Customer Reviews for U-Haul Moving & Storage of Rome

2,580 reviews

244 Erie Blvd E   Rome, NY 13440
(E of S James; parallel to Canal St; Rte 49E /69E /365E; Rte 365W/ 26S, Coalyard Charlie's Restaurant; Fort Stanwix)

(315) 339-3110

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(315) 339-3110

244 Erie Blvd E
Rome, NY 13440
(E of S James; parallel to Canal St; Rte 49E /69E /365E; Rte 365W/ 26S, Coalyard Charlie's Restaurant; Fort Stanwix)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

very professional .

RANDOLPH D 
Rating:
1.0

Customer did not leave a comment.

Shianne C 
Rating:
5.0

The gentleman was very helpful and polite

CARLENE M  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Daniel D 
Rating:
5.0

Customer did not leave a comment.

ANGEL R 
Rating:
5.0

Customer did not leave a comment.

Jerry G 
Rating:
4.0

Customer did not leave a comment.

David C 
Rating:
5.0

Steph was great. Super cool chick. Everything went smooth

Nicholas H 
Rating:
5.0

Excellent customer service, very outgoing and friendly and also explained everything in detail and was happy to help plus answer any questions I had

Alan G  |  First Impressions 
Rating:
5.0

Outstanding great service

STANLEY R 
Rating:
5.0

Customer did not leave a comment.

ALAN G 
Rating:
5.0

Stephanie, the manager, was fantastic! She is so professional and polite. She is the reason we keep coming back to this location

STEPHEN W 
Rating:
5.0

I have always received excellent care from the Rome establishment.

BARBARA P 
Rating:
5.0

The girl who helped me in the Rome NY location is fantastic!!. She took care of everything. Thanks again, Tom

THOMAS C 
Rating:
5.0

Was treated respectfully, and my concerns were heard and addressed. As for rental location my mother said nothing nice to day be quite

kurt k 
Rating:
5.0

Nothing. All good

JOHN C 
Rating:
3.0

Customer did not leave a comment.

JEANNETTE M 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY J 
Rating:
5.0

Customer did not leave a comment.

JUSTIN L 
Rating:
5.0

Stephanie is the best!

Benjamin T 
Rating:
5.0

Customer did not leave a comment.

Joe B 
Rating:
5.0

I found the staff to be very professional, both the woman checking us in and the man who checked us out. The van was fine and was the perfect size for the job we had to do. We've used this location in the distant past but the service is still as good as it used to be. This is an excellent U-Haul shop.

Douglas A 
Rating:
5.0

Customer did not leave a comment.

RONALD S 
Rating:
5.0

Stephanie is amazing! She is absolutely the best person working for Uhaul! Thank you again for everything!

RACHEL A 
Rating:
5.0

Great service and representatives. Would definitely recommend.

JAMIE G 
Rating:
5.0

Customer did not leave a comment.

Brandy F 
Rating:
5.0

I found it convenient and well price for a one day use

JON H 
Rating:
5.0

Clerks pleasant and easy in renting truck. U-haul truck very clean and easy to drive. Next time I need a truck I will rent from U-Haul! Ty

FRANK P 
Rating:
5.0

Customer did not leave a comment.

DOMINICK D 
Rating:
5.0

Absolutely nothing. Amazing service every time. Pleasant experience and service with a smile.

HADLEY J 
Rating:
5.0

Customer did not leave a comment.

RACHEL D 
Rating:
5.0

No complaints

BRITTANI L 
Rating:
5.0

Customer did not leave a comment.

EUGENE E 
Rating:
5.0

Customer did not leave a comment.

Joseph B 
Rating:
5.0

It was a pleasure dealing with Stephanie. She is very thorough on explanations of all aspects of the storage units and entering the building. I loved working with her. She is such a pleasant person!

Gloria D  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

FRANK A 
Rating:
5.0

Employee was easy to work with made the stressful experience easy and even was funny to lighten our spirits.

Keli L  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

KELI L 
Rating:
5.0

Nothing, she was great to deal with..Thanks

SCOTT K 
Rating:
5.0

Customer did not leave a comment.

PHILIP D 
Rating:
4.0

Put a height of the truck notice that is visible near the mirrors. Instruct driver/renter as to the location of controls, such as headlights. An overhead light in the cab would be helpful for locating controls in the dark. Inform the driver about how to release the emergency brake! The ramp was very hard to release and relock. A pull down step to get in & out of the cab would be very helpful.

