer service also the best
GEORGE G | Overall ExperienceThis store is busy-busy in truck/trailer rentals but per month storage fees are higher then most others in this area. One of Ur guys went to convenience store next door & got me a pepsi & pack of crackers to ease my diabetic jitters! Thanks so very much.
Page H | First ImpressionsThe access/outside doors were consistently broken, there was litter on the ground often, and the large amount of U-Haul trucks made it difficult to maneuver around the entire facility. Oftentimes I had to wait to get in and wait to get out and nobody ever seemed to care that they were inconveniencing others. There was an unavoidable pot hole for a very long time that was eventually filled in. The “climate controlled” area was extremely hot in the warmer months. Overall, the storage rent is very overpriced for the value.
Amanda M | Overall ExperienceThank you
Suzanne H | Overall ExperienceI didn't like the bar for the lock it was raggedy the storage had rat poison in it...that's why I got my stuff out....didn't want the rats to come back get that bar fixed or replace it
Santoria S | Overall ExperienceUnit is secure, clean, easy to access and climate controlled.
DAVID K | Online Move InStaff was exceptionally friendly and helpful! Access was easy. Highly recommend!
Nancy G | Overall Experience