Customer Reviews for U-Haul Moving & Storage of Edmond

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul Moving & Storage of Edmond

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Matthew H.
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Customer did not leave a comment.

Jackie A.
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Fast and Easy Service!

JANICE DENISE M.
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CHARLES S.
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Mitchell M.
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cynthia G.
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Diane J.
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ING Y.
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ROXANNE M.
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Robert P.
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Tracy L.
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Brian L.
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No employee wore a mask. They are blatantly anti-maskers, and this is during a global viral pandemic. AND there is a city of Edmond mask ordinance in effect. There is a sign on the door that says masks are required, but that sign is just for show.

ALTON D.
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Brandon S.
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Very easy to deal with. Placed order online and picked up with no issues

VALERO A.
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Trailer had dirt inside the bed. Very easy to rent and pick up. Good help from staff.

Theodore S.
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Cheerful, competent, helpful staff!

Dan R.
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JAMES K.
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Charles W.
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Toni P.
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I wouldn't recommend the location at this time with COVID. I kindly told the female worker who checked me in that Edmond has a mask requirement since she did not have on a mask. She said she knew that. Then she said that if anyone thought they needed to wear a mask then they should just stay home. In my opinion that is blatantly rude and disrespectful of another person's health in addition to violating health requirements set up by the city. There was no point in replying with any kind of reasoning with a comeback from her like that. If I hadn't been in a time limit with helpers to move over lunch today, I would've left. I saw 3 different workers there—all sans masks.

DANIEL E.
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Richard H.
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JOSHUA B.
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STEVEN P.
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Outstanding service.

MARSTON V.
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Big Q is always very helpful

tom D.
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JACQUELINE S.
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Have extra keys for rentals even if it's one way truck

RONALD B.
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Cristal R.
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RODNEY A.
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Laura E.
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TROY M.
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MICHAEL J.
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Sara H.
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I wish the staff would have recommended or asked if we needed a lock and/or dolly for our Uhaul. We had to go back twice. Our Uhaul was also broken into during our move, which then required us to make a third trip for another lock.

Joseph G.
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kaylie W.
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Nothing, it was great.

KENNETH S.
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David T.
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David M.
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Very helpful staff. Thank you.

Andrew B.
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Gary V.
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Ing Y.
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Brandon P.
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Dawn Marie L.
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They forgot the dolly.

Lanny L.
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I really liked this place. In and Out quickly. Great to work with on the truck rental. This will be my place going forward. Thanks

William B.
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All went Good. Thanks

Stephanie R.
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Great customer service. Friendly and professional.

DOUGLAS G.
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Trucks are older and need to be updated. Also diesel would be more fuel efficient. But great people and place to work with.

Chad T.
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JUDITH E.
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Steven B.
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William F.
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DIANA S.
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The guys that represent U-haul were respectful, decent people, but the people that I chose from the 'helpers' list were terrible. They shouldnt be in the moving business if they dont like people.

Christy B.
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MICHAEL T.
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brian L.
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Christopher K.
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MICHAEL V.
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Gary V.
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Ryan T.
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Travis P.
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LACKE W.
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All good.

DARLA W.
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ALWAYS come to this location! The people who work there are the nicest and most helpful employees ever! Been here about 4 times this year.

DANNY M.
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I paid for 24 blankets but only received 12.

WALKER B.
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Nothing the two young men at the counter that day were extremely helpful and quick to get me in out. If your in the Edmond area highly recommend this uhaul.

William P.
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STEVEN S.
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Everyone at this location is amazing I rent daily so I have met everyone of them ! They alway have a clean truck ready to go ! Very little wait time . A plus Movers

BILLY M.
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Teresa W.
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Great service! Thank you Kenyada!

Edward Frank R.
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The gentlemen who checked me in at drop off was very helpful and made it very easy.

BLESSING O.
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DENICE Y.
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Shannon T.
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Justin I.
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Great people working there!

Kenneth F.
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This was the best experience a person could possibly expect. High 5's all around. Thanks for making moving a much better experience!

JAMES R.
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Tracy is a perfect reflection of customer service representing Uhaul. He listens to the customers needs with genuine care and gives the appropriate attention. Thank you Tracy!!

Brian J.
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KENNY C.
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Jon S.
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Don't sell mattress bags that are too thin to handle an average mattress. I wasted my money on two of them. This problem doesn't make you look professional.

Michael C.
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Jeffery M.
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I was very impressed with the professionalism and courtesy of your employees at your Edmond location. They are a GREAT asset to your company!

Kimberly C.
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The customer service at check in was superb.

LESLIE B.
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GRANT J.
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Have your employees act like they care about your customers and wear masks. Also, the vehicle I was rented was both broken and blocked in by other uhaul vehicles in the lot, so they had to rent me a different one. Then charged me for insurance that I declined.

Aloma A.
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Kevin R.
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Dropped off after hours, but I have rented from them before with great results.

ANGELA S.
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Very helpful and nice people. Definitely would recommend this location!!

John B.
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ALAN H.
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John H.
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Every one was pleasant and very polite and wanted to help..

Kristi D.
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Amy M.
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Quinten offers amazing customer service and always has a smile on his face. One of the many reasons I enjoy using this location. I use to use the Quail Springs location but not anymore.

Christine L.
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Great customer service and great people to work with

Terry S.
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KARLA O.
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William P.
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Used the drop off four times always helpful. Just like the folks ar the Bixby location in the car dealership sote.

Ing Y.
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Rod P.
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Bruce D.
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A/C didn't work correctly, I had 3 tires loss tread because they where old tires that were dated 2016. I reserved a appliance dolly and when I picked up the truck was told they didn't have one available for me. Bad experience will not use Uhaul again

CARL H.
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great service

No reviews have been submitted for this location.

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