V P 
Rating:
5.0

Driving at night there was some very slight glare thru the windshield from the lights of oncoming traffic because a slight film was built-up on the inside of the windshield. I get the same thing on my car and periodically clean it with newspaper and glass cleaner. The newspaper keeps it from streaking. I get streaks if I use paper towels.

THOMAS J 
Rating:
1.0

That truck needs a little bit of everything. Loose steering, hardly any brakes. When I got the truck it was one line below 3/4 of a tank but I didn't go inside and make them change the contract instead I should have because they charged me $8 for fuel I drove 7 miles and I put $5 in before I took it back. I shouldn't have to go in and nitpick an eighth of a tank on the contract before I leave. Also no one walk me to the vehicle no one helped me with my dolly or told me anything about anything just pointed outside and said row t, have a nice day. $5 in gas in a 10 mile a gallon vehicle means I put 12 miles in gas in the vehicle and only used a 7 mi and I ended up being charged for 2 gallons 8 something. The deal is done you got your dough but you won't get it from me again.

JUSTIN E 
Rating:
5.0

Easy to drop off trailer and office was roomy and open.

STEVEN F 
Rating:
5.0

Love U-Haul

John A  |  First Impressions 
Rating:
5.0

Stephanie is very professional. NEVER had A bad rental with her!

THOMAS S 
Rating:
5.0

Manager was very knowledgeable and friendly, as was the other employee that I dealt with. Very quick and convenient check-in and drop off. Very organized and well run business, wouldn't hesitate to use them again.

JOSEPH P 
Rating:
5.0

Customer did not leave a comment.

BYRON B 
Rating:
3.0

Storage unit leaked. You can see the path in which water will travel. There is a separation in the floor that is clearly patched but it’s not enough. Would highly recommend putting in better flooring in that unit along with repair to the wall. Staff was amazing at all times but I couldn’t risk my items being damaged.

Brandie G  |  Overall Experience 
Rating:
5.0

Keep up the good work. Arron had a great attitude, but could use a little more help. It got very busy when I picked up my trailer.

DAVID W 
Rating:
4.0

When I got to this location I showed the person there the broken stabilizer bar and he said that the place I got it from didn’t inspect it very well

NELSON C 
Rating:
5.0

Customer did not leave a comment.

JONNIE R 
Rating:
4.0

the gas thing should be looked at. i ended up using the truck a little less than i planned and given the location of thing i filled up too soon so i wouldn't run out. the truck did less than 9 miles per gallon over all. if i filled up less than when i started, i would have been charged. but i returned with a decent amount more but no refund? I probably returned with $40 more in gas than it started with. instead of returning on the same amount - which is hard to gauge, you should have it returned on a full tank.

stefan u 
Rating:
5.0

Customer did not leave a comment.

Ronald M  |  First Impressions 
Rating:
5.0

excessive play in the steering. You need to constantly move the steering wheel back and forth while driving to keep truck in the lane.

Steven L 
Rating:
5.0

Customer did not leave a comment.

WILLIAM A 
Rating:
4.0

Customer did not leave a comment.

RICHARD K 
Rating:
2.0

Customer did not leave a comment.

MARY P 
Rating:
5.0

Customer did not leave a comment.

JERRY S 
Rating:
5.0

Customer did not leave a comment.

SHANNON P 
Rating:
4.0

Customer did not leave a comment.

Mark G 
Rating:
5.0

Customer did not leave a comment.

JONATHAN L 
Rating:
3.0

I picked up trailer at 7am Sat. and dropped off at 9am sun.when they open and got charged for another day. Don't do that

MARK G 
Rating:
5.0

Staff were cordial and knowledgeable. Thanks

CARLOS C 
Rating:
1.0

I specifically chose not to include the $15 insurance. When I got there, the person showed me the price and I asked why it was so high. He said it was taxes and fees. When I brought the truck back, the person that inspected it showed me the final price which included the optional insurance. I told him I didn’t purchase it. He said he would put it on hold and investigate it. Hours later I got a receipt including this stupid optional insurance I didn’t purchase.

CHRISTOPHER C 
Rating:
5.0

Customer did not leave a comment.

DARIEN A 
Rating:
4.0

Customer did not leave a comment.

ANDREW L 
Rating:
5.0

Storage was the perfect size at a reasonable rate

walter a  |  First Impressions 
Rating:
5.0

I wish less charge for mileage. But Stephanie was great. Truck was good.

TAMMY A 
Rating:
5.0

Nothing keep up the good work!

BENJAMIN A 
Rating:
5.0

thanks stephanie

Peter C  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JOSEPH G 
Rating:
5.0

The employees made sure that my turn-in was quick and painless. I would recommend that the signage of where to pull in is more visible from the street.

STEVEN S 
Rating:
5.0

Customer did not leave a comment.

Gary C  |  Overall Experience 
Rating:
5.0

Excellent service

BERNARD J 
Rating:
5.0

Customer did not leave a comment.

RACHEL A 
Rating:
5.0

Customer did not leave a comment.

Amy M 
Rating:
5.0

The Rome location was absolutely amazing. I will NEVER recommend Don Hull & Sons (a 3rd party location) for uhaul rentals!! I reserved online and after opening 2 hours past my pick up time. I get there and the person in front of me picked up the last Uhaul they had!! So here it is, moving day, the most stressful day already, and I'm 2 hours behind schedule and still do not have a uhaul. So thank god for the Rome location that was able to get me in and out in under 30 minutes. Of course, it was further away (so more milage, almost double the miles) and I was now 3 hours behind schedule, but Rome got me on the road at least and their staff was great.

KAITLIN M 
Rating:
5.0

Customer did not leave a comment.

Linda B 
Rating:
5.0

Customer did not leave a comment.

PATRICK F 
Rating:
5.0

Customer did not leave a comment.

ROBERT A 
Rating:
5.0

Friendly customer service, clean showroom, restroom & equipment. Thorough with pre rental instructions, and final inspections.

DANIEL T 
Rating:
5.0

Steph and her crew are the best

ERIC J 
Rating:
5.0

Customer did not leave a comment.

RANDOLPH P 
Rating:
5.0

friendly and quick!

Andrew R 
Rating:
5.0

The woman that runs the place is always on top of her game. Friendly, knowledgeable and most notably cares what the place looks like inside and out. I always choose this location for my car haulers and won't consider any other pickup point.

Eric M 
Rating:
5.0

Customer did not leave a comment.

Michael L 
Rating:
5.0

Good customer service

David W 
Rating:
1.0

Didn’t even sent return text messages then charge $60 for one hour

AZAD S 
Rating:
5.0

Based on my experience I see no need for improvement

RONALD L 
Rating:
5.0

Always a great experience.

JASON H 
Rating:
5.0

Customer did not leave a comment.

PATRICK A 
Rating:
5.0

Customer did not leave a comment.

ANTHONY B 
Rating:
5.0

Everything was great

Bradley P 
Rating:
5.0

Start to finish it was a great experience. I had a hitch installed and rented a van. The gentleman who contacted me on the phone for the appointment was very nice and helpful. Stephanie at the counter was absolutely super. Highly recommend this business.

LEE D 
Rating:
5.0

Customer did not leave a comment.

CHARLES E 
Rating:
5.0

Stephanie and Brandon were welcoming and professional. Thanks!

MARTIN G 
Rating:
4.0

Customer did not leave a comment.

ALBERT L 
Rating:
5.0

The process for renting a U-Haul truck through Greenwich (and dropping it off in Rome NY) was simple and the staff was extremely kind in both locations. I would definitely recommend to anyone.

LAURA A 
Rating:
5.0

Customer did not leave a comment.

Richard S 
Rating:
5.0

Attendant was super helpful

NICHOLAS J 
Rating:
5.0

Customer did not leave a comment.

RONALD G 
Rating:
5.0

Very helpful and courteous.

MICHAEL B 
Rating:
5.0

Customer did not leave a comment.

DANIEL S 
Rating:
4.0

Great customer service

JAMES C 
Rating:
5.0

Customer did not leave a comment.

ANGELO L 
Rating:
5.0

Customer did not leave a comment.

ALEXANDER F 
Rating:
5.0

Everyone always gives theirs all n beyond.

VALENTINA R 
Rating:
5.0

I loved my small truck with the back up mirrors was so easy to open back door also. Just that the passenger mirror was loose and kept moving I let them know so they can fix it.. thanks for having me Ceil Briggs 315 886-8130

CECELIA M 
Rating:
4.0

Customer did not leave a comment.

JOHNATHAN W 
Rating:
5.0

Only needed storage for a short time, but this location is very convenient, clean and I had no issues from the time I started my rental to move out. It’s very easy and convenient to do most things on the app, but associates at this store have also been very helpful with any questions or concerns I had.

Katey P  |  Overall Experience 
Rating:
5.0

Above and beyond

Marvin D  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

James C  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Taylor Z  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jessica C  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Earl G  |  Overall Experience 
Rating:
5.0

The lighting. Would have been better if it stayed on while I was there. Along with brooms accessible with out having to go into the office.

ERIKA F  |  Overall Experience 
Rating:
4.0

Need to secure outside trash (aka dumpsters), seems as though pickers/homeless go through materials left in dumpsters (dumpsters are labled for customer convenience) Someone "could be" throwing away papers with PRIVATE information on it. But I understand these dumpsters are for customer conveniece and the "risk" falls to the customer vs UHaul. All-in-All EXTREMETLY PLEASED with this facility in Rome NY Lou Taverna 239-222-3032

Lou T  |  Overall Experience 
Rating:
5.0

NO complaints. Thank goodness for U-Haul!

Mary C  |  First Impressions 
Rating:
5.0

Staff was extremely personable, helpful and otherwise very nice to interact with. I liked them all so far.

Raven B  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

amanda f  |  First Impressions 
Rating:
5.0

Stephanie is always friendly and very helpful. Rented a storage unit twice and both times very good experience.

jean q  |  Overall Experience 
Rating:
5.0

Stephanie is a very pleasant and personable person. Always very helpful.

jean q  |  First Impressions 
Rating:
5.0

Very secure

Anna M  |  Overall Experience 
Rating:
5.0

GM is amazing also Amber is very helpful and knowledgeable.

quailee h  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Alisha R  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Susan E  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Daniel V  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

jay f  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jose R  |  Overall Experience 
Rating:
1.0

I’m writing this in order to bring it to the attention of upper management as the cleanliness of the storage unit was not only extremely unacceptable, but also a health risk. I’m extremely disappointed and upset upon entering my unit and discovering trash, multiple cigarettes scattered around the unit, as well as having it smell absolutely horrendous. As a combat veteran who served his country, I expected U-Haul to serve me with cleanliness, dignity, and respect. Obviously I wasn’t met with that and will further take my business elsewhere. Thanks for nothing.

benjamin m  |  Overall Experience 
Rating:
5.0

Staff was really friendly and helpful .

DAIOMY H  |  Overall Experience 
Rating:
5.0

Thanks to Stephanie. Who remembered me when I needed storage ASAP. I was so STRESS out... made decision making easier. Thanks to the team..... whose steady and customer service is more than capable while I used them. Clean and warm.

Cheryl R  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jamel B  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Melody C  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Shane M  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Phillip D  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

amanda a  |  First Impressions 
Rating:
5.0

I wish you could get the van or truck like you can the other truck's it's hard for some to get in and out

Wendy G  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Katrina W  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Melissa D  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

rebecca m  |  Overall Experience 
Rating:
5.0

The service that was provided was excellent!

Brenda M  |  Overall Experience 
Rating:
5.0

Staff was extremely helpful and courteous. Would use again if ever needed. Facility was very clean

William M  |  Overall Experience 
Rating:
5.0

Thank you very much for your friendliness and convenience

Linda P  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Richard B  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Rocco G  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sarah J  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Russel w  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Grisel p  |  First Impressions 
Rating:
2.0

To little and not high enough u need 10 x 10

Roshan H  |  Overall Experience 
Rating:
5.0

Thanks millions stef

Peter C  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

aneesha c  |  First Impressions 
Rating:
5.0

General Manager Stephanie runs a tight ship over there! Everyplace is clean and tidy: the storage units and corridors, office, truck yard, even the bathrooms. Customer service is friendly, knowledgeable, and efficient. I couldn’t ask for a better experience!

Deborah K  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Amber J  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tina B  |  Overall Experience 
Rating:
1.0

Absolutely horrible. Unit was disgusting and not accessible

James V  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Anianna Q  |  Overall Experience 
Rating:
5.0

Stephanie the manager is amazing and she goes above and beyond

Tabitha F  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Eva W  |  Overall Experience 
Rating:
5.0

Good Job........ And keeping me in mind.....

Cheryl R  |  First Impressions 
Rating:
3.0

The guy at the desk was great but I called before I got there to the main phone number and the girl I talked to reserved a unit that my local uhaul didn’t even have so I ended up going with a unit that is half the size I needed. Also she told me that I could have insurance for $10 but not that it was required for my state the people on the phone should be trained and only give out is really available at the location the customer is talking about. Also I told her I wanted a unit on the first floor and I now have a unit on the second floor as again what she gave me didn’t exist my my uhaul location.

ashley g  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

amber c  |  First Impressions 
Rating:
5.0

Stephanie is amazing. Let me suggest a portable wheelchair ramp so people in wheelchairs can get to storage units easier.

Jacob M  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ERIKA F  |  First Impressions 
Rating:
3.0

I am 56 years old with bad knees and breathing issues. I didn't know I would have to climb a roll around stairway to get to top of my storage. That's only thing I'm not happy with. Manager said I would have to stop in or call everyday to see if a bottom one was open to transfer My belongings

Brenda B  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kristina P  |  Overall Experience 
Rating:
5.0

Good and quick business

Ramon C  |  Overall Experience 
Rating:
5.0

Stephanie was very nice, great customer service and professional!

Brenda M  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kenneth P  |  Overall Experience 
Rating:
5.0

Your staff was awesome at the Rome location, very friendly, patient, and helpful to us.

KIM C  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tiffany W  |  First Impressions 
Rating:
5.0

Courteous and efficient staff. Thank you .

LOYD W  |  Overall Experience 
Rating:
5.0

The gentleman who helped me was awesome he was friendly and efficient thanks again

Kristina P  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jennifer P  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Patricia H  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jennifer M  |  Overall Experience 
Rating:
1.0

poor experience, rat and mouse manure among belongings. Antique table taken from unit. Would not recommend storing anything there.

Michael S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Joleen D  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ian R  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Linda B  |  Overall Experience 
Rating:
5.0

This location and your staff here are a shining star for your company. I am a frequent and return customer at this location for that reason. Thank you and keep up the good services.

LESLIER J  |  Overall Experience 
Rating:
3.0

I wasn’t informed on how to work the garage door and could figure it out on my own & couldn’t ask for help as the associate locked the door and I couldn’t reach him .. I think in the future the customer should be thoroughly informed on how things work maybe the associate can physically show people how to open the door

Michelle M  |  First Impressions 
Rating:
2.0

Guy behind the counter was on his phone the whole time. Very rude and unprofessional. When we filled out the paperwork any questions we had seemed like an inconvenience to him.

DOMINIC V  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Salina G  |  Overall Experience 
Rating:
5.0

Only needed unit for a couple weeks but thank goodness they had one available

DONNAC S  |  Overall Experience 
Rating:
5.0

The Perry worker is a very good worker

Cassandra B  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

Kimberly M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cassandra B  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Julius C  |  First Impressions 
Rating:
5.0

The guy who I worked with did a great job with showing me my options and setting me up with the perfect size storage room for my needs.

Bruce C  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

tami D  |  Overall Experience 
Rating:
5.0

The two young gentlemen I had was so amazing. So very respectful and thorough. Very efficient. I would recommend both again.

Jodi L  |  First Impressions 
Rating:
5.0

I am also sad to go! Stephanie and Dallas and the staff at this location are outstanding always going above and beyond to ensure the customers are cared for and feel welcome and like family. They take great pride in their work and it shows. If there is anyway they can be recognized for their effort corporate should do so. I will always recommend this location as lo g as they are there.

Norma G  |  Overall Experience 
Rating:
5.0

The store was amazing but that national number I called to make the reservation was horrible!!

Joseph M  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Joleen D  |  First Impressions 
Rating:
5.0

Uhaul staff was very helpful and friendly.

Laurel P  |  Overall Experience 
Rating:
4.0

The unit I rented is a second floor unit that no one told me about as I was making the reservations on the telephone. It’s very difficult to go up the stairs with heavy items. The Person on the phone quoted me the wrong price first time I called. There is a big hole in the ceiling of my unit that needs to be repaired so mice and spiders do not get into my unit. Stephanie was great!

Alicia S  |  First Impressions 
Rating: